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    • Thanks FTMDave, I like the cut of your jib - I'll go with that and obtain proof of postage. Encouraging that NPE have never followed through and seem to blowing hot air, let's see where they go after this   Regards
    • Please see my comments in orange within your post.
    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.   House or Flat? Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. Lenders have a legal obligation to sell the property for the best price they can get. If they feel the offer is low they won't sell it, because it's likely the borrower will say the same. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Again, points as above. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) Why serve a delapidations notice? If it's in the terms of the lease to maintain the property to a good standard, then serve an S146 notice instead as it's a clear breach of the lease. I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. Enfranchisement isn't something that can be "voided", it's in the Leasehold Reform Act 1967 that leaseholders have the right to buy the freehold of the property. It's normal, whether it is a "normal" leaseholder or a repossession with a leasehold house, to claim this right of enfranchisement and sell the property with said rights attached and the purchase price of the freehold included in the final completion price. That's likely what the mortgage provider wished to do. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Redact and scan said evidence up for others to look at? Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. So this is dealt with then. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.  You wouldn't vary a lease through a lease extension. You'd need a Deed of Variation for that. This may be done at the same time but the lease has already been extended once and that's all they have a right to. The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved. The lease has already been extended once so they have no right to another extension. It seems pretty easy to just get the lawyer to say no and stick by those terms as the law is on your side there. Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. Again, order them to revert it as they didn't have permission to do the works, or else serve an S146 notice for breach of the lease. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi

 

I have many many payday loans - I don't know how I got accepted for so many.

For the last few months - I have merely been taking out new loans to pay the interest on existing loans.

I have reached the point where I need to sort them out and I am looking for some advice. I have posted a single post on another thread stating that Lending Stream managed to get £200 from my account despite there being no funds available. I have read elsewhere that regardless of closing the account or cancelling the card, these companies can still claim payment? Given my rather lengthy rant with my bank (LTSB) about "how could they pay if the funds were not available" - suspicions may be raised if I claim my card is lost or stolen.

 

Anyway - I have loans with Wonga, QQ, PD Express, Lending Stream, Cash Choice, Cash Genie, Money Shop, Tower and maybe a couple of others I have forgotten!! Oh yes, Pounds Til Payday (I have cancelled their DD)

 

It is not a pretty situation.

 

One of my main questions is:

 

If I merely state that I have been stupid in running up so much debt and am in no position to even repay the interest on a monthly basis, will this suffice?

 

I have not lost my job or suffered a drop in income; I have no "special" circumstance - basically I have run up far too much in PDL debt -

 

please advise.

 

Many thanks

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Hi there

 

First of all, don't panic - you're honestly not the only one in this situation - I've got 12 loans!

 

I was paying the interest off all of them every month, or settling then reloaning the same day and I have now finally reached the point where it's become ridiculous - 700 a month in interest is just madness.

 

My advice would be to first of all take control of the situation and cancel your DD's and debit card - make sure it's properly blocked by the bank though as a partial block will still allow them to push payments through. Once you've done this, you're in the driving seat.

 

The thing you've got to remember is that you did borrow the money so you do have to pay it back - so the problem will be with you for a while yet, but just more manageable. EMail all of the companies and tell them you've got financial difficulties and you'd like to make payment arrangments to clear the debt. Most of them will be ok and freeze the interest as long as you make reasonable payments to them.

 

It's horrible for the first few days with the texts, constant phone calls on the mobile and work lines but you've got to ride the storm, just put the phone down on them - always get everything in writing over email. Be realistic with your offers and most importantly DO NOT give them any of your bank details or card details - tell them the bank have taken back your debit card because you're so overdrawn or something and insist on paying by standing order. Remember, these people share your details with other lenders!

 

From my experience, QQ will threaten and threaten and then send the debt to Mackenzie Hall, who are dreadful to deal with so I would treat this one as a priority - MK Hall will hassle the hell out of you at work and at home. I've also heard terrible things about Cash Genie, but if you're upfront with them they might be ok? Tower Capital were actually really reasonable with me and have stuck to the arrangment and was easy to setup. Lending Stream will offer you a payment plan, although they are terrible at getting back to you and will hassle a bit on the phone, but that soon calms down. PTPD I believe will send the debt to Clarity DCA who are easier to deal with - I'm not too sure about the others, sorry!

 

You don't have to tell them anything, jst say you're in financial hardship due to unforeseen circumstances and stand your ground - please don't let these people bully you with their threats and harassment.

 

I've just had a total nightmare with Capital Finance One breaking a payment arrangement with me because I stupidly gave them my card details - they took £430 instead of £75 and won't give it back, so I am currently speaking to the News of the World about this and will push as hard as I can to get some national exposure about how these companies operate. Wish me luck!

 

Best of luck mate, I hope it all goes well - you'll feel much better when your wages go in on payday and stay there!

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A great reply above. It will be hard to start with but you have to draw a line and take control. I would suggest a new bank account is a must when you have so many loans- great for peace of mind as well. Most of these companies have computer systems to continually try and access your account.

