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    • Just a little something for consideration When a card is compromised, the replacements can be set up to automatically allow or manually re-add, old recurring transactions. The card issuer may ask you to confirm legitimate transactions which they would effectively 'migrate' to the new card Some do - some don't. Some staff on some cards seem to be entirely unaware/uncaring about this. Some card issuers expect you to sort it all out manually.   BUT if the leak is an ongoing lyca leakas it seems - as soon as you or your CC supplier give it to lyca/the leak source - compromised again     A note on security DONT use the same email or phone number for your banking as you do for sims etc. Although a bank eg santander leak would compromise this Infp seems to suggest that single/compromised multi factor authentication customers are priority targets, with more robustly secure cards being hit by 0.00 tests first Consider that the email address is one of the OTP recieving options AND one of the OTP security checks prior to sending the OTP - with the phone number being another So if they've got your card and email (same email for banking and end contact) - and you aren't forcing a phone OTP - you are compromised.  
    • Thanks for posting up the back of the NTK. The good news s that as it does not comply with the Protection of Freedoms Act, it means that you are not liable for the charge as the keeper as I explained in a previous post.  The PC fails for two reasons. The first is that it does not specify the period of parking. All it does is list the arrival and departure times of your car. Obviously that does not include the time taken to drive to the car parking space, manoeuvre the car into the space and later drive from the space to the exit. Nor does their times include things like getting kids disabled people out of and into the car as well as things like returning the trolley whilst still being parked. All of which can add a fair bit of time to the parking period which can then be subtracted from their ANPR times and makes your actual parking time a lot shorter than 118 minutes they seem to think it is. The second reason is that they failed to ask the keeper to pay Schedule 4 Section 9 [2][e]  (e)state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges You as keeper are now in the clear which is a good reason for you to contact Sainsbury  stating that you are being pursued as the keeper when you are not liable under the Act as well as the oher things I suggested in my previous post. If you don't get it cancelled with Sainsbury this could drag on for months with endless letters unlawfully pushing the price up to scare you into paying.  
    • Brilliant! That's great to hear and honestly pleased I'm wrong, my advice was out of concern. I checked some of your previous posts last night and you've been giving great advice to others at times. Bringing a claim can be serious (counter-claims etc) and it didn't appear you were knowledgeable based on posts so far. Far from an expert myself, just interested and will try to help. I'll sit on the sidelines, best of luck with the claim!
    • Thank you so much for the advice  I will try and up my savings to £500 for the next 6 months. Although I do still have an uphill battle, I feel more able to deal with it.  I hope my experience with the cifas marker helps someone else who finds themselves in that quite horrible situation. It is a huge weight off my shoulders getting it removed.
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Lost engagement ring - Now Found :)


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Hi, I desparately need some advice.

 

I can't find my engagement ring anywhere. I wear it all the time with my wedding ring and only remove my rings to take a bath and when I'm washing up. Yesterday morning I realised it was missing and have spent the last two days retracing my steps and turning the house upside down. I know it ridiculous but I have had it 26 years and you just don't notice you're wearing it.

 

Apart from our home it's the most valuable thing I have worth considerably more than my car. It's current insurance value is £14,990 as a Specified Personal Belonging.

 

I have been in considerable debt over the last few years and still just about keeping on top of it. The ring and home are two of the few things I have been able to keep hold of.

 

The insurance policy states:

 

"It is a condition of the policy that you keep the 3 diamond ring with you or in a locked safe in the home at all times." By with you, I assume being in the same room counts.

 

It must have fallen off but this would be highly unlikely, so I'm pretty clueless at the moment. As I said I have searched the house completely, emptied and sorted through the bins and vacuum cleaner.

 

From the insurance companies point of view, if I they were to check our credit records they would think it was a fraudulent claim, but if they saw how much I had cried over the last two days, they would believe me.

 

If I was offered £100,000 or the ring, it would be the ring every time, it means too much to me, and I would never find one to replace it - and would never be able to insure it.

 

I do want to keep searching as I am 90% sure it is still in the house, but how long is it wise to leave it before reporting it to the insurance company? And anyone made a similiar claim to get an idea on whether they would accept my claim. I have paid household and contents insurance for 27 years without a claim.

 

Thanks for any ideas.

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Unless it states in your policy, there's no hard and fast rule, looking it for a week, two weeks, does not seem that out of the ordinary, I think by then you would have had a pretty thorough look.

The debt issue will cause trouble, but if they suggest fraud, they would have to have a water tight case, and if you are genuine, you have nothing to worry about.

Regading he safe warranty, as you have stated it was with you, up until the point of loss,and the loss is in the house, not in a gym or a hotel for example.

I hope you find it, good luck.

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Thanks Mwynci, I'd rather have a good look after going through the policy with a fine toothcomb. Even if I found it before they had looked at anything, I am sure they would whack up future years premiums.

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IF you believe you have searched every inch of your home and are now suspecting that you could have perhaps lost it outside then I would report it. Did you perhaps take it off to wash your hands in a restaurant, or at the office.

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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OK, I'll give it one more day of searching. I remember having it on Wednesday in Sainsbury for some reason. Between then and noticing it missing I have only been out shopping a few times. I work from home. Good point about the had washing but not been out.

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My Christmas has come early, I just emptied my wheelie bins for the second time and it was stuck to the bottom of one of them having fallen out of a plastic bag. It's a shame rings don't have black boxes as I would love to know it's journey. I had really accepted it was lost and was ready for a fight with the insurance company this lunchtime.

 

Thank you for your advice.

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Oh that is excellent news. I am really pleased for you :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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