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    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
    • stopping payments until a DN arrives does not equal automatic sale to a DCA...if you resume payments after the DN.  
    • Sleep apnoea: used to require the condition  to be “completely” controlled Sometime before June 2013 DVLA changed it to "adequately" controlled. I have to disagree with MitM regarding the effect of informing DVLA and S.88 A diagnosis of sleep apnoea doesn't mean a licence wont be granted, and, indeed, here it was. If the father sought medical advice (did he?) : this is precisely where S.88 applies https://assets.publishing.service.gov.uk/media/64edcf3a13ae1500116e2f5d/inf1886-can-i-drive-while-my-application-is-with-dvla.pdf p.4 for “new medical condition” It is shakier ground if the opinion of a healthcare professional wasn’t sought. in that case it is on the driver to state they believed they met the medical standard to drive. However, the fact the licence was then later granted can be used to be persuasive that the driver’s belief they met the standard was correct. What was the other condition? And, just to confirm, at no point did DVLA say the licence was revoked / application refused? I’d be asking DVLA Drivers’ Medical Group why they believe S.88 doesn’t apply. S.88 only applies for the UK, incidentally. If your licence has expired and you meet the conditions for S.88 you can drive in the U.K., but not outside the U.K. 
    • So you think not pay until DN then pay something to the oc to delay selling to dcas?    then go from there? 
    • think about it, if you don't pay the full amount, what more can they do , default you  they've already registered a default notice by that point.  why have you got to await sale to a DCA.... for what?  
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Eon and LCS ****Resolved****


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Hello all

 

I received a bill from Eon from a house my daughter and I were staying in, paid by my house insurance company, when i had a flood in my own property. I am currently off work ill with cancer.

 

I contacted them and explained that my insurance firm were paying and heard nothing back then got a threatening letter from LCS. The letter stated that i would be paying £200 admin charge on top of the bill and that i should pay in full within seven days. My income, at this point was £137 per week as i had gone beyond the years pay from my employer.

 

I rang them and said that i felt threatened so would pay all i could. They said it would be a minimum of £100 per month. I had to move out of my home and rent it out to be able to afford this and am now living with my father. I have paid the Eon bill in full now and LCS are still threatening me for their £200. What should I do? Please help. I am ill with cancer and dont need the extra worry

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Don't take any nonsense from LCS AND NEVER TALK TO THEM ON THE PHONE UNDER ANY CIRCUMSTANCES, THERE ARE NO EXCEPTIONS TO THIS RULE Write to them requesting a full breakdown of account. Have a financial statement compiled by one of the charity advice agencies and pay them only what is affordable. If they have added charges come back with another post and the issue can be dealt with separately.

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I have paid it in full now - the whole Eon bill and they still are insisting I pay the £200 they say i have to pay to them for Admin charges. I have explained that I am unwell and this is making me more ill as my blood pressure is now at dangerous levels too! How do I get them to stop???

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Counter this by requesting a breakdown of the charges claimed. REMEMBER WRITING ONLY.

 

In the meantime PAY THEM NOTHING. If they call you on the phone, let them listen to Jeremy Kyle or something equally boring for half an hour.

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They dont have my phone number. They sent me a bill saying I owed £300; I paid £100 and now all that is owing is the £200 "admin charge". They are now saying that I paid the admin charge at the start so still owe Eon £200!!!

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Just to update you all. I rang Eon on Friday and they were horrified at how I have been treated. They have contacted LCS and told them to stop contacting me! Phew!! Thanks all for your help.

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Hi themummy

 

Really sorry for the late reply. Been out of the office for quite a while recently. Only back on this forum on Friday.

 

I'm also sorry you've had such a hard time about the balance on your account. It seems this is now being sorted but give me a shout if you need me to look at anything as will be happy to help.

 

Malc

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  • 3 weeks later...

BT and LCS - sorry don't know how to start a new thread...

 

I had agreed a Direct Debit amount with BT for my broadband/calls and have email proof of this. However they changed the amount without informing me first. I complained and eventually had a very rude manager on the phone to me the day before I was going on holiday last year. I explained that I couldn't do anything as I was about to go on holiday so she said that she would terminate my contract, which, when I came back, she had done. I reported BT to the Ombudsman and they backed BT however I am still unhappy with the charges etc. LCS are now involved and have now sent me a letter stating I am on 72 Hour Notice. I WAS trying to resolve this myself and do want to take BT to court for Misrepresentation among other things but am now tempted just to include this in my IVA. Any suggestions?

 

Thanks

 

Kentoot

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