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    • Hey people, I've been browsing this amazing forum for the past year and recieved a letter today which has made me require some help. Received a claim form from Cabot in the Civil National Business Centre in regards to an Aqua Credit Card taken out in 2018. I failed to make payments due to financial hardship and have not taken out any credit or uses any forms of credit since. Received a lot of letters from Cabot and their solicitors Mortimer Clarke which I've ignored    By an agreement between New Day Ltd RE Aqua& the Defendant on or around 26/03/2018 ('ths Agreement) New Day Ltd RE Aqua agreed to issue Defendant with a credit card. The Defendant failed to make the minimum payments due. The Agreement was terminated following the service of a default notice. The Agreement was assigned to the named Claimant. Cabot Credit Management Group Limited, acting as servicing agent of the named Claimant through its Appointed Representative (Cabot Financial (Europe) Limited), has arranged for these proceedings to be issued in the name of the Claimant. The named Claimant may be entitled to claim interest under the Agreement but does not seek such interest and instead claims interest under Section 69(1) of the County Courts Act 1984 at 8% p.a.from03/03/2023 until date of issue only, or alternatively such interest as the Court thinks fit THE NAMED CLAIMANT THEREFORE CLAIMS 1. 3800.82 2. INTEREST OF 379.84 3. Costs How would I go about this and what could happen? I don't remember much details about the card either.
    • cause like you said in post one, 99% of people think these are FINES (it now reads charge). and wet themselves and cough up. they are not, they are speculative invoices because the driver supposedly broke some imaginary contract by driving onto privately owned land which said owner may or may not have signed some 99% fake contract with a private parking co years ago, thats already expired or has not been renewed or annually paid to employ them dx  
    • My car DVLA details are 100% correct and up to date, guaranteed.  I lived at my address longer than I have owned the car and made sure the details were correct when we transferred ownership of the car, so it's not that.  It must be their second-hand eBay cameras.  I've emailed the CEO with evidence and laid it on.  I will keep this post updated with the outcome.  Thanks again FTMDave .  I appreciate the guidance. I hate these predatory parking cowboys.  How are they even legal?
    • there isn't one use that default dx  
    • upto you, if you have no assets like a home in the UK, there is absolutely nothing they can do even if they do get a judgement. i see you state last payment was 2021, so i will guess your notification to lloyds of a change of address was sent within the last 6yrs so they should have record of it on their system. why not give them a ring and ask what address they have for you? you could do AOS and defend the claim stating you are and have been resident in xyz since date, here is proof.  you could also send that to PRA demanding they discontinue the claim immediately. see what you can find out. you've till atleast the 19th (aos date) . dx      
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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swanbi
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I sent csl cca and account in dispute letters with regard to morgan stanley credit card.They sent the following reply " in your letter you state your account with our client is currently in dispute as they have failed to comply with your request under cca. We need to clarify the following: have you received any documentation from the client since your request was sent. have you paid the statute fee of £1. If you have received a copy of your terms a conditions this fulfills our clients obligations under cca. I can confirm that cca states that a copy contract can exclude certain features ie a signatory box".

I thought csl had to provide me with documentation I asked for.

Can anyone advise?

Thanks.

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it is possible to fulfil a s77 CCA request by providing a copy of the terms and conditions or a reproduced agreement, however they would need the original in court.

 

It sounds as if CSL don't know what they are talkign about or what has and hasn't been done on this account, what idiots, writing a letter like that which clearly demonstrates their ignorance

 

If you sent the £1 fee and have as yet received anything then the CCA request is still outstanding

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Tell them they have NO power to contact you.... they are a third party 'field agent force' and have no powers whatsoever. If anyone does turn up you can tell them to get lost, don't give them any information and don't pass their 'security'....

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If you're so inclined you might fancy reporting them to the OFT for breaching the Debt Collection Guidance by continuing collections activity on a debt which was in dispute. Their email address is [email protected].

 

The OFT don't get involved in individual disputes like FOS but as debt collectors have to be licensed they can take licensing action like with Aktiv Kapital.

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Hi Swanbi

 

I have had the same letters (well a serated post card) from power2collect threatening to send a fieid agent a week or two ago; last' night (the 9th) I had someone furiously buzzing my intercom, when I finally answer a 'voice' said 'hello it's Ola from Barclays; i told him in no uncertain terms to leave, not to return or ring my bell, if he did further action would be taken. I was absolutely furious.

 

I am just about to send them the letter advising them not to send anyone to my home address once I find out who owns the debt (not sure if my ovedraft with Barclays has been sold to CSL) interestingly enough when you try to contact power2collect the calls go through to CSl, so I would assume they are one and the same......

 

 

I would send the letter refusing permission for them to come to your address asap!!

