Jump to content


  • Tweets

  • Posts

    • Before you start this claim you need to have a lot more confidence in what you're doing which means that you need to understand the way forward in the principles involved more thoroughly. We will help you and you will probably get your money back but this is a self empowerment forum and so you have to do your bit as well. Please will you spend at least the next couple of days reading through the stories on this sub- forum. Try to understand them thoroughly. We have lots of stories very similar to yours but even those which are not similar, have principles in them which apply. In particular you need to read and understand the information in the pinned topics at the top of the sub- forum. I know that you have been reading around here for the past couple of hours but it needs a lot more. You aren't in a huge hurry. Wait a few days before sending a letter of claim and also that needs some amendment as well. Come back here when you've done your reading and then we will have a look at your letter of claim and help you to refine it Also, please tell us the value of the laptop. Was it properly declared as a laptop – and was the value properly declared
    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Regular savings accounts are accounts designed for savers who put money aside every month and reward them with a generous interest rate.View the full article
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Capital Finance One/ CFO Lending


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4236 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

This company has recently hiked its already MASSIVELY higher than any other company's interest rates!!!

 

It now costs 49 pounds to borrow 100, and they are trying to make anybody who rolls over their loan pay this rate.

 

This is the worst I have ever seen.

 

Can nothing be done about this? This is going to really really cause problems for people.

Link to post
Share on other sites

disgusting - they must realise that they are going to be shut down... just dont pay it, which is something i wouldn't normally advise. I doubt they will take you to court on it, agree only to pay the original interest agreed, I assume around £30 per £100 and only pay them direct.

Link to post
Share on other sites

Get full complaints into the OFT and the PDL itself. People need to start complaining LOUDLY about them to get things rolling. Also, maybe an email to stella creasy will help out.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

  • 1 month later...
Get full complaints into the OFT and the PDL itself. People need to start complaining LOUDLY about them to get things rolling. Also, maybe an email to stella creasy will help out.

 

Unfortunately as with any company, they will just re-invent themselves under another name. What needs to be done is sort out the whole parasitic industry!

 

As for CFO lending, they are one of the the worst i have come across. Not only do they charge 49% interest on any capital borrowed, should you be desperate enough to want to accept an offer to top up then they add your top up to the original loan (including 49%) and then add another 49% interest.

 

For example;

 

original loan £100 + 49% interest = £149, Top up £100 + £149 + 49 % Interest = £371.01

 

Therefore you have borrowed a total of £200 in that month and having to pay back £371.01 which equates to added interest of 85.5%.

 

I think this is scandalous.

5th Jul 06 - Prelim sent to Halifax

20th Jul 06 - LBA sent (no response)

7th Aug 06 - Offer of £297 recieved. (declined offer)

10th Aug 06-revised date to submit moneyclaim (financial constraints prevented this action)

1st Sep 06 - Moneyclaim filed and issued

1st Sep 06 - recieved 2nd offer of £892 (after claim submitted)

5th Sept 06 - moneyclaim Acknowledged online

Link to post
Share on other sites

49% is nothing. Some PDL's charge 5000% although not in one go, some even go into the tens of thousands APR.

 

 

Everyone here fully agrees that the interest must be capped. There was even a debate in parliament about it a short while ago, but the conservative government were too toothless ( or being paid off) to change the law to give us a flat cap like the rest of the word has.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

49% is nothing. Some PDL's charge 5000% although not in one go, some even go into the tens of thousands APR.

 

 

Everyone here fully agrees that the interest must be capped. There was even a debate in parliament about it a short while ago, but the conservative government were too toothless ( or being paid off) to change the law to give us a flat cap like the rest of the word has.

 

Obviously i am quoting monthly percentage rate, 49% monthly equates to 588% AER. The APR's are hard to work out as it depends on term of loan though the APR for the above would be astronomical.

Most payday loans are normally 25-30% monthly which is scary enough, CFO are way above this.

5th Jul 06 - Prelim sent to Halifax

20th Jul 06 - LBA sent (no response)

7th Aug 06 - Offer of £297 recieved. (declined offer)

10th Aug 06-revised date to submit moneyclaim (financial constraints prevented this action)

1st Sep 06 - Moneyclaim filed and issued

1st Sep 06 - recieved 2nd offer of £892 (after claim submitted)

5th Sept 06 - moneyclaim Acknowledged online

Link to post
Share on other sites

I agree, but as i said, some lenders are charging in the thousands APR. Some in the tens of thousands which equates to a much higher monthly interest fee.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

I agree, but as i said, some lenders are charging in the thousands APR. Some in the tens of thousands which equates to a much higher monthly interest fee.

 

The Apr rate for CFO will be in the high 10's of thousands (50K+) if i could be bothered to work it out. Paying back £49 for every hundred borrowed is the highest i have seen as i said earlier most are £30 for every hundred which is obviously 30% fixed.

Though the main point i was making originally apart from the excessive interest is the way the charge you interest on the interest on top ups which sends the interest rate through the roof.

