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    • I see they're trying to round up asylum seekers and lock them up for about three months so they can be put on planes to Rwanda. I'm a bit surprised that this is legal.  
    • thought for the day "Prime ministers need a big strategy that tells you where you’re going, you need a bunch of tactics that get you there, and you need the ability to take everybody else with you."   Now I know you are all thinking 'why is the  UKs destination Rwanda ???
    • Asset Link filed for a default CCJ against me, in relation to an old Barclaycard debt which I apparently signed an agreement for back in 2000.   I did not own a Barclaycard in 2000 so I know this is not true.  The CCJ notice was sent to an old address so I did not receive it.  Years later when I found out about the CCJ when I applied for credit, I put an application in to have the CCJ set aside.   As part of the set aside case, I was asked by the judge to provide a draft defence, should the CCJ be set aside.   The defence I provided was that I did not admit to the debt as I had not been provided with any evidence of an original loan agreement.   I won the case and the CCJ was set aside.   Link then filed to court again to make me pay the debt.   We both filed directions questionnaires and the judge allocated the claim to the small claims track.   As part of the directions, additional directions given were as follows ' Additional Directions in a claim for an Assigned Debt - Because the claim is in respect of an assigned debt the Court makes the following directions for the management of claim.  The claim shall be automatically struck out at 4pm on 3 April 2024 unless, before that time, the Claimant delivers to the Court and to the Defendant the following documents'  It then listed various documents such as an original agreement, deed of assignment, notice of default, statement of account setting out how the alleged debt accrued under that agreement etc.     The Claimant failed to provide these documents within the deadline provided and instead I received a copy of a bundle of documents provided by them in preparation for the court date, this was received weeks after the deadline.    I have called the Court to ask if it has been automatically struck out and they advised that it is not automatic and that I should still send my witness statement by the deadline provided, which is Wednesday.  This does not give me much time to prepare my witness statement.   I have never done anything like this before and I am unclear what my witness statement should include.  My thoughts were that I should keep it simple and stick to the facts, like the fact thy have not provided evidence of the original agreement, or the deed of assignment of the debt.   They have provided a copy of a default notice from Baclaycard dated 2015, this states a figure of £550 but the debt they say I owe is £10k.   I am not sure what makes a valid default notice?   I have previously requested proof of the debt from Barclaycard directly and have evidence of emails between us where they have been unable to provide me with the agreement or any documents at all relating to the debt.   Should I include these as an appendix?  Are there any other documents I should include in my bundle?    I have also tried to mediate with the claimants, to save the court costs and time, on a without prejudice basis, but the claimants solicitors refused to mediate.   Should i state this in my witness statement too to show the judge that I have been reasonable and they haven't? Many thanks   Louise
    • Right that's exactly why so many drivers got caught, it had been that way for many years then suddenly changes with no warning
    • The hearing is 25th June, I have downloaded items to different organisations previously but they do it a simple way and I just cross out private things with a felt tip and sent to an email address.  I have looked at the instructions for CAG it seems extremely complicated especially this about having to use a system MSPAINT.EXE that removes your personal information. I am hoping one of my Grandchildren understands things to give me help, I have shown one of my daughters she said she does not understand the instructions. I have a PC and I mainly use a lap top, as previously advised I only understand the straightforward things, sending an email and using my scanner to send a document that I save in a file or send it to an email. I will try and find someone to help me, thanks for your help you have given me so far appreciate it        
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mobile Phone providers/Landline providers Contact details.


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Registered office (for S.A.R) and service of legal documents

 

 

Virgin Media Ltd

160 Great Portland Street

London

W1W 5QA

 

 

Legal department

 

Virgin Media Legal Affairs

Bartley Wood Business Park

Hook

Hampshire

RG27

 

 

 

 

 

Neil Berkett

neil.berkett@virginmedia. co.uk

Acting Chief Executive Officer

Tel: 01256 754554. Fax; 01256 754501

 

PA: Fiona Stuart

E-mail: fiona.stuart@virginmedia. co.uk

Tel: 01256 753734

 

 

Please lets remember the CEOs office is a busy one and we want to have the benefits of contacting them-so I suggest using these contacts only to seek a final response or to advise of litigation.

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 1 month later...
  • 2 weeks later...

Just a note the office in Basingstoke also houses their complaints department , I know because I used it and got the only sensible person in VM after 4 months of nonsense. Their phone number is 01256 7520000 go give hell people.

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  • 9 months later...

These are Exec level contact emails-so please use them only at advanced stages of dispute resolution.

 

 

 

[email protected] (CEOs Assistant)

 

[email protected]

 

Thanks to Callumsgran for these.

 

 

For BT Written complaints;

 

Customer Service Director

BT plc

Correspondence Centre

Durham

DH98 1BT.

 

 

For service of documents for legal action;

 

 

BT LIMITED

81 NEWGATE STREET

LONDON

EC1A 7A

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

We have today received the following contact information from Orange:

 

If a customer needs to contact Orange there are various different methods they can use to do this, the contact us section of the Orange Website is one example:

 

Help and technical support

 

Pay Monthly Customer Service for mobile phone customers is 07973 100150 (150 from the phone).

 

Pay As You Go Customer Services is 07973 100451 (451 from the phone).

 

Broadband Customer Services can be contacted on 0844 873 8586.

 

If a customer wishes to contact a specific Orange Store they can find contact details at: The Orange shop - find your nearest Orange mobile phone shop.

 

If a user of your forum requires personal data from Orange they can request a Subject Access Request form via the Orange Website at this address:

 

http://www.orange.co.uk/communicate/13409.htm

 

The form and covering letter that is sent out explains the types of personal data we hold and how a customer can go about requesting it, all they need to do is return the completed form to Orange and the relevant person within the Orange Group (not necessarily me depending on the data requested) will contact them to arrange to disclose the requested data if it is held.

 

Hopefully the above information will be of assistance to users of your forum.

 

 

 

 

 

 

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  • 6 months later...

If you find any of the details are outdated or require amending,please report to site team.

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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3 Customer Services

Hutchison 3G UK Ltd

PO Box 333

123 St Vincent Street

GLASGOW G2 9AG

 

Data Protection and Privacy Officer,

Hutchison 3G UK Limited,

Star House,

20 Grenfell Road,

Maidenhead,

Berks SL6 1EH

 

Email

 

Data Protection Officer :-

 

[email protected]

 

Chief Finance Officer :-

 

[email protected]

 

[email protected] .uk

 

 

 

Virgin;

Registered office (for S.A.R) and service of legal documents

 

 

Virgin Media Ltd

160 Great Portland Street

London

W1W 5QA

 

 

Legal department

 

Virgin Media Legal Affairs

Bartley Wood Business Park

Hook

Hampshire

RG27

 

 

 

 

 

Neil Berkett

neil.berkett@virginmedia. co.uk

Acting Chief Executive Officer

Tel: 01256 754554. Fax; 01256 754501

 

PA: Fiona Stuart

E-mail: fiona.stuart@virginmedia. co.uk

Tel: 01256 753734

 

 

Please lets remember the CEOs office is a busy one and we want to have the benefits of contacting them-so I suggest using these contacts only to seek a final response or to advise of litigation.

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 1 year later...

Update 7th,Jan 2012

 

Virgin Media resistered office

Media House,

Bartley Wood Business Park,

Hook,

Hampshire,

RG27 9UP

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks

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