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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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GMAC reposession got to get out on the 8th april oh my god!!!!!help!!!!


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TLT are the solicitors but there has been no correspondance from them or GMAC nothing apart from the redemption statement that i ask for and on that they were calculating figures for the end of april i asked for it on the 18th and got it on the 25-26 March i think it was, the charges on the redemption are about £6000 is this the arrears or actual charges for being in arrears, i don;t have a copy i gave it to the court, i forgot to take an extra one for me?

I'm in wales and TLT are up england way somewhere? so it will prob be someone local?

We were lucky to get a hearing tomorrow it was the last slot, the next hearing date would be the 10th we are being evicted on the 8th, they only gave us a week to get out?

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Hi lillymay

 

Follow Ell-enns advice re tomorrow. Concentrate on that just now.

 

Bona is very correct. There is now a lot of info on GMAC here with success stories. Once tomorrow is over everyone will help re charges etc. Don't cloud your mind with that just now. Focus on tomorrow.

 

The test case waiver has no bearing on these charges.

 

Very best of luck, Kenny

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Hi ell and no even though i wrote asking for time/reduced payments they never got back to us, otherwise offers were made over the phone.

My FA tried to ring them once to stop them rining my home late at night and they told her to go away? charming, sorry would this of helped

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OK, it's on it's way to you.

 

Kind Regards

 

Ell-enn

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You're not a pain at all - it's sent to the address you pm'd me earlier

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thanks kenny and all who have helped, i'm dreading it, won;t sleep again tonight, i will be looking great for court tomorrow? i've aged over night i think, i found a grey hair last night

 

Try, try to get some sleep.

 

Grey hair, think you've got problems! What little hair I have left is grey and I am only 26 3/4's.!!!!:p

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sorry ell, got it now taking ages to download though? thanks again, kenny my hubbys been grey since he was 19, poor sod, i'll have to stop teasing him now, i got one? lol....thanks all for your well wishes what would i do without you lot, so glad i came on here today

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Hi Lily - where I have referred to the redemption statement being affixed as appendix 2 - you need to change that to read "please see the redemption statement affixed to the N244 form submitted to the court on 2nd April".

 

Let me know when you have it all together.

 

It will be hard for you to relax tonight I'm sure, but you must try to stay positive. When you are in court, speak calmly and slowly and if you are finding it difficult ask the judge to bear with you as you are nervous - you will find that he/she will guide you and take your nervousness into account. Above all support each other, and present a united front in your commitment to keeping your home.When you leave the court with the result you deserve the trauma will have been worth it. I wish you every success and will be thinking about you.

 

Ell

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Grey hair, think you've got problems! What little hair I have left is grey and I am only 26 3/4's.!!!!:p

 

:o you sure?

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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thanks again ell, what would i of done without you, lost my home i think, i know were not out of the woods yet, but compared to this morning we feel so much better, more positive about it, thanks so much, the file is still downloading? perhaps it's traffic?

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sorry sorry sorry ell i've open it, i had word 07 on my computer it was taking ages, but downlaoded open office again and it open asap, thanks again and i'll post tomorrow and let you all know what went on finger crossed for me x thanks

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Hi Lilly, that's good - are you OK with everything on the statement?

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Doesn't matter, you must give it to the judge - if you have made the change to the statement I said in my earlier post he will refer to the N244. Have you made the change?

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Good luck Lilly and your other half,

 

Been there with Igroup on a second charge that went 'pear shaped' a few years ago. We had exchanged on a sale in the meantime, we knew, Igroup knew and I made sure that the Judge knew. The Judge absolutely cruxified Igoup and their Solicitor, she ended up in tears! She was totally ill prepared, it was perversely enjoyable.

 

H

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Hi lillymay :)

 

I just wanted to wish you all the very best of luck for tomorrow, we'll all be thinking of you and hoping it all goes well.

 

We have arrears of over £6000 with Kensington and they tried to evict us in January, but thanks to Ell-en and the support from CAG, we kept our home and the DJ was not impressed with their solicitor.

 

Anyway, all the very best.

Mr & Mrs Ananya's story so far -

Welcome Finance - account closed - no CCA - 02/07 - £1500

NatWest - settled in full 09/06 - £600

NatWest - settled in full 06/07 - £72

Verso - Settled in full 07/08 - £2002

C.K. Edrupt/Provident - account closed - no CCA - 04/07 - £640

Littlewoods/Shop Direct - 2 accounts closed - Statute Barred - 04/10 - £800

D.C.A.s who've given up so far -10

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Can I suggest that you get there early and give your statement to the usher ( have several copies) and ask him to give it to the DJ before you go in he will then read it in peace and quiet I always did that and it was a great help

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Good advice Bona

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Can I suggest that you get there early and give your statement to the usher ( have several copies) and ask him to give it to the DJ before you go in he will then read it in peace and quiet I always did that and it was a great help

 

I was in court on Monday for a final charging order hearing, I prepared a file for the DJ when I got to Court the usher would not give it to the DJ without the consent of the claimants representative had seen it and agreed, is this usual..?

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