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    • Hi, I just wanted to update the post and ask some further advice  I sent the CCA and CPR request on the 14th May, to date I have had no reply to the CCA but I received a load of paperwork from the CPR request a few days ago. I need to file the defence today and from the information I have read the following seems to be what is required.  I would be grateful if some one could confirm suitability. Many thanks   Claim The claim is for the sum of £255.69 due by the Defendant under an agreement regulated by the Consumer Credit Act 1974 for a PayPal account with an account reference of xxxxxxxxxxxxxxxx)  The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with. The debt was legally assigned to the claimant on 15-09-21, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £0.00. The Claimant claims the sum of £255.69   Defence  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is noted. I have had financial dealings with PayPal  in the past but cannot recollect the account number referred to by the Claimant. 2. Paragraph 2 is denied. I am not aware of service of a Default Notice by the original creditor the Claimant refers to within its particulars of claim.  3. Paragraph 3 is noted. On the 17/5/2024 I requested information related to this claim by way of a Section 77 request, which was received and signed for by the claimant on 20/5/2024. As of today, the Claimant has failed to respond to this request, and therefore remains in default of the section 77 request and therefore unable to enforce any alleged agreement until its compliance. 4. Therefore it is denied with regards to the Defendant owing any monies to the Claimant, and the Claimant is put to strict proof to: (a) Show how the Defendant has entered into an agreement and: (b) Show the nature of the breach and evidence by way of a Default Notice Pursuant to s.87(1) of the Consumer Credit Act 1974. 5. Paypal (Europe) S.A.R.L is out of the juristriction of English Courts. 6. As per Civil Procedure 16.5 it is expected that the Claimant prove the allegation that the money is owed. 7. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed, or any relief.
    • Thanks @dx100ukI followed the advice given on here... then it went very quiet!  The company was creditfix I think then transferred to Knightsbridge (or the other way around) The scammer independent advisor was Roger Wallis-having checked his LinkedIn profile just this morning, it does look like he's still scamming vulnerable people... I know I was stupid for taking his advice, but i do wonder how many others he has done this to over a longer period of time (it came as a  massive shock to him when our IVA suddenly failed). Lowell have our current address (and phone numbers if the rejected calls over the past couple of days is anything to go by!) No point trying the SB because of the correspondence in 2019? Thanks
    • I have received the following letter from BW Legal today.  Also includes form if I admit the debt and wanting my income details.  Do I reply to this LETTER OF CLAIM please?  Looks like they are ready for court now??  Thank You BW Legal - Letter of Claim.pdf
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Hamptons Legal


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Red/Lowell Financial/Lowell Portfolio 1/Hamptons Legal/Phillips Bailiff and Debt Recovery/

 

they are the must illegal debt collection agency i have ever dealt with in my life

 

they sent me a letter for my mobile phone debt saying they dont need to prove the debt abnd pay up!

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Hi, sorry Bazooka, I got a bit paranoid and thought I'd put too much detail in the original post so deleted it.

Back in 2000 I lost my job and couldn't continue payments to my bank an for an overdraft, personal loan & credit card. They defaulted and shortly after this I got a new job I agreed over the phone to pay a certain amount per month which would have cleared the debt in 5 years (the total amount payable included significant default and interest charges including numerous £35 fees for sending letters etc. but they agreed to hold the interest from then on). This arrangement was with the banks in-house solicitors / DCA and did not get as far as a CCJ.

I continued with these payments for 4 and 1/2 years during which time I never received a statement of balance or any communication whatsoever. At the 4 & 1/2 year mark I realised that I must be getting pretty close to clearing this so requested a balance as I was considering making one final payment to finish it off. However I was told over the phone that the balance was an amount close to 60% of the original amount from back in 2000! I was astounded so took advice and sent them the CCA letter together with fee (recorded & signed for) and received nothing other than a letter showing the balance they had told me over the phone less the fee I had enclosed. I sent them the relevant follow up letter (again recorded and signed for) and have paid them nothing nor heard or received anything from them since.

