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    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
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Help with high court enforcement officers


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First of all i had an account with a kitchen company and had a outstanding amount of £920.21.

 

I couldn't pay this, so I had a judgment made against me - the cost of the judgement was £169.79 with interest of £32.16. So I was told it all got moved up to the high court and a warrant of execution had been ordered.

 

While at work, a high court bailiff came round and as I wasn't home, handed my partner a letter saying 'warning notice visit by high court enforcement officer' and that he had come to take control of my goods and to discuss payment. On the second page there is a list of fees - the ones i've mentioned, and a cost for execution £ 101.75, Charges of enforcement officer £929.20 then total amount of levy £2153.11 and to contact the officer on his mobile.

 

I phoned a few times to no avail so left voice mail etc. 2 days later a letter came through the post saying notice of seizure and the officer had 'impounded my goods' and if they have to come back to remove goods, a further (minimum) £720.00 + vat would be added to my bill.

 

A few days later another letter arrived saying 'warning notice removal of goods' the letter stated that an officer had levied execution on my goods and the amount I owe from the date of the letter was £2626.43 bit of a jump from £2153.11... and again if they have to come round the £720.00 + vat would be added.

 

The officer hasn't been in my home so I can only guess he's saying he's levied the cars outside but I haven't signed anything or seen any paperwork which tells me what they have levied and when.

 

I phoned the company and asked what had been levied the women would only reply with "what do i need to know that for"!

 

So, would any levy now be invalid? can they take the car? can I now sell/hide it? I've spoken to the company and the bill is now £3330 something, no idea why? My understanding is.. if they levy something, then you have to at least be informed as to what has been levyed or have had to sign a walking possession?

 

Can anyone help me with what i should do or know the answers to my questions?

Edited by smithy78
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Hi there,

take a deep breath and edit your post, split it in to paragraph's that way it will be read much easier, people tend to skip over cramped postings.

 

Be patient, some one will be along to help/advise you but in the mean time edit it so more readable.

 

Best wishes..

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First of all i had an account with a kitchen company and had a outstanding amount of £920.21.

 

I couldn't pay this, so I had a judgment made against me - the cost of the judgement was £169.79 with interest of £32.16. So I was told it all got moved up to the high court and a warrant of execution had been ordered.

 

While at work, a high court bailiff came round and as I wasn't home, handed my partner a letter saying 'warning notice visit by high court enforcement officer' and that he had come to take control of my goods and to discuss payment. On the second page there is a list of fees - the ones i've mentioned, and a cost for execution £ 101.75, Charges of enforcement officer £929.20 then total amount of levy £2153.11 and to contact the officer on his mobile.

 

 

I phoned a few times to no avail so left voice mail etc. 2 days later a letter came through the post saying notice of seizure and the officer had 'impounded my goods' and if they have to come back to remove goods, a further (minimum) £720.00 + vat would be added to my bill.

 

A few days later another letter arrived saying 'warning notice removal of goods' the letter stated that an officer had levied execution on my goods and the amount I owe from the date of the letter was £2626.43 bit of a jump from £2153.11... and again if they have to come round the £720.00 + vat would be added.

 

The officer hasn't been in my home so I can only guess he's saying he's levied the cars outside but I haven't signed anything or seen any paperwork which tells me what they have levied and when.

 

I phoned the company and asked what had been levied the women would only reply with "what do i need to know that for"!

 

So, would any levy now be invalid? can they take the car? can I now sell/hide it? I've spoken to the company and the bill is now £3330 something, no idea why? My understanding is.. if they levy something, then you have to at least be informed as to what has been levyed or have had to sign a walking possession?

 

Can anyone help me with what i should do or know the answers to my questions?

 

Who is the enforcemet company?

I ask because they vary with the charges and if we know who you are dealing with more advice can be given.

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First of all i had an account with a kitchen company and had a outstanding amount of £920.21.

