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    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
    • honestly you sound like you work the claimant yes affixed dont appeal to anyone no cant be “argued either way”  
    • Because of the tsunami of cases we are having for this scam site, over the weekend I had a look at MET cases we have here stretching back to June 2014.  Yes, ten years. MET have not once had the guts to put a case in front of a judge. In about 5% of cases they have issued court papers in the hope that the motorist will be terrified of going to court and will give in.  However, when the motorist defended, it was MET who bottled it.  Every time.
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Secondhand car not fit for purpose - what can I do next?


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Hi, first time of posting here, but have been a 'guest reader' for a while!

 

On 7th August 2011 my husband and I purchased a used Land Rover Discovery - R registration, so not new by any stretch of the imagination. Our old one needed some repairs and was very high milage so we decided to get another. We saw one advertised on ebay by a trade seller, it had a link to his website, and we saw the car on there also. His website stated he only sells quality vehicles etc. We called him, had a viewing and a test drive. The belt screeched a bit, he told us the belt had got wet when he took it into town shortly before we arrived, and that was why it was screeching. We don't know a great deal about cars, and agreed to buy it. We bought it on a credit card in my husbands name, but as I drive, receipt was in my name. The car was to come with a full years MOT, which he would get done the next day and deliver the car to us after that.

 

I did not hear from the trader by early afternoon the next day so I called him. He said he couldnt get it in for MOT that day but it was being done the next day. He delivered it to us the fllowing day, 10th August. On delivery it had the MOT certificate. Advisories were - Rear registration plate deteriorated, but not likely to be misread, Nearside and Offside rear shock absorbers have slightly worn rubber bushed, Nearside rear tyre worn close to legal limit, Oil leak, and both rear tyres perished.

 

Later that day I took the car out, belt screeching and getting louder the further I went. Phoned trader, he said I could have a belt off another vehicle, I could pop up and collect one. No way, said I would not be able to fit my self anyway, he agreed to come the next day and fit the belt. He did this. We took car out for a drive again, yet again, the further we went, the more it screeched, also could hear a knocking noise from the rear. Called trader again, described where I could see water coming from and turns out water pump is leaking! He then wanted us to drive vehicle to him and leave it there for repair. He sells the cars from his house which is in the middle of nowhere, advised he would needed to collect car. After some discussion he agreed to collect the next day. Early that morning we drove it for less than 1 mile to see if we could hear knocking noise, we couldnt. When he arrived to collect car, he started having a go saying we shouldnt be driving the vehicle as we could damage it more. I pointed out that he originally wanted us to drive it nearly 20 miles to him for repair!

 

When he wanted to return it he knew we were both working, and originally agreed to return it after 6pm, then he phoned and said he couldnt do that. He would return it, park it on driveway and put keys through letterbox, advised not possible as security doors would be locked. He said fine he would leave the keys in the car - no one would want to steal it as there are far better cars to take! I couldnt believe it - he seemed like he wanted to avoid us. He also refused to give me a receipt for the repair. Because of this I booked it in for an inspection with a local 4X4 garage. The inspection was done on 17th August. OMG! Its a nightmare and they thought it was unroadworty, the list was endless! Also Air-con car was advertised as having didnt work, sunroof leaks when it rains, the rear tyre on the advisories actually has a puncture too.

 

VOSA collected the car on 24th August. It had only sat on my drive for a week but wouldnt start, a battery pack failed also and it had to run off another car for over 10 minutes before it would start. It failed on Nearside rear and Offside rear shock absorbers excessively worn and a repeater bulb not working (not worried about bulb!) Advisories Offside front balljoint has play, Offside front power steering pipe or hose has seepage from a component, offside rear anti roll bar linkage has slight play in ball joint, nearside front wheel bearing has slight play, oil leak. Christ, I would have rejected the car on delivery with that list! VOSA said that although they have failed it, they cannot revoke the original certificate so it still has MOT until next August!

 

I phoned trader saying I wanted him to give us a refund and to collect the car as I was rejecting it. It was not roadworthy and I certainly could not pull my horse trailer with it. He refused, and actually hung up on me! I sent him an email, he replied saying the faults did not warrant a refund, but as agesture of goodwill he would repair the shock absorbers or supply me with the parts. I refused this and he did not answer.

 

We lodged the complaint with the credit card company who have lied and strung it out. First the list of faults was not enough, they need estimates. 9 minutes later same person called back saying they couldnt help as used cars are not covered! Consumer Direct advised they do cover them, so back we went. Sent in the estimates. Then they were paying and would credit account. Then they needed more time and had no record of them saying they would pay! Then they said they won't pay as car used again, so we we disputed that they came back and said as receipt is in my name, and not card holder they wont pay. Im sending all the details to the financial ombudsman tomorrow regarding that.

