Barclaycard PPI-Denied as ppi was taken out prior to 2001!!!!

[candyapple1]

OK, this is the correct spreadsheet, the previous one was incomplete

 

FosRunningPPI%20v101(1) bc2.xls

[ims21]

Looks OK to me if you have entered the data from your card in the pale blue columns.

 

Where the card balance goes into credit, you get 8% interest on that credit balance for the month

 

ims

Edited January 12, 2012 by ims21

[candyapple1]

I am confused about this part, surely when you go into credit, they owe you some extra money back, if you look between June 2006 and December 2010 the cc was in credit, we were making payments we would not have needed to, not just because of the ppi, but because of the interest we were being charged as there was a balance on the card, and we were paying of an actual balance that would not have been there if we were not paying the ppi, whereas if no ppi, no balance, no payment and no interest? Or am I just totally confused?

 

On another note, where do I go from here re SAR? The forty days is up on Sunday, unless I receive everything tomorrow, which I doubt, BC will not have complied. What is my next srep regarding that?

[ims21]

Ok Simple bit first

 

If they don't comply within 40 days you write and tell them they are in breach of the DPA and that you want your data within 7 days. After that time you should report to the ICO. In addition you could consider court action to force compliance and seek damages at the court's discretion.

 

When you go into credit you effectively have a savings account for a period of time. The PPI redress gives you 8% interest on those savings for that month. You will have received the interest back on the ppi charged in accordance with the compound interest column in the spreadsheet. Yes, the balance would not have been there and to compensate you they give you back the premium and the interest charged on that premium and 8% on the credit balance (if there is one).

 

When the redress calculation is complete, the norm is to refund any PPI redress to the card (if there is a balance due to them). If that then puts the card in credit they send you a payment for the difference.

 

ims

[candyapple1]

Hey, I might actually be geting the hang of all this, as just realised something (or totally not getting it, if I am wrong). On the above spreadsheet, I didn't include the months from April 2007 to July 2010 as there was no balance ont the card. But, when reconstructed without ppi, there was a credit balance, so we would earn the interest on that balance for all those months....am I correct? Also, as with other card, if did go back to 1994, there would probably be a much longer period with it being in credit, again increasing that interest, right?

[ims21]

Hey, I might actually be geting the hang of all this, as just realised something (or totally not getting it, if I am wrong). On the above spreadsheet, I didn't include the months from April 2007 to July 2010 as there was no balance ont the card. But, when reconstructed without ppi, there was a credit balance, so we would earn the interest on that balance for all those months....am I correct? Why not enter them into the spreadsheet and see what effect it has? Also, as with other card, if did go back to 1994, there would probably be a much longer period with it being in credit, again increasing that interest, right? See what the spreadsheet says when you have your data

 

ims

[candyapple1]

Almost 100 pounds more just on that little bit...I really wish I get statements or history further back, will make quite a difference, right?

 

As always ism, THANK YOU

 

FosRunningPPI%20v101(1) bc3.xls

[candyapple1]

Quickie, they say they have reopened case, do they get the full amount of time to go over it again? If so, all banks are back to the 8 week period now, right?

[ims21]

8 weeks is now the time limit for claims received after 1st Jan 2012.

 

On a re-opened case they will probably be quicker

 

ims

[candyapple1]

Thank you, but will not really believe it has been reopened until I see it in writing, all seemed too easy.

[candyapple1]

I apologise twice for this post, firstly am sure everyone is getting sick of me, secondly I know it is not the right forum, but hoping someone can point me in the right direction.

 

Looking at the above spreadsheet, I suddenly noticed my balances (before taking off PPI) were lower that the ones on my statements, and couldn't figure out why, as I had input payments and credits from statements exactly. Then traced it back to Mar 2011, and noticed the issue. We had purchased something, then returned it, and the card was credited, so when I did my figure for credit that month, added the amount credited with the payment made. However, the closing balance on that statement, and all up to todays, are the exact amount credited more than my balance. So it would appear that even though it is on the statement, BC never actually readjusted the balance to reflect the credit. Has anyone ever seen this happen before? How do I tackle it? Cause, taking ppi payments aside, this means from that statement, every interst amount charged was incorrect?????