 

I couldn't pay this, so I had a judgment made against me - the cost of the judgement was £169.79 with interest of £32.16. So I was told it all got moved up to the high court and a warrant of execution had been ordered.

 

Was this Judgment by Default and if so did you get the original paperwork from the Court to allow you to Defend/Counterclaim/Payment Plan?

 

While at work, a high court bailiff came round and as I wasn't home, handed my partner a letter saying 'warning notice visit by high court enforcement officer' and that he had come to take control of my goods and to discuss payment. On the second page there is a list of fees - the ones i've mentioned, and a cost for execution £ 101.75, Charges of enforcement officer £929.20 then total amount of levy £2153.11 and to contact the officer on his mobile.

 

I phoned a few times to no avail so left voice mail etc. 2 days later a letter came through the post saying notice of seizure and the officer had 'impounded my goods' and if they have to come back to remove goods, a further (minimum) £720.00 + vat would be added to my bill.

 

A few days later another letter arrived saying 'warning notice removal of goods' the letter stated that an officer had levied execution on my goods and the amount I owe from the date of the letter was £2626.43 bit of a jump from £2153.11... and again if they have to come round the £720.00 + vat would be added.

 

The officer hasn't been in my home so I can only guess he's saying he's levied the cars outside but I haven't signed anything or seen any paperwork which tells me what they have levied and when.

 

If he has he should still have left you paperwork detailing this + most HCEO's would take the vehicle straightaway.

 

I phoned the company and asked what had been levied the women would only reply with "what do i need to know that for"!

 

So, would any levy now be invalid? can they take the car? can I now sell/hide it? I've spoken to the company and the bill is now £3330 something, no idea why? My understanding is.. if they levy something, then you have to at least be informed as to what has been levyed or have had to sign a walking possession?

 

I think at present someone is taking you for a ride.

 

Can anyone help me with what i should do or know the answers to my questions?

 

 

Sherforce usually load all the fees before the HCEO even leaves the Office. Most of these fees can be challenged as the majority will come under Miscellaneous. They use an all encompassing piece of paper to say they have seized all your goods - however they still have to go through the due process of levying on them, (otherwise how do they know what you have got). If you have any documentation from them hang on to it as you may need it at a later date.

 

The most important thing at present is the answer I posed about the original CCJ above.

 

PT

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Yes got the paper work from the county court when judgement was made, at the time things was looking good so didn't send the response form back as was going to pay it off, then got hit by a rogue customer who wouldn't pay and it through it all out the window! silly i know and ive learned quick from my mistakes, didn't know it had been moved up or been to the high court until the officer came round. the only paper work that was lefted when he came round was the warning notice and that he had come to take legal control of my goods.

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I assume from what you say this is a business debt as opposed to personal. What form does you business take - Ltd hopefully? Do you trade from separate premises or from home?

 

It is very important to find what stage you gave up at before you got the CCJ. Is it possible you could explain the procedure before the CCJ was adjudged against you?

 

Unfortunately you never get any prior warning about the High Court until the HCEO turns up at the door.

 

PT

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Im a property maintenance company (sole trader) don't have premises as such.

 

The HCEO has to gain peaceful entry to your home - same as a Bailiff. However if you have detached buildings eg garage or shed then he is entitled to force entry to these if he believes there are goods inside that may help satisfy the debt.

 

As it would appear that no levy has been made I would move any motor vehicles well away from your property - not just round the corner. Unlike a Bailiff he can and will add extra charges each time he calls so it is in your best interests to come up with some method of payment. You can offer a payment plan but he has to check with the Creditor whether it is acceptable.

 

You should ask for a breakdown of the fees you have been charged so far so we can have a look to see where any mistakes may have been made. Too late now of course but possibly don't post too much detail as certain company's do monitor what is being said here.

 

I'll be back in the morning to catch up.

 

PT

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wish you would of told me that earlier, next your be telling your the bailiff that come to my house.... Have made a £200 token payment and sending an offer of payment. will get that breakdown list of fees. Thanks very much for your help and advice PT.

