Jump to content


  • Tweets

  • Posts

    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Please Help!! :( Company threaten legal action for me selling their brand on eBay


sam_a86
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4596 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Guest Cartaphilus

I hope I have not been too inquisitive but as I said to you earlier ... it's easier to give as much information as possible from the start so I jogged you along a little with my questions because of it being a legal matter which needed to be tended to very quickly on the face of it. I hope you can sort this all out.

ike Elsa said, and maybe attaching a mini sales recored (not including customers names , addresses etc), just how much i bought the item for, how much it sold,

Yes, that letter is very good and says what you need to tell them. You now have some very good tools with which to do so.

 

Edited - now I realized why the screen was all scrunched down the middle, I couldn't see the edit buttons ... I can now edit things. :D

Link to post
Share on other sites

  • Replies 82
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Good luck with it Sam. You will come back and let us know how you get on won't you?

 

kind regards,

 

Elsa x

 

Yes, this is the plan, I will construct a letter to them today, send it off tomorrow, and await a reply, i will update you guys with any new information I receive, thanks for your help everyone who posted, its been much appreciated.

 

Sam

Link to post
Share on other sites

Guest Cartaphilus

Hmm, polo tops back in fashion? :D Think I also found the source of your present problem as well ... And where this all originated, as I said it's in the public domain ... and you have used an Ebay ID on here. So I went to check on a few things. Someone left feedback openly stating it, in fact.

 

Anyway, do let us know how all this goes because I am very fascinated in how all this turns out.

Edited by Cartaphilus
Link to post
Share on other sites

Hmm, polo tops back in fashion? :D Think I also found the source of your present problem as well ... And where this all originated, as I said it's in the public domain ... and you have used an Ebay ID on here. So I went to check on a few things. Someone left feedback openly stating it, in fact.

 

Anyway, do let us know how all this goes because I am very fascinated in how all this turns out.

 

My ebay id is not the same one as here,

 

maybe just a coincidence someone has the same one i guess? lol

Link to post
Share on other sites

Guest Cartaphilus

Maybe. It's Ebay Myworld. I actually came across it randomly, being as I use Ebay myself. But it did turn up the problem you are having now and how/why something was reported.

 

Hope you get all this sorted out. Bye for now.

Edited by Cartaphilus
Link to post
Share on other sites

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

Yes I was thinking that.

I will see if I can contact him/her and see how it panned out.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

Ok have emailed the OP to ask.

Though its last year since they was here-hopefully they will reply.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

just google ebay and vero..........

 

You will find hundreds of these letters are sent.

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites

Common sense tells me selling branded items without a licence from the company to do so is in breach of trading standards etc, and I suspect ignorance of whether they are counterfeit or not would not be an acceptable defence.
Is there no doctrine of first sale? If I buy an item, it's mine to do with as I please.
Link to post
Share on other sites

Guest Cartaphilus

Cor blimey ... So it does. I was going to say I didn't believe you ... until I did some research of my own. ;)

 

Or maybe they just have an office in that same building, maybe? So I now wonder how it is they are taking a case to the high court, London if there is anything wrong'. I do take what you say, albeit now with earplugs in and wondering if I need a translator of some kind but ... Well, the OP never got back to us with any updates, so let's wait and see what gets reported next.

Link to post
Share on other sites

Is there no doctrine of first sale? If I buy an item, it's mine to do with as I please.

 

:???:

 

When an item is purchased legitimately it's yours to do as you please but there is no right to purchase counterfeit or stolen goods and the United Kingdom lets the buyers off lightly.

 

The purchase of counterfeit goods in France is liable to a maximum fine of 300,000 Euro, or three years in jail

 

:jaw:

Link to post
Share on other sites

Guest Cartaphilus
When an item is purchased legitimately it's yours to do as you please but there is no right to purchase counterfeit or stolen goods and the United Kingdom lets the buyers off lightly.

 

Precisely. Not much more to be said.

Link to post
Share on other sites

  • 4 weeks later...
  • 3 weeks later...

Hi guys just noticed this thread so thought i would reply with my info on this.

 

I have recieved this letter plus many others off this company stating the same thing, i sold 4 polo shirts on ebay months back to which these people claim there fake... i for one had no idea of these and when i first got the letter freaked out. i tried the approach of explaining myself etc but they didnt want to know. So i have since taken legal advice to be told be a solicitor that its a bogus letter but double check with trading standards. Trading standards told me its sounds like a fake and if i was selling fake goods i would have the police and trading standards knocking on my door not solicitors sending letters...

 

The last three letters off this so called company all have said its my last time to sign and send the money before they take it further and to be honest they are looking desperate now. I read this thread and spoke to many people and have come to terms with the fact this is a fake and should be ingnored. Saying that if someone wants to take me to court for 4 polo shirts they can and i would probably be fined no more than the £500. Trading standards told me that they would be crazy to take someone to court because it will still cost them even if they was to win.

 

Hope this helps

Link to post
Share on other sites

  • 1 month later...

Hi, I have had a similar letter, and going into it blindly i paid up £250.00. Signed the letter, stating i believed the items to be genuine at the time of my buying them from a supplier. agreed that i wouldnt sell that brand of items again on ebay. shamefully now that i read this form i feel apolled and robbed out of my own packets for believing that it was going to end up in court if i didnt do anything.. So far no more replys from this palm soc firm..