Now after almost 5 years I have had letters from Hamptons (Lowells, thanks Bazooka) threatening me with bankruptcy and a charging order. I suspect they have bought it for pennies and are trying their arm as it won't be statute barred for another year or so with my last payment being in 2005.

I totally dispute owing this money as I paid back a hell of a lot more than I borrowed and also they have no proof as far as I know that I owe anything. Do these people have me by the short & curlies? I've heard horror stories about statutory demands & charging orders.

I would appreciate it if you could shed any light on this, thanks so much!

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OK, have you got proof of all of your payments to them?

Did you pay via the bank using direct debit or standing order, cheque?

 

These clowns who have it in their grubby mitts now, are as much use as indicators on a submarine and have all the power of a blown light bulb!

 

They've rattled the wrong cage if they think they can simply demand money without breaking a sweat.

 

Dispute it with them, send them this,http://www.consumeractiongroup.co.uk/forum/content.php?426-A-letter-when-the-account-has-been-passed-to-another-debt-collection-agency you can send it 2nd class post but you MUST obtain "Proof of posting" from the post office counter, this will be your legal proof that they received it.

 

You could really stick it to them for acting the fool, and claim back ALL of the charges that were added to your account from your bank! And tell the bank that they can thank lowlifes for your claim, as without their puerile greed you would have kept quiet!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks guys, I was paying by direct debit every month for 4 & 1/2 years but don't have any statements as it was from so long ago (2000-2005) and didn't expect them to try and pull my pants down like this!

 

The original bank can't have any proof I owe this or they would have provided it years ago, they just piled on masses of charges and hoped I would pay but when I challenged them they just disappeared. I wasn't worried about these letters from Lowells at first, I just saw them as a sad attempt by these soulless robot parasites to get something for nothing but when I read about statutory demands and charging orders my bum clenched a bit because it seemed they could attempt these without proof that the debt is even mine!

 

I will get that letter sorted and sent out, thanks again!

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They have a very very long way to go before they can even magic this in front of a DJ, then they have to continue with their magic act and attempt to foll the DJ that there is even a debt!

 

Keep an eye on your credit file (CRF) if Lowlifes have been even more incompetent than usual and left their footprints all over it, then you will be eligible to sue them for damages!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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When you say they have searched your file, how many times exactly and in what sort of time frame?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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They have been on my experian file and done 7 searches in total in the last 7 months. 4 of them are on my current address and 3 of them are on my previous address. They are listed as unrecorded enquiries.

 

Its says on Experian that any searches of my credit report should have been made with my consent. Also it says that searches are either related to credit applications I recently made or routine checks by lenders on accounts I already have. None of this applies to Lowell Portfolio 1. Can anything be done?

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Well you would like to think so wouldn't you, but the truth of the matter is that DCA's pay money to credit reference agencies to search peoples credit files, the CRA's don't care who or why a company wants to search your file, as long as you pay them, exactly the same as the DVLA giving out info to anyone requesting it subject to the correct fee being paid.

 

Start a formal complaint with the CRA, exhaust it until you reach the ICO and continue the complaint with them, true that an unrecorded search can only be seen by you and the fool who searched it, but you rightly state, you have never given this clown outfit your permission to do so, nor are they in the business of offering you credit!.

 

Drop a line to your local MP also, see if they will raise the issue in the commons, they might just be able to force the CRA's to be truly independent and act within the law.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I know this doesn't help solve the problem but having learned a bit about this outfit it seems they have somehow convinced themselves they are sincere, professional and have the moral high ground. There must have been a few ounces smoked at that team meeting, especially as the management are probably tax dodging, yuppie Alan Sugar wannabe's and the staff are probably people who failed the initial interview at Sports Direct and spend their time dreaming of getting laid while practising on their Mum's dog (probably a Pomeranian as bullies like to impose themselves on smaller creatures!)

 

There's nothing like a good old fashioned generalisation, I wonder how far away I am?!

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  • 2 weeks later...

Hi folks,

 

While I'm waiting for a response to my letter I'd like to ask a question about proof of debt in the mean time please if anyone can help.

 

In court what is accepted as proof that the debt is owed?

 

Also if they do have some form of acceptable proof, what is deemed as proof that the actual amount owed is what the DCA says it is?