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Lol, PT is one of the good guys. But it is a reminder to those wishing to post with problems. Not all of those 'guests' viewing threads are going to be people with problems like ours. Some of them will be the cause of them. So don't use your real name as your username. [i do, but with my eyes wide open]. If you have, don't fill in the location field on your profile [or go and delete it now]. Don't divulge any personal information or information that will identify you or where you are. In other words, all that advice you give your kids to be safe online, follow it! :)

Good luck smithy78. HCEOs appear to be strange beasties indeed but you're getting good advice.

Take care.

Rae.

Edited by RaeUK
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If SF agree an arrangement make sure you stick to it or they will revisit and you will incur the further charges detailed.

 

Unfortunately, it sounds like you've burried your head in the sand and this will often be the result.

Edited by High Court Enforcer
typo etc
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Guest DebtWeary

Smithy78, request a Subject Access Request from Sherforce, there is a template of how it should be worded on this site. This will get you more detailed information of the fees charging and on the sequence of events, as they will include an Activity Report. You will need this in addition to a detailed statement of fees. You will then be in a better position to go through the charges and challenge them. You are entitled to an Inventory of any goods levied upon and a copy of any Walking Possession Agreement, whatever the idiots on their helpdesk say.

 

You are by no means alone in being stung by outrageous charges from these crooks.

 

DW

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Hi Smithy78, I had same problem as you last year although different company. I paid original creditor direct as bailiff will just take his charges out and then send balance to creditor. I paid off creditor challenged the fees made by the bailiff using advice received on here, strangely the charges dissapeared, never heard from them again.

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Hi Smithy78, I had same problem as you last year although different company. I paid original creditor direct as bailiff will just take his charges out and then send balance to creditor.

 

Just be aware that the HCEO can enforce for their fees even if the original debt is paid to the creditor. The creditor will have signed SF's T&C's requiring that any payment recieved will be passed to them also.

 

The writ of fi fa clearly states that SF are to collect the judgment debt AND their fees from the defendant.

Edited by High Court Enforcer
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Hi Smithy78, I had same problem as you last year although different company. I paid original creditor direct as bailiff will just take his charges out and then send balance to creditor. I paid off creditor challenged the fees made by the bailiff using advice received on here, strangely the charges dissapeared, never heard from them again.

 

I would strongly suggest this wasn't for an HCEO attending.

 

PT

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Guest DebtWeary
Just be aware that the HCEO can enforce for their fees even if the original debt is paid to the creditor. The creditor will have signed SF's T&C's requiring that any payment recieved will be passed to them also.

 

I have it from SF themselves that they do not have Terms and Conditions and I have direct proof from them that when the debtor pays the creditor direct, they have no clear process for dealing with it.

 

The writ of fi fa clearly states that SF are to collect the judgment debt AND their fees from the defendant.

 

The exact wording is "Fees and Charges to which you are entitled (where appropriate)". There is nothing in the Writ itself or the HCEO Regs stating that the debtor is ALWAYS responsible for paying fees. In fact, the HCEO Association and several other HCEO companies state that debtor fees have to be adjusted when payment is made direct. It's only SF who want to have their cake and eat it too.

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I would strongly suggest this wasn't for an HCEO attending.

 

PT

 

Oh yes it was, High Court Enforcement Ltd. Attempted to pile on a load fees, tried to turn a debt of £1,800 into nearly £4k in a matter of 7 days.

 

I paid the original creditor off in full including judgment costs, which I accepted, sent a letter to High Court EnforcementLtd requesting they justify their fees, all went very quiet.

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Rubbish eh?

 

I asked to see what had been agreed between SF and the creditor in my case as regards fees and was told "there are no specific terms and conditions specific to this matter". Trying to get straight answers from them to particular questions is like getting blood out of a stone.

 

You are just towing the party line.

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