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    • Hello dx100uk, After months of waiting for a response I finally got a reply and I must say it was the worst 4 months of my life the - fear of the unknown. So, they wrote back and said I was in the wrong BUT on this occasion they  would not take action but keep me on file for the next 12 months. It. was the biggest relief of my life a massive weight lifted -  I would like to thank you and the team for all your support
    • I have contacted the sofa shop who are sending someone out tomorrow to inspect the furniture. I suspect if anything a replacement will be offered although I would prefer a refund. Few photos of the wear in the material, this is how it was delivered.  
    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
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Ebay seller refusing to refund after selling a faulty car bumper


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Hi this is my first post. last month i bought a car bumper on ebay. the seller said 48 hours shipping but shipped it 2 weeks later. i sent my car and the bumper for fitting to the bodyshop once i got the item. the mechanics called me the next day and told me that the bumper was faulty as it does not fit the car model even though the seller claims on his listing that all products are tested. so i notified the seller stating that the mechanics find the bumper to be faulty and what is the next step... he says i should go fix it my self that he's not responsible. this is someone who trades on ebay and not a private seller. i contacted consumer direct and they said that under sale of goods act 1979 if i find the product to be of not satisfactory quality and unfit for purpose i should be able get my money back and loss and damage as the body shop will charge me for storing my car till i find another bumper.

luckily 2 days later i was able to get another bumper and the car is now all done.

 

i went and opened a case with ebay resolution center, and i stated my facts and instead of posting the photos of the faulty item i gave the seller links to the item i posted on flicker thinking then ebay too can see the state of the item. the seller was a total bully was stating that he will get hold of my phone number one way or the other. i just told him payup and collect your faulty item or i'll see you in small claims court. (on ebay i only requested for the original item i paid for, i didn't ask him to pay for the damages or anything)

so the seller kept sending me msg's stating that i've got no case so i left him a negative feedback, then he agreed to pay me the money and pick up the item at his own expence if i remove the negative feedback.

so he sent me the refund offer through ebay and i accepted it and he sent me an option to revise the feedback and i did. after that he went back and refuse to pay again and said there's nothing i can do about it or will see my money. ebay doesn't seem to be bothered.

how do i make a claim through small claims court for the money and the extra charges and the mechanics have already agreed that incase of court action they'll be happy to come and testify to the quality of the bumper that was sold.

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It is not so clear what exactly it means, "so he sent me the refund offer through ebay", but the upshot would seem to be that the story describes a criminal offence and the evidence to prove it is available, so I'd be discussing this with the Police, or pursuing a private prosecution if the Police or Trading Standards let you down.

 

8)

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do you mean he offered a refund, you them closed the dipsute (wihhout the refund) and he backtracked?

Edited by IdaInFife
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I doubt the police would be interested. I'm not sure what criminal offence might have been committed, but am happy to be corrected.

 

Suing is fairly easy, basically filling in a form (which can be done online) and paying HMCS a few quid, but answer the above questions and we can advise more fully.

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  • 2 weeks later...

thank you all for the replies :) when i said a refund at the top what i meant was the refund agreement that can be sent through ebay resolution center.

and the sender has 3 days to make a refund through payapl. and i have in writing all these. as usual stupid ebay is only bothered about getting their seller fees. they said eventhough it's against their rules to commit feedback extortion there's nothing you can do about it. i don't even know why they even bothered to put that extortion is taken very seriously and will be dealt with according to ebay regulations if they turn around and tell me they don't know what to do about it...Sigh!!! guess i will think 10x before renewing ebay membership once it expires.

 

 

Any how i'm now in the process of sending off the documents to the local county court. i just have a few questions and would be great if you guys can help me out. when i'm filling the n1 form do i make blank copies and fill only mine and send to court or fill 1 form and take 3 photocopies?

and can i post the form or do i need to visit the court counter in person and submit and if i post it do i make the payment in a postal order or what?

and finally the evidence that i have does it need to be submitted to the county court too and since the seller has given me with a trading address and my claim is for a fix amount do i need to make the claim against the person and the trading address i paid on paypal or directly to the trading address, because i want to avoid the case being transferred to the defendants county court incase a court appearence is required.

 

thanks all. have a nice weekend. :D

Edited by wannafreeze
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Right. depending on your claim you might be able to do it online - google mcol. You can pay by card.

 

If you are doing it in person, go to the courts service website and download the pdf n1. You can't save it but you can paste in the text and then print as many as you want. Pay in person, post a cheque. Personally I'd deliver by hand. It is not unheard of for them to return posted versions, or not issue them because of some perceived problem. Often incorrectly. You need to ride them.

 

What is the evidence? you will almost certainly not need to send anything with the n1. That will come later after the allocation questionnaire.

 

You might not be able to avoid the case being transferred to the defendant's home court, unless they are a trader it is likely that this will happen automatically.

 

I'm not sure I quite get what you are asking with the trading name thing - can you clarify?

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by trading address what i meant was that on ebay i was only able to get the name and the address of the name of the company but not an individual's name. but on paypal when i made the payment it showed the name of a person.

so when making the claim do i put the company or the trading address or do i put the name of the person on paypal, since in most cases all these traders open an ebay account in their name but put their partners details as the payee on paypal...

and as you mentioned above to avoid the case being transffered to a different county.

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hi, i checked on the companies house and i was able to find a ltd compnay registered under the same name, but has a different address and a location. so i'm not 100% sure if it's the same company....

Edited by wannafreeze
typo
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