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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Charged for accountant i havent used


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Sorry, Wasnt sure of the best place to put this so feel free to move if you can fnd somewhere better.

 

At the begining of 2011 i sent a mal shot introducing my company ( executive taxis) to a local firm of accountants.

 

They called me up and saidcome in and see us and find out what we can do for you and what you can do for us.

 

So i went in, had an hour long meeting which was nothing to do with what i could provde them and everythng to do with them doing my tax returns ! I got completely bamboozled lol and left with a form to instruct the taxt office to let the accountants act on my behalf.

 

Anyway i never sent off the form and when the phoned hassling me to i just said nope not interested, sort my own taxes out etc.

 

Over a year on they have now sent me a bill for £250 for fees for the initial meeting !!

 

Can they do this ? There was no menton of it being a chargeable meeting at the begining and i was led to believe i was being called in to discuss what transport my company could provide them and what they could provide me accountancy wise.

 

What do people think then - Ignore, write a letter back or pay up ?

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Hi - it doesnt sound like you signed a contract with them to perform a service and i think they would be hard pressed to prove you had so what on earth can they think they will rely on in order to pursue monies? - that would be like getting an invoice for going to an interview - lol - dont think i would do anything if it was me unless they try to claim through courts and this would only look like unjust enrichment, getting monies for doing nothing, etc, and could face a counter claim for messing you about - wonder if this is covered by supply of services act?

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Hi - it doesnt sound like you signed a contract with them to perform a service and i think they would be hard pressed to prove you had so what on earth can they think they will rely on in order to pursue monies? - that would be like getting an invoice for going to an interview - lol - dont think i would do anything if it was me unless they try to claim through courts and this would only look like unjust enrichment, getting monies for doing nothing, etc, and could face a counter claim for messing you about - wonder if this is covered by supply of services act?

 

Thanks for the reply - sort of sums up what i thought so ill just play the ignoring game untill i hear more

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Moved here.

I am not sure it would be a good idea to ignore this.

Maybe you should respond in writing denying that there are any monies due,and if they are maintaining there is,then could they provide evidence that any agreement was entered into,or else what they are seeking to rely on in demanding these payments from you.

Keep a copy and send recorded delivery.

 

If you do nothing,and they do file a claim,the Court may want to know why you ignored their requests and did not challenge it.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I agree with Martin.

Put them to strict proof of the services provided and ask them if they are members of a professional body(such as ACCA) and if so which one.

This will leave you the option of reporting their dubious business practices to the professional body.

I know times are hard, but even Dick Turpin had the decency to wear a mask when he was robbing you! :-)

Gbarbm

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I know times are hard, but even Dick Turpin had the decency to wear a mask when he was robbing you!

 

Yes there is absolutely no excuse...all the £ shops are selling masks :roll:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

Hi

 

Just read your post - so hope this reply not in vain. Any reputable accountancy firm will provide a free initial consultation. Check their website, and I bet they say this on there??

 

I would also write to their regulatory body - which all qualified accountants must have. It will either be the Association of Chartered Certified Accountants (ACCA) or the Institute of Chartered Accountants in England and Wales (ICAEW) - both easy to find on the web. These bodies take complaints very seriously.

 

Accountants like these give everyone else in the profession a bad name. Best of luck.

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Sorry, I know this is a reply to an out of date thread but the company I used to work for had a very similar experience with a HR firm - to echo the advice already given, if anyone finds themselves in a similar situation I strongly suggest not going down the 'ignore' route. HR firm cold called, asking if we would be interested in a meeting to discuss their services, to which our MD agreed. They turned up, did an hour long presentation then presented us with a list of frankly exorbitant fees. Needless to say, their services were not retained.

 

Fast forward one week, we received a bill for £985, which they claimed to be the cost of a 'basic training' session in Employment Law. It was nothing of the sort, just a power point presentation on the services that they offered, and a couple of doom-mongering stories about employers being taken to the cleaners by disgruntled employees. MD decided they were chancers, told everyone to ignore communications from them. Long story short, after a long stream of threatening letters, it ended up in county court and the company I worked for lost - largely down to the fact that they'd made no attempt to dispute the fee in the first place. A very expensive lesson to learn, and in future I would insist on challenging every letter/invoice that they sent.

 

Although, I have to say that at nearly £1000 per hour, I did briefly consider sending them my CV...:wink:

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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