5th Jul 06 - Prelim sent to Halifax

20th Jul 06 - LBA sent (no response)

7th Aug 06 - Offer of £297 recieved. (declined offer)

10th Aug 06-revised date to submit moneyclaim (financial constraints prevented this action)

1st Sep 06 - Moneyclaim filed and issued

1st Sep 06 - recieved 2nd offer of £892 (after claim submitted)

5th Sept 06 - moneyclaim Acknowledged online

Link to post
Share on other sites

I've emailed watchdog this company have scammed and stole off thousands of people wether they took out a loan or not.... it needs to be stopped.... i think if monies are took off ur card from any pdc banks should call inform u I've been left in alot of debt.... its a sad state of affairs.... i wonder how many other companies have done this or how many other companies are really cfo....

Link to post
Share on other sites

disgusting - they must realise that they are going to be shut down... just dont pay it, which is something i wouldn't normally advise. I doubt they will take you to court on it, agree only to pay the original interest agreed, I assume around £30 per £100 and only pay them direct.

 

 

Has anyone noticed that there APR has gone up YET AGAIN to 11,873% these crooks need to be shut down , I borrowed £150 and then unfortunately entered DMP so I told CFO and they said that they were going to co-operate with them but 4 months later they have sent my an over inflated balance of £650, I have made endless phone calls and sent endless emails and they never answer , they don't even answer there telephones , JUST A BUNCH OF CROOKS

Link to post
Share on other sites

Unfortunately they can charge whatever interest they like as theres no cap set by government or the regulators.

 

It may be immoral to charge that much but it certainly isnt criminal.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Unfortunately they can charge whatever interest they like as theres no cap set by government or the regulators.

 

It may be immoral to charge that much but it certainly isnt criminal.

 

There is evidence to suggest that they actually change the interest rate whenever they please even on existing credit agreements:

 

Quote from here: http://www.consumeractiongroup.co.uk/forum/showthread.php?365454-CPO-Lending&p=3981778&viewfull=1#post3981778

 

He further advised that the £27.30 was a charge because I had not told them that I wanted to rollover for another month and they basically didn't know what to do??? I asked why the £144.55 had been taken instead of £117 and was told that the interest rate had gone up and I would have received letters and emails - I did not receive any!!

Link to post
Share on other sites

yep. Normal trick for a PDL to do. They hope you wont notice it, or will believe whatever they like. If they change it mid contract, then you need to make a full complaint, as the interest rate isnt the one you agreed to upon signing the agreement. If it was allowed, then they could advertise a rate of 400% per annum, then change it mid contract to 16000% with no repercussions.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

  • 1 month later...
The Apr rate for CFO will be in the high 10's of thousands (50K+) if i could be bothered to work it out. Paying back £49 for every hundred borrowed is the highest i have seen as i said earlier most are £30 for every hundred which is obviously 30% fixed.

Though the main point i was making originally apart from the excessive interest is the way the charge you interest on the interest on top ups which sends the interest rate through the roof.

 

It's their "top up loan" that is sending people over the edge. If you accept their kind offer to increase your loan they will basically settle your current loan including one months interest then issue a new loan for that total including the top up.

 

So if you get a loan of £200 you will have to repay £298 on your pay day. Sometime between receiving the loan and your pay day they will offer to increase your loan by £100. The day you accept they will settle your outstanding loan of £200 plus interest of £98 and issue a new loan of £398 of which you will recieve £100. On your pay day you will have to pay them the £398 you borrowed plus one months interest which would total £593. So that extra £100 will cost you £195. In effect they are offering you a £100 loan for a week or so as long as you pay them back £295.

 

Clearly most people will not be in a position to pay off the loan and will either roll over the loan at a cost of £195 or default. They do not want you to repay the loan. They want to get you to roll over the loan. The stories of people rolling over loans for months are all over the internet.

 

If you cannot pay off the loan and have no prospect of doing so tell them by letter and email and offer to pay them monthly payments at a reduced rate. They will turn you down so then just don't pay anything. Make sure your wages are paid into a different bank account and do not apply for any payday loans with anyone else. Pay down your other debts as much as possible. After a few months contact them and ask for a settlement. Get their account details and pay them by standing order or the faster payments system. Do not give them your new card details.

 

They will want more than £593 but stick yo your guns and tell them you will pay it over 3 or 4 payments. Always back up everything you discuss on the phone with an email seeking confirmation of what you have told them and agreed to. Don't pay a penny unless you have replies.

 

Forget about complaining to the OFT. Just pay them but don't roll over the loan and don't agree to pay them more than the loan plus a months interest.

Link to post
Share on other sites

The latest thing they are doing is sending emails out calling themselves CFO Resolve offering to put your loan back to the original amount and then offering you more money. My loan is now over £500 with them the original amount was £200 tried to sort it out with them over the last 18 months and got nowhere. I certainly aint going to borrow more money off them I still say its another of their ploys to get your bank details and fleece your account.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...