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American Express


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Hi

 

I just tried speaking to the friendly lot at American Express regarding a £29 late payment charge in June 2006 (due to a AmEx mistake with the direct debit).

They assure me that they are exempt from this ruling about unfair bank charges as they are not actually a bank.

 

The card in question is a Corporate charge card(which i am repsponsible for) and they tell me that late payment charges are entirley fair and will under no circumstances be refunded.

 

Is this true, or are they just trying to warn me off?

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