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    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
    • JK: Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have. Thanks DX, I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Debt Revenue Services - WDA


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What I'm i best saying in a reply to DRS?!

 

Dear Bill&Ben,

Thank you for your email with your instructions to contact you urgently and speak with 'Mark'.

As you may not be aware I have much more pressing and urgent matters at hand, so I am unable to contact your friend 'Mark' as I am still watching this paint dry.

Much love....

 

Idiots, ignore ignore ignore.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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lol!

 

So should i not even acknowledge the email that DR sent?

 

I do in time want to pay this off, of course only £388.50 what i should rightly be paying but at present i'm in no rush.

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Totally ignore this third party clown outfit, they can and will do nothing, therefore shall be paid nothing, there only legal remit is that they can send out incompetent puerile threat letters yet are unable to carry out ANY of their childish threats.

 

If you wish to pay this off, then it should ONLY be paid to the original creditor (OC) or the legal owner of the debt, and at a rate that is suitable, comfortable & realistic to YOU!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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TBH if that is their attitude then I wouldn't have anything to do with them.

 

Ignore their rather childish third party clown, and simply enter into their complaints procedure, once it has fallen outside of the 8 week time limit they have to rectify your complaint (which it will do reading that sorry email reply from them) then you can escalate it beyond their control.

 

Ignore DRS, they are a trivial fly in the ointment and only used to try and distract you.

 

I think i will be taking this step.

 

This may sound stupid, but along the lines what exactly do i say?

 

Thank you for your help.

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Do you have WDA's bank details?If so set up a standing order to repay them direct, at a rate that is realistic and comfortable for you.

 

I wouldn't rattle DRS's cage again, IMO.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Just a quick update:

 

I emailed WDA last week and put it bluntly that i would not be making any form of payment to DRS who are acting on their behalf as they do not own the debt.

I have WDA's details and will make a token payment at the end of the month to show a willingness to pay my debt.

 

I've not heard anything from either WDA or DRS since last week.

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Don't worry about their lack of communication, just set up a standing order and pay what YOU can afford at a rate YOU decide, ignore any other threat letters you might get from DCA's.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 2 months later...

Send them the doorstep collectors letter and also tell them to sod off because you are paying the OC back. Scotcall are only working on behalf of the creditor and as such can only stamp their feet. They have no legal rights except to ask you to pay.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Yep. Email or recorded delivery letter. If you choose email, make sure to CC it to yourself and request a read receipt.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 4 months later...

Hi All,

 

New to this forum but unfortunately got myself in a bit of a mess with txtloan, i owe them money and am trying to negotiate a repayment plan but they dont want to know and keep referring me to a debt collection agency. They have already stated that the DCA are acting on their behalf and they dont own the debt but txt loan wont help. I sent them an email saying as the dca dont own the debt i would like to deal with txtloan direct and could they propose a repayment plan that would be suitable for both parties. They responded with the following...

 

Thank you for contacting us.

 

Unfortunately, we kindly have to decline your offer one more time.

 

Please bear in mind that in the credit agreement you agreed upon registering with us, in section 2, paragraph 2.4 it states the following:

 

"If you fail to make payments under the Agreement we may send your personal details, including name and contact

details and details about your payment history under the agreement, to third party debt collection agencies so that they

may collect the money that you owe under the agreement."

 

I am certain that you can come up with a mutual agreement with them as well in regards clearing the outstanding balance.

 

If you have any other questions or concerns, please do not hesitate to contact us on 0871 705 0000* or send an e-mail Please have your mobile number and PIN ready before calling our customer support number.

 

Kind regards,

 

 

What should i do next??

 

Thanks in advance for any help.

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Get a formal complaint in so you can place the debt in dispute. Should they pass it to a DCA, we can send them a simple letter to make them pass it straight back :)

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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