moorcroft and BT..

[phoenix39]

hi, my partner received a letter the other day from moorcroft about an alleged debt. Apparently using a credit reference agency they have linked our current address to our old one. We don't have BT in our current house because they wanted £125 to connect and we didn't need a line that much!!

 

We're pretty convinved we don't owe them anything because we paid by DD each month. The only thing we can think is that there was some confusion about us being in a 12 new month contract when we transferred our line to the old place (and then we moved out there after month 6).

 

Do I ignore the letter and wait for them to go away after millions of red letters or do I contact them or BT and question this then put the matter into dispute.

 

Is this moorcroft just putting out the bait and waiting for me to bite??!

[pelham9]

Put the matter in dispute with BT. You cammot be expected to pay BT anything until you have an up to date account and have agreed their charges. One would expect that this is money 'owing' on your last address but how can you be sure until BT have billed you.

 

Once the account is in dispute Moorcroft can be ignored - totally.