 

From reading other threads on here it seems a DCA can issue a SD whether they can prove the debt or not which sounds outrageous to me! Surely a court should hammer a DCA for going down this route when they can't prove the amount owed or even any debt at all!

 

Thanks again everyone for taking the time to read this and help me out.

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The "Actual" credit agreement, NOT a copy, although if they can prove that there has been a relationship (financial) between you and them then that might just sway some DJ's, unfortunately it is down to the DJ lottery and just how solid your defence is.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Ok thanks Bazooka. So if they have no credit agreement would this proof of financial relationship need to show the amount owed with payments made in the form of statements or such? Otherwise my old milkman could say I owe him ten grand just because I paid him a fiver a week for a couple of years!

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It would need to show, that YOU made payments to them, or, they made payments to you, a financial relationship is 'usually' where someone obtains credit from another.

(landlords-tenants excluded)

 

So if say Natwest took me to court for allegedly owing them 10k, then I know, that I have never banked with them, and that they would have to show the court the original credit agreement, or, some sort of payment from them to me, tying me to an account that I owe.

 

I am not sure as to how long this 'relationship' would need to be proved, BUT I would certainly think that one single payment/transaction would NOT be enough to argue that this financial relationship existed.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks again Bazooka, you've cleared that up. So If Natwest claim I owed them 10k, have paid 6k and still owe them 4k. But I claim I only owed them 6k in the first place and have paid it all off, Natwest would have to provide the original credit agreement for 10k or some payment history between me and them on an account of 10k for a judge to agree with them that I still owe them 4k?

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They would most definitely have to prove where the other 4k came from! Disputed accounts are often remedied before court action anyhow.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 3 weeks later...

I have also had a letter off a debt collection agency for an outstanding debt on a catalogue, the letter reads that they have obtained my credit file and that if i dont pay they will send the bailiffs round i phoned them and said the ebt is charges because the catalogue company screwed up and they said that they would investigate, however i aid are you allowed to acess my credit file and the man said he was looking at it, and even read back to me credit i now have, he then said if you dont pay you could go to prison, what do i do? i have got into debt after having cancer and being off work, my bank Halifax have just withdrawn our overdraft leaving us with a £4600 debt, i had to switch to a new account. they said it was brecause we fell behind with our credit cards, it was because i had cancer and was off sick, any advice would be great......

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the letter reads that they have obtained my credit file and that if i dont pay they will send the bailiffs round he then said if you dont pay you could go to prison, what do i do?

 

WOW! Did you not laugh so hard you did a little squirt of wee in your underpants?

 

That is absolutely classic BS, they CANNOT send bailiffs, and they most certainly CANNOT put you in prison for being in debt!

 

First things, DO NOT talk to these little children on the phone again EVER ! They will simply fill your head with other nonsense they heard in the playground like the moon is made of cheese, and if you tell a l ie a fairy will die and you get a spot on your tongue!

 

Secondly DO NOT speak to them over the phone.

And finally DO NOT speak to them over the phone.

 

Make a formal complaint about these puerile clowns to the OFT&TS via http://www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195948

 

If you can start your own post then others will see it and advise you.

 

But in a nutshell, keep EVERYTHING in writing only, keep a diary of events, START a formal complaint with the bank, and exhaust it fully, you need to be able to escalate this to the FOS to investigate, Shallowfax are quite possibly the worst bank to have to deal with when you ask for help in a time of crisis. I still owe them in excess of 50k, but due to their stupidity, incompetence and immaturity they are still yet to comprehend the laws of "Honesty" & "Good manners".

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 2 weeks later...

another Hamptons problem here, i have received a letter from Hamptons Legal concerning a Kays Catalogue debt, i did ring them (found this site afterwards) and they are investigating the case because the fees on teh Kays account are all charges caused by kays, anyhoo, the letter says they have a copy of my credit file from Eperian and that they will use that to see what other financial committments i have and then get bailiffs round, i know they cant go down the bailiff route, the debt is £160 but can they get my credit file i havent as yet accessed my credit file. what does everyone think?

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