Link to post
Share on other sites

  • 2 weeks later...
Hmmm I see. Real conundrum.

In any event I wouldn't do or sign anything without verifying their validity with the brand company.

 

Maybe a letter stating something on the lines of:

 

Dear Sirs,

I was shocked to receive your letter as I never have and never would knowingly sell counterfeit goods on Ebay or elsewhere and without making further enquires cannot acknowledge that I have done so.

Items I have sold recently were a one off purchase from a warehouse who sold them as authentic goods, which I had no reason to disbelieve. I have retained the invoice (delete if incorrect).

The sales were a one off attempt to raise funds to pay essential bills, as I am a student on a very low income.

In view of your letter I have not and will not offer any more of these items for sale as requested.

While I am not aware of having done anything wrong, I am nonetheless anxious to be co-operative. Obviously I am not in a financial position to make any payments and in any event I feel that I would need to seek further verification of your claim by contacting (the original company) and take legal advice before signing any documents.

 

As I believed the items to be authentic, if they were proved to be otherwise I hope in the circumstances you will overlook this as a genuine error and will advise me within 7 days that this is the case.

Alternatively I request that you confirm that you are willing to give me 28 days from receipt of this letter to allow me time to make enquiries with the wholesalers, (original company) and to consult a Solicitor.

If I receive no response from you within 28 days I will assume that the matter is closed.

yours faithfully etc

 

Just a thought, in order to cover all possibilities. If it's a [problem], they'll scarper, if it's not they might barter for the wholesalers ID in return for not demanding recompense.

What do others think?

 

Elsa x

 

Hi

 

I just received a very similar letter from a solictor, and have drafted a letter as follows:

 

Dear Sirs,

I was shocked to receive your letter as I never have and never would knowingly sell counterfeit goods on eBay or elsewhere and without making further enquires cannot acknowledge that I have done so.

Items I have sold recently were a one off purchase from a warehouse who I believe sold them as authentic goods, and I had no reason to believe otherwise.

The sales were a one off attempt to raise funds to pay essential bills, due to financial difficulties recently encountered by a low income.

In view of your letter I have not and will not offer any more of these items for sale as requested.

While I am not aware of having done anything wrong, I am nonetheless anxious to be co-operative.

Obviously I am not in a financial position to make any payments, and in any event I feel that I would need to seek further verification of your claim by contacting the XXX companies and seek legal advice before signing any documents.

 

As I believed the items to be authentic, if they were proved to be otherwise I hope in the circumstances you will overlook this as a genuine error, and will advise me within 7 days that this is the case.

Alternatively I request that you confirm that you are willing to allow me 28 days from receipt of this letter to allow me time to make further enquiries with the wholesalers, the XXX company and to consult a Solicitor.

If I receive no response from you within 28 days I will assume that the matter is closed. For your information I have enclosed details of the source of the questioned items, and the volumes purchased and sold.

Yours faithfully,

Would this be considered the best approach?

Link to post
Share on other sites

Assuming that the goods in question are counterfeit, if your defence is that you were deliberately misinformed, innocently persuaded to believe that the goods were genuine, your duty is to report the offence to an enforcement authority, to prosecute the original supplier.

 

With the supplier convicted of the offence of misleading, you'd be off the hook. In the mean time, for as long as nothing is done toward that end, you're conspiring.

 

It is not of itself a valid defence to say that that you believed a supplier, so were not aware. To successfully defend yourself the need is to show that everything possible was done to avoid the possibility that the goods were counterfeit, to demonstrate a due diligence, which is not so easy if the stuff was available at below the going rate for the genuine article.

 

8-)

Link to post
Share on other sites

Seems that all these letetrs are fake as TS and police would be involved first.

 

:roll:

 

Nonsense!

 

Except that the letters are legitimate and genuine the Police or Trading Standards would not only be involved by now, the sender of the letters would by now be convicted of the offence and the fact would then be announced for all to see.

 

Removed by Site Team

Link to post
Share on other sites

:roll:

 

Nonsense!

 

Except that the letters are legitimate and genuine the Police or Trading Standards would not only be involved by now, the sender of the letters would by now be convicted of the offence and the fact would then be announced for all to see.

 

Removed By Site Team

 

Whilst others just act morally right continuously without care or concern of personal circumstances. I have been sent a letter which is not even signed by a "person" just the company, and whilst it may be legitimate I question as to whether there actions are truly that.

 

I am here seeking advice on how to proceed, not how to escape. The letter I posted is an accurate description of events, and includes me sending 90% of the data for which they have requested, however it I am not in the financial position to pay anyone, let alone, what could potentially be a [problem]. I would expect that official documents from a Solicitor to at least be signed by a human being.

 

There is a stunning lack of accountability in the letter.

 

There is no level of wanting to escape on my part, more the point that I was genuinely desperate and naive at the time, and the quantities being spoken about are 20 items, not 20 crates. Whilst I realise that irrespective of quantities it's me who is in the wrong, despite not knowingly acting as accusations imply within the letter.

Link to post
Share on other sites

This, posted 42 days ago, was perfectly constructive:

 

:!:

 

On the assumption that the letters the "so called company" sends are bogus, I surmise that the police and trading standards knocked at their door, so what became of that?

 

The perpetration of a fake is a criminal offence so should be prosecuted, not ignored.

 

:mad2:

 

 

The constructive follow up would be to tell us what the result of the Police investigation was.

 

8)

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4596 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...