Advent Computer Training (Barclays Partner Finance)Info and discussion thread

[Bluedo]

Wonder how the protest is going wish I could have been there hope they're making a lot of noise:cool:

[Eagle1905]

Oh Ive also just had the email that says it makes absolute sense to verify my student details, wonder what give them that idea

[Bluedo]

Hey all. just recieved my letter from BPF stating that my account is no longer on hold and I have to set my DD back up, which im not doing. I also sent a letter last week that I wished for my account to be put in dispute which i havent had a reply for yet so should i just hold out for a reply to that or send another letter.

 

I have not had the Dispute letter acknowledged either If your DD is cancelled as mine is too and I won't be setting it up either. I would just ignore it, If you are involved in the legal action we were advised not to contact BPF other than to inform them we are taking legal advice. and to put the accounts in Dispute.

They've ignored all our letters and haven't addressed any issues we have.

[Bluedo]

We will have to be aware of many tactics they will try to trap you into giving them money. If they send demands for payment after they have received the dispute letter they can then be reported to the OFT,FLA,FLB,FSA and any other you can find that deals with unfair business practices.

[Eagle1905]

Well they certainly aint getting any more money out of me, they can send all the letters they want. They have messed people like us around so im going to do the same back.

[lowdown]

This morning i Emailed Computeach outlining all my concerns over the 'like for like', S75,and all manner of publicty surrounding this fiasco and the complaints against them,[all very politely] and would not be taking up their offer, and kindly remove me from the Computeach database.

The reply did not address any of my concerns, But would remove me from the Datbase, and still pointed out that i should still pay BPF.

Edited April 30, 2010 by lowdown

[sburymozza]

has any 1 got there account in dispute yet

[Teo27]

I asked Computeach would they send me all books and materials for rest of certificates if i won`t finish my studing within finishing date.

They said they won`t provide any more materials unless i`ll pay for another period. So access to them fully depends on the progress of our education and if we'll fail with deadline date we won`t even get bloody books for which we paid as well....

[Mustard2243]

Compufail are just as inhuman as Barclays!! Full stop re: the protest got overitme at work i could'nt pass up i hope the guys out there are doing well though.

[cHankin]

sorry i aint been on here for awhile,my net went down..any updates?

 

recieved this letter :

 

 

28 april 2010

account no: xxxxxxxxxxxxxxxx

next payment due date : 23/05/2010

 

Dear Sir/Madam

 

I Wright in reference to your above numbererd account

 

Barclays Partner Finance has now sourced a new training provider to complete your training and i trust you have now been in contact with the allocated training provider (i have but i blanked them)

 

During the interim period of sourcing your new training provider, your account was placed on hold and no payments was requested from your account. I now write to advise that the hold has been removed from your account and payments will now become due in line with the terms ad conditions of your signed finance agreement

 

IF YOU HAVE CANCELLED YOUR DIRECT DEBIT INSTRUCTION WITH YOUR BANK you will need to have this re-instated. Please contact our customer service department on 0844 811 9000 who will be happy to assist.

 

IF YOUR CONTACTED BARCLAYS PARTNER FINANCE AND WE HAVE CANCELLED THE DIRECT DEBIT, you do not need to take any further action as we will reinstate this with the same details previously provided.

 

IF YOU DID NOT HAVE A DIRECT DEBIT INSTRUCTION IN PLACE you will need to make arrangments for an alternative method of payments as follows.

 

- debit /credit card payments can be made calling our customer services department on 0844 811 9000

 

 

-cheque payments can be sent to the above address (please include the account number on the back of the cheque)

 

- postal orders can be sent to the above address

 

-a standing order can be set up to account number 70185604, sort code 20-19-90 using your 16 digit account number as reference.

 

- bank giro payments can be made to any bank or post office (please call us to request a bank giro slip)

 

-internet or telephone banking can be also used sending payments to account number 70185604, sort code 20-19-90 using your 16 digit account number as reference.

 

your next payment will be due on the above date and on the same date each month thereafter

 

yours sincerely wilma thomson

customer relations manager

.

 

now i am stuck..wot to do next..took ages typen that out lol.

[maygav]

Barclays have just announced quaterly profits of 1.82 billion pounds!!!! A**sholes!!!

 

 

then they have nothing to loose when they pay us back.

