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    • Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
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    • So Rayner who is don’t forget still being investigated by the local council and HMRC  is now begging to save her seat Not a WOMAN in sight in this video other than Rayner  Farage is utterly correct this country’s values are non existent in her seat   Rayner Pleads With Muslim Voters as Pressure From Galloway Grows – Guido Fawkes ORDER-ORDER.COM Guido has obtained a leaked tape from inside a meeting between Angela Rayner and Muslim voters in Ashton-under-Lyne...  
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Question regarding disposable income?


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I'm currently on JSA, and even though I am struggling with finances at the moment, when negotiating with creditors and Debt Collection Agencies I find it difficult to work out a sufficient "income and expenditure" report.

 

I always seem to be left with quite a bit of disposable income, even though in reality I am struggling.

 

Living with parents allows me to pay a relatively reasonable amount of rent / board and lodgings each month. I don't pay for what is considered "essential" like Council Tax, Gas, Electric, Water Rates etc

 

Are you expected to use 100% of your disposable income for creditors?

(especially for someone whose only source of income is JSA)

 

What about unexpected expenditure? Emergencies?

 

Is there any good quotes I can use to defend myself?

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This is all very well whilst you are living with your parents.. but what if you had to move ? I think perhaps you revisit your figures again and perhaps set aside an amount for those items you havent included.. such as utilities/ council tax etc.

 

You can then perhaps use any pot that accrues to make occasional one off extra payments to your creditors.

 

You should always build into your Income and Expenditure a bit of wriggle room for emergencies.

 

I have attached a budget sheet which is widely accepted in courts and is used by other caggers on the forums.

 

It is my understanding that JSA is based on a calculation that the DWP believe you need to live on. They obviously dont include debts in that figure.

 

 

 

Ellens Budget Sheet.xls

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thanks for responding and helping.

 

I have filled in that Excel Budget Sheet and I have taken your advice on board which gives me a very different "money left over" total.

 

It is my understanding that JSA is based on a calculation that the DWP believe you need to live on. They obviously dont include debts in that figure.

 

Yeah exactly - it's difficult living on JSA as it is, without having multiple creditors to pay. I would hope any of my expenditure is reasonable.

 

My debts can be slotted into the following categories. Which ones are the highest priority?

 

Overdraft Charges

Catalogue

Mobile Phone Arrears

Payday Loan

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Overdraft

mobile phone

payday loan

catalogue

 

this would be my priority (although they are all unesecured and as such non priority debts )

 

Do you still use the bank which carries the overdraft ?

Are you still using the mobile phone ?

 

What you should really be doing is calculating a pro rata payment for each of the debts..

 

Try dividing the disposable income by the number of non priority debts

 

There is a more complicated system of then doing a percentage pro rata.. I dont quite understand that.. but I am sure there are others on CAG who will know how to do that.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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To answer one of your questions, the DWP always state in correspondence:

 

“You will be paid the sum of £xx per week, which is the legal minimum on which the Government believes you need to live on.”

 

So, that means that you have the Government's word on it that you literally cannot afford repayments. Creditors can't really argue against that. So, the general rule seems to be that a token offer of £1 a calendar month is sufficient to show goodwill and intention to reduce the debt(s).

 

As for your I&E sheet, bear in mind that if you don't want to, you're not obliged to send a copy to a creditor. Many people forget to add to their I&E things like:

 

Postage/stationery for sending job applications

Toiletries (deodourant, shampoo, soap, make up, etc)

Travel costs

Subscriptions to internet provider, for instance, which is now regarded as a necessity when job seeking (unless your local library provides facilities)

  • Haha 1

 

 

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Thankyou "citizenB" and "Halibutt" - very helpful posts!

 

After speaking to the CCCS today they reassured me that in my circumstances I should just offer my creditors £1 per calendar month.

 

Another thing regarding Court - I always thought that with a County Court Judgement you don't actually go to court - just fill in paperwork and send it in the post. And the lady on the phone today from the CCCS confirmed this.

 

But I see a lot of posts on here with people talking about Court where they have to physically go to a Court? How is this so? Is this just when you dispute the enforceabilty of a debt?

 

And under what cirucmstances would I actually have to go to court in regards to debts from the following categories;

 

Overdraft

mobile phone

payday loan

catalogue

 

I don't dispute any of the debts...just can't afford what they are asking me to pay!

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Why are you worrying about court when you haven't had any paperwork - the lady at CCCS was misinforming you.

 

What usually happens is that the court papers arrive, people do NOT bother to defend (and they do not go to court) and an AUTOMATIC judgement by default is entered against them. That is why people do NOT go to court.

 

It is WRONG to take that route as many firms (as can be proved on here) use court as a threat and when challenged by a defence which we can help with depending on the debt) will drop the court case completely.

 

Worry about what IS happening rather than about what MIGHT happen and you will be able to move forward.

 

With the payday loan, what company is it, how much have you repaid already and have they sent anything to you? Most payday loan companies who have gone to court have had their interest pegged when challenged properly and most PDL companies now MUST be reported to the OFT and Trading Standards.

 

I can't help wiht the other debts.

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There is also another way.. if you owe less than a certain amount and have no assets then you can apply for a DRO - debt relief order - I have attached the National Debtline information sheet regarding these. You will be discharged from all your debts within the year and you can start rebuilding your life again.

 

It is the 5th section down the page

 

http://www.nationaldebtline.co.uk/england_wales/page.php?page=35_options_for_dealing_with_your_debts

 

If you are interested, then contact the National Debtline whose number is on the fact sheet.

 

Please let us know how you get on :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hello there,

 

Just to echo Citizen B's post a Debt Relief Order could be worth looking in to. We've a fact sheet which outlines a little more about how they work:

 

http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=37_debt_relief_orders

 

We also have an online money advice system, My Money Steps, it's a great tool to quickly show you which options might be worth considering:

 

https://www.mymoneysteps.org/

 

Best wishes,

 

National Debtline.

For Free, Confidential and Independent advice: 0808 808 4000

Monday - Friday 9am to 9pm // Saturday 9.30am to 1pm // 24-hour voicemail. Please leave a message to request an information pack. http://www.nationaldebtline.org // http://www.mymoneysteps.org

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Thankyou "citizenB" and "Halibutt" - very helpful posts!

 

After speaking to the CCCS today they reassured me that in my circumstances I should just offer my creditors £1 per calendar month.

 

Another thing regarding Court - I always thought that with a County Court Judgement you don't actually go to court - just fill in paperwork and send it in the post. And the lady on the phone today from the CCCS confirmed this.

 

But I see a lot of posts on here with people talking about Court where they have to physically go to a Court? How is this so? Is this just when you dispute the enforceabilty of a debt?

 

And under what cirucmstances would I actually have to go to court in regards to debts from the following categories;

 

 

When a claim is issued - you have the opportunity to either

 

a) admit the debt and complete a budget form .. or ..

b) dispute it and defend.. if there is a reason to dispute/defend.

 

If you choose option a) then it is unlikely you would go to court.

 

If you choose option b) then there is a real possibility that you might have to go. This of course depends on a lot of things.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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