 

Be firm with them and make small monthly offers providing they freeze all interest. No agreement means they get nothing.

 

If you keep the same bank account you will have to watch your account like a hawk.

 

Time to take control - good luck.

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A great reply above. It will be hard to start with but you have to draw a line and take control. I would suggest a new bank account is a must when you have so many loans- great for peace of mind as well. Most of these companies have computer systems to continually try and access your account.

 

Be firm with them and make small monthly offers providing they freeze all interest. No agreement means they get nothing.

 

If you keep the same bank account you will have to watch your account like a hawk.

 

Time to take control - good luck.

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Thank you for the replies.

I am almost at an agreement with Cash Genie (altho that is the smallest amt) - but even still they've chucked on £39 worth of charges (on a £150+£45 interest loan) - and have offered me 6 months@39 to repay.

 

However, I have had nightmares with Lendingstream - they are the company who "forced" through 4 separate payments on BH Monday - over £200 - even though I had no available funds in my account. They also sent me a "friend request" on Facebook!!!!! (I ignored that - maybe that's why they raided my bank account)

 

I have just defaulted on Wonga - they sent me quite a stroppy email.

 

The others are coming up for default!!

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One thing to remember when cancelling your debit card is to write a confirming letter to your bank clearly stating that all agreements entered into on that card have come to an end, that way if anyone tries to pull a fast one you have backup to get your money back via bank errors.

 

Halifax have a good online account where they don't do credit checks (but that is to say they don't get somebody else to do them on their behalf, they refused to answer that question when asked....) so that could be an alternative account to use, one thing to remember is they now state that all monies for direct debits need to be in the account THE DAY BEFORE they are due as they take the debits out at MIDNIGHT instead of 3pm, very sneaky really....

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thanks for the advice - I am very close to having a new bank account (co-op) - but I am still worried that various lenders will still push payments thru my old account - it would appear that cancelling your card, reporting it lost or stolen etc etc does NOT WORK - the bank have advised me that once a company has a continuous payment authority they can claim any amount of payment any time they want - and then it is up to me to prove that I did not "authorise" that payment - if the companies claim that I owe them money - then I will not be able to prove that.

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I have a Natwest Step Account with no Overdraft facility, I have cancelled my card, is it likely they will still try for payment, and will it be authorised by my bank. all the fund I have in that account is 0.01p ?

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When i reported my card stolen i said that someone had keyhacked my computer and they didnt get a penny as they put a full block on the card when you report it stolen. The advice from sillygirl is good, write or cll your bank and tell them all contracts have come to an end and you will hold them liable if they let monies go out. Though to be fair depending on which bank your with reporting it lost and stolen is enough but then keep an eye out for them trying to put direct debits on your account. This is where online banking comes in handy because you see what there upto and also you get to just zap em off

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Latest "disaster" is as follows:

 

I am still waiting for the final pieces before my new bank account is up and running - in the meantime I am having to make do with LTSB current account - if you read above, you will see that already 4 payments were taken from my debit card despite insufficient funds - however, in order to try to "protect" my money, I also have a savings a/c with LTSB - so when my wages went in - I transferred them to my savings account almost immediately - however, given that I owe LTSB arrears on a credit card - that is not a failsafe mechanism as they can still use the offsetting rule on that - anyway - yesterday I needed to take some cash out - as I needed to pay some rent by cash - I went to the cash machine - and used my mobile to t/fer some money from savings account (I cannot withdraw from that accout other than by t/f to current account - no card or anything) to my current account - I had checked my available balance on my current account already - and there were no payments "waiting in the wings" - anyway - £80 t/fer over - stick my card in the machine - and transaction not authorised - I put card in again to check available balance - and there was just over £80 available - so I tried again - same message - as I turned around - the bloke in the Q behind me said that the prev customer could not get any money either - so no cash in ATM - anyway - I drive to the nearest cashpoint - about 10 min drive - put my card in - available balance £10.07 - in that 10 mins 2 transactions (£20 and £50.07) had been taken from my account!! I phoned LTSB - they said there were a further 3 attempts to take money - for varying amts between £23 and £67 - they were rejected due to lack of funds - once again I got into an indepth discussion with the lady from LTSB - I explained I needed ALL TRANSACTIONS TO BE BLOCKED on my debit card - she said that that was NOT POSSIBLE - even if the account was closed - the companies could still take money from the card - and the debt would be mine (not the banks) - I pleaded with this woman to request a method to stop this "raiding of my account" whilst I was trying to reach agreements with them - her answer was pretty clear - there is no way.

 

She said if I had a dispute over a payment taken - I could raise a dispute with the bank's debit card dispute team - I indicated that that would/could be a lengthy process - and how could I prove that I did not owe these companies money? Esp. if there are "wrangles" over their exorbitant fees that they chuck on top of their 25-30% interest rates!

 

So I am still struggling

Problem with reaching agreements is that most of them just ignore your emails or letters - so whilst they are ignoring them - they can then raid your account -

 

Ok I know - I borrowed the money - I need to repay the money. But the debit card "guaranteed payment" seems to be weighted so heavily against the consumer!!!!

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