Edited by bubbsie1
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I have received following letter from sally eames complaints officer at CSL. I write in ref to your recent e-mail. CSL ofers a door step collection service whereby field agents visit a property to discuss repayment of an outstanding amount. This is simply another option to our customers to assist them in repaying their debts. In relation to field visits in subsection 2.12 of OFT guidelines doorstep visits must give adequate notice of the time and date of visit. The armstrong v sheppard (1959) case you quoted is dependant on each individual circumstance and only such order to refuse access can come from a court and not from the individual. Accordingly your outstanding balance is due for repayment, Please forward your offer of repayment as soon as possible to prevent further action occuring on your account.

Does sally have her facts correct?

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That is the standard template response they give in their deluded understanding of the law, they are sadly mistaken and this method of collection is as old and out dated as the first mobile phone.

The individual has MORE rights than these companies put together, it's just a shame that we don't exercise our rights more often, hence the sub standard treatment we receive from dross like these.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi swanbi

 

pardon me for being a 'newbie' and not for one moment thinking I know better than the well seasoned veteran caggers on this forum;but common sense tells me if you still have an outstanding CCA request what on earth makes these bandits (am I allowed to use that term here) think you would discuss repayment terms with some stranger who turns up on your doorstep out of the blue.

 

As for the Armstrong v Shepperd the circumstances sound as if they are on all fours with yours, mine and all the other people who find themselves being plagued by doorstep callers from shifty DCA's.

 

Do you suppose for one moment CSL have actually read the case or are familar with the ruling.

 

Just asked a friend to email me a copy of the Armstrong/Sheppard case so I can read it myself; want to see exactly how the judgement is worded; whilst I know very little about civil law I do have a degree in pure law and have worked in criminal defence services for over 23 years,so for my own benefit (and others) will be interesting to see exactly what it says.

 

Will let you know.

Edited by bubbsie1
typo
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it is the homeowner/tenant/occupier who determines who may and may not attend their premises (with certain exceptions, ie postman, meter reader etc,) otherwise the whole premise of tresspass would never be enforceable.

 

Telling someone in writing that you do not want them on your property is good enough to stop them doing so, quoting Armstrong vs Sheppard gives them the basis for such a refusal, given that they have kindly acknowledged your letter they will have no excuse should you need to complain to the police

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Hi Swanbi

 

just had a read through the Armstrong & Sheppard case and while the facts/circumstances are vastly from ours (sewer pipes being laid underneath land belonging to a third party to convey effluent) the case still relates to licenses perse, i.e basically the granting of a permission.

 

So Miss Eames should realise a license may be granted by one party to another party as an element of an agreement between them; it is not unilateral.

 

As for her assertion that 'only such order to refuse access can come from a court and not from the individual' I think she has not understand the judgement in the Armstrong case and is referring to the 2nd part of Armstrongs case where he also asked for an injunction a seperate issue to the license argument.

 

Basically unless there is some positive source of authority they can point to (court order, police action, risk to life or limb, utilities etc) CSL or anyone else have no right to enter or set foot on your property without permission.

 

So Armstrong & Sheppard is still good authority for unwanted callers/trespassers visiting or being on your property without consent.

 

I would just stand firm, write to her and re-iterate what you have already told her; callers/agents from CSL or any of its associated companies are not welcome at your home address on this matter unless there is a prior agreement for them to attend and you have no intention of agreeing to that course of action.

 

Please bear in mind I am not an expert so any/all constructive criticism from other more experienced/knowledgable caggers is always welcome and if I have got anything wrong I am happy to stand corrected.

 

I know I felt quite threatened when my CSL caller arrived unexpectedly; but try not to worry too much, I'm sure with the help of CAG you'll be able to work things out.

 

I have no idea what I would have done without this forum, its turned out to be a real godsend.

 

Making a donation (will have to be a tiny one given my financial circumstances) to help them keep up the good work.

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Hi swanbi

 

I have the same letter; it doesn't much matter in practice, you have warned them and they probably won't visit. If anyone does tell them politely to Foxtrot Oscar.

 

Yes you can call them bandits here because DCAs are bandits.

 

I am still in negotiation with same who have now agreed to accept £1 pm for 6 moths -am thinking about this.

 

x

 

v

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Hi Victoria

 

I offered Barclays £5.00 per month on the overdraft which is just over £5000; they refused and closed my account and say they have 'transferred' my bank account to CSl and will no longer communicate with me. I sent the SARs letter yesterday, so no doubt I will have a wait before they reply.

 

is there any point in my offering CSL the same amount Barclays refused?

 

 

Also not clear on whether all the charges on my bank account, which are charges for using the overdraft, unauthorised overdraft and personal reserve and extortionate interest are ones I could try to reclaim. How would I access if they were reasonable or not. I am reasonably certain once all the charges are calculated they will make up the bulk of the money I owe.

 

Any advice would be appreciated.

Edited by bubbsie1
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