Jump to content


  • Tweets

  • Posts

    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Sold car with dodgy fsh and cam belt change ...full mot


jowitch2
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4256 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi and welcome to CAG

 

I'm afraid by having the vehicle repaired elsewhere will prejudice your claim for the cost of repairs. The seller should be given reasonable opportunity to inspect and rectify in the first instance (I note that he told you to get it diagnosed yourself but it isn't clear that he has refused to rectify). From the time scale that you describe, the warranty would be irrelevant anyway.... the seller would be fully responsible. Also, it could be argued that by having the car repaired, you have excepted it. If you were considering rejection (and from your account, I would say you did have a good case), then you should not have had any work done to it.

 

Sorry but I think you will have an up hill struggle with this now although I do suggest you contact trading Standards (you now have to go through CAB) to see if they can possibly prove me wrong.

 

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

Link to post
Share on other sites

Hi There

 

I am aware of that ...although I will be claiming I could not get it to them as it would not start reliably and I am not driving 60 miles in a unroadworthy car..there was no offer to pick it up...that I am not too bothered about though its more the fact I want a full refund and the car going back .....as it has a false service history which is also an offence they have broke the contract other the sale of goods act.

 

The repair does not affect the fact they have mis sold me a vehicle..oh and I only found out about the service history after I got the main fault repaired.

 

Thanks anyway

 

Jo

 

But you did have the option of rejecting it and telling the seller to come and collect it. Yes, it may of meant having to take him to court but I can see that happening anyway. Are you sure that you havn't been given the wrong service book by mistake? It has been known! You need to be sure that the car has in fact been deliberately miss-sold. Some traders are experts at finding loop holes and those who do normally know their way around the system so you will need firm proof. Do you have a copy of any advertising relating to your car for example? And what about the MOT history... are there any advisory's?

 

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

Link to post
Share on other sites

May I add the issue is no longer with any repair that was needed ....that was purely the event that led me to finding out the car has a false service history ....and a potentially incorrectly issued MOT..this will the basis of my case against the dealer. I have owned it just over a week and as you have 6 months in which to dispute sale of goods then I am also well within the time scale ...as he has now refused to accept 2 recorded delivery letters from me which I have printed off the details from Royal Mail then I am sure I will have to take him to court but so be it ..it appears he is making a rod for his own back ..I also have a record of the calls made to him just in case he decides to go down the ' she never told me anything ' route .

 

Thanks for your replies though ..much appreicated.

Link to post
Share on other sites

May I add the issue is no longer with any repair that was needed ....that was purely the event that led me to finding out the car has a false service history ....and a potentially incorrectly issued MOT..this will the basis of my case against the dealer. I have owned it just over a week and as you have 6 months in which to dispute sale of goods then I am also well within the time scale ...as he has now refused to accept 2 recorded delivery letters from me which I have printed off the details from Royal Mail then I am sure I will have to take him to court but so be it ..it appears he is making a rod for his own back ..I also have a record of the calls made to him just in case he decides to go down the ' she never told me anything ' route .

 

Thanks for your replies though ..much appreicated.

 

Actually your'e not exactly correct here. The 6months you mention is the time it is "assumed" the faults were present at the time of sale and the dealer would have to prove they were not. After this the onus is on the buyer to prove they were there at the point of sale. Also you do not have a 6 month time limit.......it is infact 6 years but your rights and the way these things are worked out diminish over time.....however you would still have the right tobring an action.

 

The big issue here is that by allowing a third party to repair the car, the dealer has a get out of jail card ( though not for free). The MoT in relaity won't be held as a major issue as is only really valid at the time the test was done. VOSA might have a looksie but it will probably only be for data/evidence gathering. They cannot prove either way whether the MoT is dodgy or not as they are not present at the time of test.

 

The best bet and only one that seems solid in your post is the service history so I'd take that route myself. Mis describing is very different from the other points you mention.

Link to post
Share on other sites

Actually your'e not exactly correct here. The 6months you mention is the time it is "assumed" the faults were present at the time of sale and the dealer would have to prove they were not. After this the onus is on the buyer to prove they were there at the point of sale. Also you do not have a 6 month time limit.......it is infact 6 years but your rights and the way these things are worked out diminish over time.....however you would still have the right tobring an action.

 

The big issue here is that by allowing a third party to repair the car, the dealer has a get out of jail card ( though not for free). The MoT in relaity won't be held as a major issue as is only really valid at the time the test was done. VOSA might have a looksie but it will probably only be for data/evidence gathering. They cannot prove either way whether the MoT is dodgy or not as they are not present at the time of test.

 

The best bet and only one that seems solid in your post is the service history so I'd take that route myself. Mis describing is very different from the other points you mention.

 

Hi

 

Thanks once again ....all these positive vibes are just too much .....yep I know the 6 months rule is for faults etc etc I have read the whole sale of goods act 1979 and more ...as i have only had it a week I still have rights to return for full refund .....purely on mis selling ..lets forget the faults and I know about getting it repaired etc I looked into before I did so that issue is not really my point here ..I was willing to stand that as was going to keep the car until I found out about dodgy mots and service history ..........the mot should not have gone through as the boot has been split for at least the last year ....and the mot was done last week by a garage near to the dealer .....hence I am having it checked out .....anyways I have enough on my plate now without keep repeating myself here but thanks for the replies .....i think :)

Edited by jowitch2
additional info
Link to post
Share on other sites

FYI in case anyone else is in this position ever : VOSA

 

Dear Sir/Madam,

 

Thank you for your email enquiry dated 4th September 2012, concerning an

MOT.

 

If you believe that the vehicle should not have passed its MOT, then you

can appeal against the issue of the certificate, provided that the appeal

is lodged within 28 days of the date of issue of the certificate for

mechanical defects, or 3 months for corrosion-related defects.

 

You will need to contact us on 0300 123 9000. You should have the

certificate with you when you call as we will require information from it,

and the vehicle should be in substantially the same condition as when

tested. We cannot take an appeal if items have been repaired or replaced,

even if you have the original items. (Please note that as tyres and road

wheels are easily changed, we cannot guarantee that they were on the

vehicle at the time of test, and therefore cannot take an appeal solely on

these items.)

 

We will then pass the details to your nearest VOSA Office who will then

contact you with their decision on whether the vehicle can be re-examined.

If appropriate, they will arrange a date, time and location for a VOSA

Vehicle Examiner to retest the vehicle. If in their opinion the vehicle

should not have been issued with a certificate, then appropriate action

will be taken against the garage and tester. However, VOSA cannot

authorise any compensation or remuneration as a result of any dispute

arising from this procedure, as this would be a civil matter between

yourselves and the garage.

 

If your unable to go through the appeals process because you are either

outside of the time limit or have had your vehicle repaired, we will pass

on the details you have provided to the Regional Intelligence Unit who may

use this information for further investigation.

 

I hope this information has assisted you with your enquiry, but if you have

any further questions please do not hesitate to contact us again.

 

Kind Regards

 

Rebecca

Customer Service Centre

VOSA Operations Directorate

Tel: 0300 123 9000

 

The staff at the VOSA Contact Centre are keen to hear your feedback on the

service that they provide for you,to enable them to further understand

customer requirements and make improvements where possible. Please take a

few moments to complete our Contact Centre Customer Feedback form by

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...