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    • gives them a feeling of grandeur. dx  
    • yep they can be a bit like the TV licencing lot. for 4yrs ive been getting a series of about 8-10 diff letters that just go round a loop. currently upto 61
    • thread tidied. new thread for the court claim is here  
    • new thread created for this claimform please post here now for anything to do with it now . pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? lowell Solicitors : Overdales solicitors  How many defendant's  joint or self ? Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Do you recall how you entered into the agreement...On line /In branch/By post ? Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor? Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment? May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
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Job Seekers and lost documents


woodyuk
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Hi

 

I signed on in Feb 09 and provided all my documents including a P45. I knew I was due some tax back and expected a refund from the job centre.

 

I never got my refund and was told by the job centre I was not due one. I called the Tax office and they said I was due around £2k. I called the job centre back and it seems they never entered the P45 I provided them which was why they they said I was not due a refund. This was after my times being told by the job centre I did not understand how tax refunds works!

 

They then said they would check my master documents supplied, and would need to get from archives. I have been called today to be told that they cannot get the documents, due to health and safety they have been stored in an area that they are now longer allowed to access!

 

They have now said there is nothing I can do. The tax office wants a P45 from the job centre and a p60, I cannot provide the p45, until I sign off.

 

I told the job centre I would file a claim for all my documents within 40 days, but was told if my documents were stored in this special health and safety area they could not be provided under any circumstances!

 

Any ideas?

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Hi Woody, I recently helped someone on another thread with some advice:

http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/260788-help-applying-tax-rebate-2.html#post2959516

 

RE. Tax year 2009 -10. Get evidence to show HMRC what you were doing throughout the whole tax year. Provide the HMRC with the evidence (pay-slips or print-outs from your previous employer(s) showing your gross income and tax deducted) and get JCP to provide evidence that you were on JSA for the other periods (i.e. paid well below the P.A.Y.E. weekly tax threshold - £124.51 for a single person on tax code of 647).

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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I have been called today to be told that they cannot get the documents, due to health and safety they have been stored in an area that they are now longer allowed to access!

 

They have now said there is nothing I can do. The tax office wants a P45 from the job centre and a p60, I cannot provide the p45, until I sign off.

 

I told the job centre I would file a claim for all my documents within 40 days, but was told if my documents were stored in this special health and safety area they could not be provided under any circumstances!

 

Any ideas?

 

As unbelievable as this sounds it is correct.

 

These were emailed to me a couple of weeks ago.

 

Files not in pickable location - 24 May 2010

A Health and Safety issue has arisen temporarily affecting files located within the highest storage levels at Heywood. Files affected have been made unavailable for request for the time being. As soon as the issue is resolved they will be made available again. These files will appear in the search results table with the status "Not in pickable location"

 

There is currently a Health and Safety issue in Heywood and they are not picking any files from the top 2 shelves. Approximately 150,000 boxes (2 million cases) are stored on these shelves. If the file you require is in these boxes it will show as "not in pickable location" .

 

Just keep checking with your local jobcentre, these papers will become available again..... eventually!

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This is what you get with "out-sourcing". Capita plc. got £70m over 7 years to mess this job up.

http://www.capita.co.uk/media/Pages/Capita_to_provide_DWP_with_Records_Management_Service.aspx

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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All sorted in the end. However not by job centre, although a manager did call me back and said it was totally stupid problem with the health and safety thing and apologised for the screw up with not entering my P45.

 

I called tax office, they had past employment details, and just asked me the figure of p60 from job centre which i had been sent a copy of. Was told by HMRC that it was all computerised now so no need to send anything in, was told my refund total and said payment should be made by the end of June. Lets wait and see! :-)

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