[ims21]

Can you sanitise the statement and post it up?

 

ims

[candyapple1]

Will do so tomorrow.

[candyapple1]

OK, I am red faced, my mistake! They did credit the balance, I added the amount twice, oops!!!!!

 

On another issue, is there a form letter to send to the banks once they have missed the 40 day deadline for SAR compliance?

[ims21]

Hi

 

There is a template for a failed SAR in the library

 

ims

[candyapple1]

OK, SAR Letter before action will be posted recorded delivery tomorrow. Just to follow up on the interest charges, and the difference between the original balance and adjusted balance, I calculated on attached spreadsheet. Not too muach on this card, but on HSBC would be a larger amount.

 

FosRunningPPI%2520v101(1)%20bc3(1).xls

[ims21]

Just to follow up on the interest charges, and the difference between the original balance and adjusted balance, I calculated on attached spreadsheet. Not too muach on this card, but on HSBC would be a larger amount.

 

[ATTACH]32719[/ATTACH]

 

Sorry?...what is this about? don't follow

 

ims

[candyapple1]

I think it was info from Herman the German, he was saying the banks now have to give you the difference between the interest you paid on balance, and what interest would have been if ppi had not been on account.

[ims21]

The spreadsheet works it all out for you.

 

There has been no change in the fos redress method

 

ims

[candyapple1]

Just reading a thread in BC, apparently they have a lot of info on microfiche, and ICO were making them release this in 06 and 07, has anyone had any luck doing this recently?

[candyapple1]

Am at my wits end!!!!!!!!! I just spoke to someone at ico, who said they are only concerned about the 6 year point, and if bc said all they have is the statements, then that is all they are required to send. I asked if I could enforce them to send certificates of destruction, and he said ico not addressing data destruction and would not agree they should have certificates, call fsa. I rang fsa, and they said no one regulates how uk banks should get rid of financial/personal information?????????????

[candyapple1]

This is a good one!!! I have an email from BC early Jan confirming start date of PPI, and have just received a letter from them with start date totally different. Different day, month, and four years later!!!!! Can I complain about that, would it go to ICO, FSA or FOS?

[slick132]

Hi Candyapple,

 

BC have access to data beyond 6 years as shown by the cases of others. For example :-

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?286215-Barclays-want-to-start-court-action-help-please!&p=3310150&viewfull=1#post3310150

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?206050-Webby-v-Barclaycard-**WON-with-CCI-and-Older-Charges**

 

If you think there is PPI and/or default charges that you can reclaim going beyond 6 years, you can take further action with BC seeking disclosure of older a/c data.

 

See this Sticky Thread in the BC forum - http://www.consumeractiongroup.co.uk/forum/showthread.php?50148-Barclaycard-amp-Microfiche-they-are-wrong-OFFICIAL&p=3403246&viewfull=1#post3403246

 

Both the above threads resulted in older data being supplied by BC, who then went on to repay default charges plus compound interest in restitution.

 

You can use Template Letter 2 from here to demand the older data - http://www.consumeractiongroup.co.uk/forum/content.php?593-Data-Protection-Act-Non-Compliance-Template-Letters

 

If they fail to comply, use Letter 3 as your LBA. After that, you can file a claim at your local county court seeking nominal compensation (at the court's discretion) and an order for BC to disclose the older a/c data.

 

If you have to file a claim against BC, you will name them as Barclays Bank PLC t/a Barclaycard and use the London HQ address.

 

[candyapple1]

Thanks Slick, very useful info, am getting onto it now. I know for sure our claim goes back to feb 1994, even BC have confirmed that is when the policy started, but as can't chase statements back longer than 6 years, don't have the figures.

 

Has anyone dealt directly with Marclay Insurance Dublin? Have tried giving them a call but number does not work, not sure if it is because I am calling from overseas???? Anyone have an international number, or any dealings with them?

[candyapple1]

Well, as of end of business today, that is the seven days I gave un the LBA up. What do I do from here?