 

Last week we sent a recorded delivery letter to the trader again, saying we want a refund. It shows on Royal Mail tracker that he got it yesterday so will see if he replies.

 

IS there anything else I can do? The car does not start, cant open with the FOB, key is very stiff but I can just about open the door. Doesnt even click when you turn the key, battery must be totally flat, just like the rear tyre! When it rains the car mists up badly and the roof lining getts sopping wet. Ive driven less than 100 miles in this car, and have not driven it myself since 17th August when inspection was done. Only other person to drive it was the VOSA man. Its been sitting there unused since 24th August. Winter is approaching I do not have a vehicle to use to move my ponies, get hay and straw to the fields for them for over winter and am generally in a right mess because of this. Would have been cheaper to get old one fixed.

 

Sorry its so long, but any help or advice would be greatfully recieved.

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hi lisa g,

as this was paid on a credit card, ring the bank up immediately and explain what has happened, they should refund the card immediately, and the garage will then have to try and claim off the bank, i did this with a problem wth a garage for work not carried out, and i paid, i got all my monies i claimed back from the bank, totiesquoties.

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

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Credit card company (Barclaycard) have been useless. As I said above, they currently say they will not pay out as the card is in my husbands name, but receipt is in my name. Excuses before this one have been -

 

It could not be proved the faults were there when we purchased the car.

 

As it is a used car it is not covered.

 

Both above are untrue and confirmed they are covered by Consumer Direct.

 

Now its the receipt thing, no idea if this is correct as cannot find anything on it. Barclaycard have never contacted us when they said they will. We even sent a letter a month ago asking them to send us the financial ombudsman details by return. They confirmed in a telephone call that they recieved it (I know as sent recorded delivery), but have never sent the information requested.

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hi lisa g,

you have 120 days requesting the bank initiates the chargeback process, you will have to be persistant . have a look at www.whatconsumer.co.uk/visa-debit-chargeback a lot of info on there about this hope this helps totiesquoties.

p.s. if the 120 days lapse they will not pay out, it is all on the above website.

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

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So does that apply to a credit card? All the info I found on it refers to debit cards.

 

The financial ombudsman has put a complaint in for us to Barclaycard, and said they have 8 weeks to respond. Why does everything have to take so long?

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Sorry, can't buy into a lot of this. It sounds like the person you have bought it off is not aware of what they are dealing with. On balance the faults are not that serious and the VOSA report seems to concur this. It's routine wear and tear items which should have been put right before sale to you.

 

You need to remember that even a new car has inherrant design faults which some people pick up on, let alone an R registration car.

 

You have not given any indication of mileage, price or condition of the purchased Disco so how can you reject?

 

Advisories are as such. They are not an indication that the car is unfit for purpose, unsafe or whatever, hence the term advisory. It's an observation that at some point the parts mentioned might need attention.

 

The sunroof leak problem is well documented and as an obvious devoted Disco owner I'm surprised you are not aware of it. The fix is well documented and easily available to all as well. It has though been fixed permanently.

 

I take it you have served notice of rejection to the sellar and that it has remained on your drive so to speak with you not using it?

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Thanks for reply Heliosuk.

 

I have not used the car since returning from inspection on 17th August. Only time it has left my drive since then was when VOSA took it on 24th August.

 

The trader we bought it from is a suposed 'dealer in Land Rovers'. He only had Disco's for sale, and when we were there he went on about them alot! Ive had 2 previously, both older than the one we bought, both had the dual sunroof's and neither had a leak. I wanted another because I find them good for towing my horses around and can get across the fields in almost any weather in them. Ive not looked into them other than this, had no idea about the problem with leaking sunroof's! I told him the problem with my one I had at the time, which was a problem with the brakes, and to get it fixed would have cost around £800. He asked how much I wanted for it, and he knew what I needed a car for. He has sold me a car that needs more doing to it than the one I sold! We paid him £2,000 for the new one, and it has 140,000 miles on the clock. It has leather seats and air-con, and similar ones I saw selling privately and advertised as in good condition were around £1750 so from a dealer I accepted it would be a little more, but we thought buying from a trader would be better! How wrong was I! As I said previously, im no expert. I get in it, turn the key and drive it. Other than checking oil, tyre pressures and water and filling with fuel I dont really know much else! I sold my old disco privately.

 

I spoke to the garage where VOSA took it for the re-mot. The guy there remembered very well the car going in 7 weeks before. He had looked at some of the points with him, he said the rear shock absorbers are totally gone, no way could that have been missed during an MOT, and he thought the wheel bearings were bad too. He was more suprised that the original testing garage did not send a representative down to be present during the retest. I asked him about the welding repairs that had been done to the car but he had not looked at them. The garage who I got to inspect the vehicle said they were the worst they had ever seen and were close to seat belt mountings etc. When they showed me these repairs and you tapped the area's, white powder comes out, they say they have used some sort of filler. (no drug jokes please!)

