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    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
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At the end of your tether? - an alternative debt management strategy


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A very good post DD but it raises a question in regard to I&E's

 

When a debtor is on benefits AND DLA, creditors and DCA's use the DLA as income where the Government say that money is for helping with day to day living.

 

When filling in forms, I think it's right not to include any disability benefits. Anyone disagree?

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When filling in forms, I think it's right not to include any disability benefits. Anyone disagree?

 

No.

 

The OFFICIAL line is that DLA is not regarded as income. It is an allowance that assists those that are unwell with the additional costs that they incur.

 

This means you do not have to include it within your I&E form. As an alternative you can list it within income and then remove it within your outgoings - so that it balances out. There isn't a right or wrong way of doing it. You are supposed to let your creditors know you receive it but it's used for your disability.

 

This is the same approach the court system takes.

 

Hope this answers your question sir :)

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Thankyou kind sir. Does anyone care to tell DCA's that :!:

 

I tried and they (lowells) said something different

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You should complain about their actions. It's a massive social policy issue. The FOS are likely to be worth a complaint in this sort of situation.

 

I think it's a little late now as it was almost 2 years ago.

 

This is a quote from Lowells

 

"Your comments concerning your personal income are duly noted and I would advise you that for the purpose of establishing a payment arrangement, all of your personal income can be considered and it is acceptable for you to provide documentary evidence of your income and expenditure."

 

 

Sorry for the minor hijacking

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the answers given are correct and personally i would not even include it in the I & E

 

in the UNLIKELY event that it was queeried/found by the creditor- one can always refer to govt guidelines that it need not be included to overcome any suggestion that you were trying to conceal the fact

 

truth is that the creditors will NOT go into so much detail

 

if you stick to the CCCS/Payplan forumla's- which are ones accepted by the courts- you wont go far wrong

 

indeed- if it could be shown that one was using DLA to pay for anything (like debts) other than the purpose for which it is intended- one could argue that it could be withdrawn/reeduced

 

so keeping it for the purpose it is intended is fine

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Interesting about the benefits question. I would say there is a case for saying that ANY benefit is not 'income' as such and has a documented purpose. For example, as far as CCCS are concerned (a year ago admittedly), child benefit was to be declared as income but it doesn't seem a particular wild leap of faith to argue that it is to help provide for children in the family and therefore not actually income.

 

May I also pose another question/thought...

 

All my creditors have at some point sent me their own version of an I&E form, some are ludicrously complex. RBS for example had one that was 4 pages long and delved into every detail even differentiating between kitchen cleaners and bathroom cleaners. Is it prudent that we stick to a single form, perhaps that provided by nationaldebtline for example which seems pretty reasonable or should we indeed send back each creditors own form?

 

EDIT: just saw this...

if you stick to the CCCS/Payplan forumla's- which are ones accepted by the courts- you wont go far wrong

:oops:

Edited by chattanooga
forgot how to read :)
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I would say there is a case for saying that ANY benefit is not 'income' as such and has a documented purpose. For example, as far as CCCS are concerned (a year ago admittedly), child benefit was to be declared as income but it doesn't seem a particular wild leap of faith to argue that it is to help provide for children in the family and therefore not actually income.

 

it's regarded as income as that is the sole reason is paid to people. It's there to help contribute towards the extra costs that having children may incur.

 

May I also pose another question/thought...

 

All my creditors have at some point sent me their own version of an I&E form, some are ludicrously complex. RBS for example had one that was 4 pages long and delved into every detail even differentiating between kitchen cleaners and bathroom cleaners. Is it prudent that we stick to a single form, perhaps that provided by nationaldebtline for example which seems pretty reasonable or should we indeed send back each creditors own form?

 

 

Use the NDL form for sure. It's been agreed by every major creditor as being acceptable (RBS included!)

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Many of you will know I'm a strong advocate of sensible voluntary use of IE sheets, contrary to the majority opinion on this site. I am in receipt of DLA and put it down as income and then exactly the same figure as Health Costs in Expenditure. I've never once had a query over it - good luck, or a sign of things changing for the better?

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I'm not sure about the majority, it seems pretty 50/50 to me.

 

For me, sending creditors an I&E form is very much dependent on the individual's circumstances, using myself as an example, it would have been pointless sending I&E forms a few months ago because my income was fluctuating so much, it was impossible to commit to any particular amount and I told them exactly that. Now my income has stabilised I'm going to be sending in the forms and making offers I can reasonably keep.

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There's certainly been a healthy shift in recent months (I've not long been a member ) towards supplying them voluntarily, but as you quite rightly pointed out when warranted by the circumstances. I think I phrased it as something like sensible use of volunteering IE sheets. Sometimes it's helpful, sometimes it isn't. Equally I have on my computer 5 different IE sheets varying in detail. I'm also selective over which I send to whom depending on what outcome I want.

 

The ones I would rarely fill in are the ones they want you to!

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a truly stunning thread

 

hats off and tipped - dd

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I think I phrased it as something like sensible use of volunteering IE sheets.

 

You did, and I see exactly what you mean now.

