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    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
    • urm......exactly what you filed .....read it carefully... it puts them to strict proof to prove the debt is enforceable, so thus 'holds' their claim till they coughup or not and discontinue. you need to get readingthose threads i posted so you understand. then you'll know whats maybe next how to react or not and whats after that. 5-10 threads a day INHO. dont ever do anything without checking here 1st.
    • I've done a new version including LFI's suggestions.  I've also change the order to put your strongest arguments first.  Where possible the changes are in red.  The numbering is obviously knackered.  See what you think. Background  1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of November 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.  Unfair PCN  4.1  On XXXXX the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) the solicitors helpfully sent photos of 46 signs in their evidence all clearly showing a £60.00 parking charge notice (which will  be reduced if paid promptly).  There can be no room for doubt here - there are 46 signs produced in the Claimant's own evidence. 4.2  Yet the PCN affixed to the vehicle was for a £100.00 parking charge notice (reduced if paid promptly).  The reminder letters from the Claimant again all demanded £100. 4.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.   4.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim. No Locus Standi 2.1  I do not believe a contract exists with the landowner that gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-  (a) the owner or occupier of the land; or  (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44  For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.  2.2  The Defendant requested to see such a contract in the CPR request.  The contract produced was largely illegible and heavily redacted, and the fact that it contained no witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “No Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract. Illegal Conduct – No Contract Formed  3.1 At the time of writing, the Claimant has failed to provide proof of planning permission granted for signage etc under the Town and Country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.  3.4        I also do not believe the claimant possesses this document.  No Keeper Liability  5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.  5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.    5.3        The claimant did not mention the parking period instead only mentioned time 20:25 which is not sufficient to qualify as a parking period.   Protection of Freedoms Act 2012  The notice must -  (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; 22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim. 5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable. Interest 6.2  It is unreasonable for the Claimant to delay litigation for four years in order to add excessive interest. Double Recovery  7.1  The claim is littered with made-up charges. 7.2  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100. 7.3  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims. 29. Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practise continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.” 30. In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverable under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...'' 31. In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 2) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case. 7.7        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.  7.8        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).  In Conclusion  8.1        I invite the court to dismiss the claim. Statement of Truth I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. 
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Argos clearance on Ebay messed me up!


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Hi,

 

I bought from Argos clearance on Ebay, however, the postal address wasnt right and I realized this immediately after I clicked on confirm.

 

I tried frantically to get in touch with them, and I sent them a message immediately after I placed the order on Sunday. I then desperately tried ringing the seller number on Monday and the phone was never picked up or answered. It just kept ringing.

 

Today I found out it has been delivered to the wrong address despite my best efforts to contact them. I eventually managed to get through to them today on the phone and they simply were not interested and even accused me of being a liar.

 

In terms of options, I am prepared to open the dispute console, or even charge the money back from my card.

 

Please help.

Stephany.

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Hi Stephany

 

Welcome to CAG

 

Some of the guys will be along to advise.

 

Do you know the actual address it's gone to?, I know it's not ideal but it might be an idea to track it down? There are loads of tools on the internet to track the address. Unfortunately, Argos aren't the Customer Friendly company they use to be.

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Hello, it was my old company in another part of the country. I got an embarrassing email from them saying that they had a parcel for me. Ideally they would have refused the delivery. I wish that had done that. Also, I also asked the seller to CANCEL the order if this could not be ammended. The seller didnt check their messages and I feel they failed to provide me with the service that they had a duty to provide me as a buyer!

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Hi Steffany

 

Send an e-mail to Argos explaining whats happened?

Why you think think Argos should rectify the situation?

Tell them you want the item picked up form it's current location

and delivered to you.

 

Have a read of this, it gives you details of your rights:- http://www.consumerdirect.gov.uk/after_you_buy/making-complaint/template-letters/dsr_letter/

 

You can detail your rights in your e-mail to Argos,

 

Address it for the attention of Sara Weller, Chief Executive

 

[email protected]

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Clearance Bargains unfortunately is not dealt with by Argos customer services as it comes under its on entity within the company, DSR do allow for rejecting the goods and sending them back at your expense (though they do need to refund the delivery charge).

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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why is argos at fault?

The buyer entered the wrong address and argos have delivered the product to the address given at time of purchase.

You cant blame them for your own mistakes.

 

Troll. Reported.

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Troll. Reported.

 

Why is he a troll when all he's done is tell the truth?

I was thinking the same thing, am i a troll then?

 

Its up to the buyer (you) to provide the correct address at time of payment

Edited by callumsgran
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Just looking in. I'm afraid Steffany you have to fae up to the fact that it was your mistake. Unfortunate, but true. Of course, the people at the address where the goods were delivered have no right to keep them, so you should be able to get them or DSR to sort it out.

 

 

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Can we rename the title of this as its misleading should be "I made a mistake on Argos eBay order" the thread should be dealing with how best to get the goods back as the address have illegally obtained your goods. Might be worth having a word with the police as that address should have refused delivery as your name was no longer there. Good Luck OP!

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Atlantis is right. There are 2 possibilities:

 

1. the people at the delievery address kept the goods. They have no right to do so. Ask them for the goods (nicely) and, if they refuse, go to the police.

 

2. the people at the delivery address either refused to accept the goods or sent them back. Contact DSR for a new delivery (you will probably have to pay for it). You have paid for the goods so you are entitled to them.

 

 

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I know this is different from Ebay clearance but when I purchased an expensive item from Argos store last year and found it faulty. I went back to the store that I purchased it from and they were wonderful.

 

They arranged for the item to be returned and paid me £25.00 for employing a handy man for trying to put the item up for me.

 

The store returned my initial purchased plus cost of delivery, the store gave me a name of their customers services to write to for reimbursement of the £25.00 handyman fee. I really thought that I would not get from them but true to their word I got a cheque for £25.00 a couple of weeks later. Well done ARGOS. :eek:

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