 

We have not had a reply from the last letter we sent the trader, but will wait and see what he says. We have again asked for him to refund our money and collect the car. He did not reply to my last email, so we sent a letter by recorded delivery, which has been recieved by him.

 

I have had to go and buy a cheap little run around and found an M registered Nissan Micra. Bought it for £400 providing it had 1 years MOT. Inside it was immaculate and very clean. Garage got it MOT'd. It had some advisories - 2 tyres getting near limit, and tiny hole in exhaust. Garage replaced the 2 tyres and fixed exhaust and put new windscreen wipers on it. I had budgeted for the tyres myself as looked low when I viewed it. But they paid for them. Now thats a good service, and I got what I expected and a little more. Not like the heap currently taking up my driveway! Only trouble is the Micra cant pull my trailer!

 

Im making jokes but this has put me in a right mess - im now paying insurance on an extra vehicle, as well as having to pay to get my horse feeds etc delivered. Soon, everywhere will be full of mud, and Im going to be having to walk across the fields with my little boy, who usually stays in the car watching DVD's as I do everything.

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Here is a copy of the report I had done, ive cropped it take out names and addresses etc.

 

scan0001.jpg

 

Sorry its so small, hope you can read it. The second page reads

 

carcass

Slight leak in N/S swivel Housing

Excessive play in N/S front hub bearing

Rev counter not working

Rear mudflaps missing

 

This inspection was done after the car had done 100 miles since the MOT 7 days before. Approx 30 of those miles were done by the trader getting the car fixed and then returning it to me.

 

Several items im not bothered about - Wiper blades, interior bulbs, mudflaps etc. But some of the other stuff is shocking! And I know some people are harder on things than some MOT garages, but the trader told it the car was of very good quality when he was selling it to us.The trader also said in a phone call to him that after the water pump was done that the power steering fluid will have been leaking because it was all disturbed to fix it. Ive checked with 2 garages, and they both say that is rubbish!

Edited by Lisa G
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yes 120 days for a visa card over £100, and for a debit card any amount.

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

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I am suprised at the way VOSA have dealt with this - my understanding and experience is if a complaint is made about an MOT, the vehicle has to be returned and re-tested at the same station as the original test - after all, they are more interested in finding out what and why the testers at that station are missing items and whether it is a systematic failure of the MOT stations stystems

 

The fact that you say that no representative from the original testing station was not present at the re-test is also very weird

 

It is also highly unlikely that it would be taken for re-test on the basis of one complaint - they generally only go down that route if a station, or a tester in particular, has received a number of complaints.

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  • 3 months later...

Hi,

 

Last August bought car, turned out to berubbish, MOT redone by VOSA and it failed. Trader refused to refund. He says you should expect faults on a secondhand car. I say in less than 100 miles, and 1 week, the shock absorberswill not wear out totally (metal knocking noise explained!)aswell as power sterring leaking in 2 places, wheel bearings going and a whole list of problems.

 

Did all the letters, final filed court papers. He did not respond to the court. Judgement given to me 3 weeks ago. Judgement letter sent to him returned to the court 'return to sender' Court say it stands and my next step is to pay for a bailiff. We filed it as Mr xxx xxxxx T/A xxxxcar sales.

 

He has moved his car business away from his houseto aplace just half a mile away. What I need to knowis how does it work withthe bailiff? Am I likely to get my money? I cant afford to lose any more money. This has caused us considerable hardship not having this car to use, it has sat on my driveway since last august. We only wentout in it 3 times. Once when it first arrived but it sounded so bad we went home, he then came to fix it. Next time to test it after it was 'fixed', same again and he took itaway to fix it, last time driving it to and from the inspection when theytold me to drive home slowly, they wouldnt risk their children it!

 

Any advice gratefully recieved, Im in this far butj ust cannot afford to lose any more.

 

Thanks.

Edited by Lisa G
spelling mistakes!
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two threads merged

 

please keep to one thread per issue

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 months later...

Well, when the bailiff letter arrived he contacted the court! Amazing eh? Didnt get the 2 judgement letters from the court before that. The judgement was set aside and the car had to go for another inspection, so more payout for me as I had to pay half the bill and also pay for the car to be transported there and back. The car has now sat on my driveway unused since purchase last August. I have various oil leak patches all over the drive!

 

The second report was the same as the first one I paid for. Trader still says the car is worth the money, I dispute that but at the end of the day he never told us of any of the faults with the car when we purchased it.

 

Our hearing at court is now set for tomorrow, 10am - wish me luck!

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  • 2 weeks later...

Oh, that's disappointing - I was hoping to hear what the court had said and if the matter was now resolved...?

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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