 

One crowd I definitely wouldn't send an I&E form to is some insidious DCA using underhand and borderline legal tactics to chase a debt in which there is doubt they even have the right to pursue. ***cough*** moorcroft ***cough***

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Many of you will know I'm a strong advocate of sensible voluntary use of IE sheets, contrary to the majority opinion on this site. I am in receipt of DLA and put it down as income and then exactly the same figure as Health Costs in Expenditure. I've never once had a query over it - good luck, or a sign of things changing for the better?

 

It has always been the case that DLA is not regarded as income for as long as I remember my good man. Any creditor that argues any different are ill-informed.

 

Pleased to learn it's not being challenged my good man. Certainly an excellent sign :)

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What a fascinating thread, well done DD.

 

I do think that informing the sharks etc that you are only able to pay back tokens if they win is an excellent deterrent, meaning that even if they win in court they get back very little in return for all their filthy efforts to harass one into compliance.

 

About 18 to 24 months ago, following terrible advice from CAB, I was naively paying all mine quid tokens per month and worrying myself to death in the process.

 

I decided to sort things out for myself. I found CAG and before long inappropriate CCA attempts ensured that the token payments had been halted.

 

I then discovered that as well as the alleged agreements possessing basis flaws that 99% of them have PPI misselling issues.

 

Now some of this PPI has been returned yet the accounts are still in dispute over the figures.

 

I have therefore presented official complaints to FLA, FSA, FOS, OFT, ICO etc and it is a full time job keeping up with all the paperwork. I have 16 complaints alone with one bank in respect of.

 

Breaches of Consumer Credit Act 1974

Multiple mis selling of Payment Protection Insurance Policies

Breaches of Office of Fair Trading Debt Collection Guidelines

Harassment by 3rd Party Agencies instructed by HBOS

Breaches of Data Protection Act 1998

 

I almost feel sorry for them yet they have brought in on via their own appalling actions.

 

And like I say – they stand to win back a quid per month as that is all I can afford out of the monthly dues.

 

However, my ambition is to expose them and the way they have profited via hidden commission on their dirty little PPI agenda in this most unfair relationship.

 

If I had a quid for all the times I had been threatened with legal action, home visits etc I would be doing quite nicely. On occasion I have hit them with counter action and most have paid up rather than press me further. I always let them know that I welcome the opportunity to place my dispute before a court – however, time and time again they just play pass the buck and give the file to a new shark.

 

My question then would be:

 

Do readers think that the creditors will still be aware of the fact that I previously paid them such small tokens (2 years ago) and if so how much bearing will this have had of their activities over this period?

 

Oh Yes, I am in a rented home too.

 

I only ask as I have NOT reminded them of this fact for a while.

 

Perhaps I should in view of the above?

 

Best wishes to all

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In answer to your first question - if they look at your repayment history, yes.

 

In terms of telling them you live in rented accommodation, I would not tell them. If they think you live in a house and want to try and get a charging order, let them waste your time. It is not your job to be helpful to them.

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In answer to your first question - if they look at your repayment history, yes.

 

In terms of telling them you live in rented accommodation, I would not tell them. If they think you live in a house and want to try and get a charging order, let them waste your time. It is not your job to be helpful to them.

 

they wont apply for a charging order-= they always check the address with the Land Registry first

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Excellent thread and advice DD

 

I have one debt I am being chased for which technically doesn't exist I am being chased because Lloyds doesn't talk to itself. Those DCAs I am ignoring they can waste as much money as they like on letters etc they won't get anything

 

I have another overdraft where I have not heard anything from a DCA for months and 50% is made up of charges I am happy to pay the 50% I actually spent and will now contact them offering a token payment until I find work but also making a case for having the charges element removed

 

Thats about it really apart from one months sky bill and one credit card has gone away for the time being. The credit card I fully intend to challenge the balance if it comes back as it had PPI which they were never going to pay out on (student at the time) and they massively hiked the interest rate (nearly trebled it) If it never returns I don't feel guilty about that one.

 

The thing banks seem to miss is initially most of us intend to pay back what we owe. What makes us so militant is when the **** hits the fan and all the 'we will treat you sympathetically and reasonably' promises turn out to be crap and they engage in underhand, dishonest and bullying tactics it means many of us think sod you then... I am trying my best with what I have and you want me to starve. If they behaved better I suspect they would be getting alot more money on outstanding debts without resorting to DCA gutter crawlers

If you can keep you head when all of those around you are losing theirs try parking your helicopter somewhere else

 

 

The PPI Saga

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Hi RV

 

Like the Diamond CEO of Barclays, I think we should stop apologising.

 

Interestingly, he was flummoxed when asked, "Do you think bankers will go to heaven?".

 

http://uk.reuters.com/article/idUKTRE70A1TG20110111?pageNumber=2

 

love

 

vic

Edited by victoria_siempre
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I have no sympathy with the banks I'm afraid. When I was on a 55K salary they couldn't do enough for me. I then fell seriously ill and had to take early retirement aged just 40. Obviously it took a while to shed commitments hence my debts. The thing is, the banks were brilliant when I had money. As soon as I needed help and to be "cut a bit of slack" they were unbending.

 

Since then, I've seen them for what they are, and more importantly I know exactly how they view us as customers.

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Tingy, i think that is what hurts at the beginning. I (we) genuinely believed that because we have always been good with our accounts then should we hit a sticky patch they would try to help us a bit. Sadly its the reverse and we are viewed with utter contempt. My eyes have been well and truly opened as to how the whole stinking financial system is working.

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