[Mustard2243]

They can afford it without a doubt mate we know that, although that will not stop them crying about it (like we care).

[maygav]

so as I understand you guys are not going to set up your DD again, right?

 

cause I cancelled mine thats why i am being harrassed by phone. will they still put my account on hold if they found computeach?

 

this is very unnerving. lets hope the protest went well and lots of people showed up.

[pigwig]

anyone seen the news today?

 

"Barclays Pre-tax profits for the first six months came in at £2.98bn ($5bn), although this was slightly below analysts' forecasts."

 

Well congratu-flippin-lations Barclays! You must be screwing over many many people!!!

[Bluedo]

so as I understand you guys are not going to set up your DD again, right?

 

cause I cancelled mine thats why i am being harrassed by phone. will they still put my account on hold if they found computeach?

 

this is very unnerving. lets hope the protest went well and lots of people showed up.

 

Hi Maygav,

BPF put accounts on hold at the beginning of this fiasco cos there was no provider, but now they have Da-Daa( with trumpets) presented us with compufail then they are reactivating the accounts and taking them off hold.

 

So we don't want Compufail so we Dispute that BPF have provided a suitable provider. So we have the right to place the account in Dispute sending them a letter which says clearly this account is in Dispute see my previous posts for template letter back a page or two. This also gives you rights to not be chased for payment as you can also tell them you are taking legal advice and if they phone you after the dispute letter is received by them then you can report them for harrassment. Take back control of this, they're not going to get away with treating us like we don't have a brain. fight back

That's also for anyone in same position either put account in dispute you tell them this is what your doing. it's not up to them to refuse to do it. or they will up the pressure.

[mantaxi]

Oh Ive also just had the email that says it makes absolute sense to verify my student details, wonder what give them that idea

 

with incomputeach urging students to sign up and verify thier details seems very strange to me why would they want to do that if bpf have paid them for our tuition? or could it be once you sign up and agree bpf pay them? othrwise why are they so insistant on us signing up. i have not had a letter, phone call or email yet and dont rearly want any coms with them, the longer i dont hear the better the case against bpf will be for not providing an alternative.

[maygav]

well i did write them a letter from solicitor who did this for free for me, but i basicly asked them to terminate the contract and return my money based on the fact that advent had ignored me since october last year and plus that they went into administration. to that i got a generic fob off letter. which was just this week, so i sent an email to put my account on hold but i have not managed to sent a letter yet, too busy, uf... i will on monday and i will adjust it a bit more too,

 

thanks guys for all you help.

[maygav]

oh and i also asked them to bloody communicate between their departments as i asked not to call me at all.

[Bluedo]

but i basicly asked them to terminate the contract and return my money based on the fact that advent had ignored me.

 

And then BPF ignore you too ,they haven't answered any letter I wrote except with their fob offs or payment demands. That would be a complaint letter you sent but you'll need to do the Dispute one to get the protection from the OFT guidlines. Don't want them to harrass you anymore Maygav they'll get their's soon.

[cashins]

with incomputeach urging students to sign up and verify thier details seems very strange to me why would they want to do that if bpf have paid them for our tuition? or could it be once you sign up and agree bpf pay them?

 

Correct as far as it goes. I suspect BPF won't in fact pay them all of the money until their contract is completed.

 

David

[maygav]

thank Bluedo, they have it comming first thing on Monday. obviously they do not read emails.

 

there is quite a few of us in on friday night, glad I am not alone.

[Bluedo]

with incomputeach urging students to sign up and verify thier details seems very strange to me why would they want to do that if bpf have paid them for our tuition? or could it be once you sign up and agree bpf pay them? othrwise why are they so insistant on us signing up. i have not had a letter, phone call or email yet and dont rearly want any coms with them, the longer i dont hear the better the case against bpf will be for not providing an alternative.

 

Hi Mantaxi,

There's something not right about their insistence about getting us to pay BPF. think you may be right they'll not get paid otherwise. or maybe Barclays contract is not being fulfilled if we don't accept them. It stinks and all will be revealed I hope.

[Bluedo]

Maygav

Better to keeping everything in writing keep a copy and send recorded delivery then you have your own proof.

[maygav]

yeah that is what I do, last time I even sent it to managing director.

found his name in papers from work, we offer finance through them, well they do i will never...........

[Bluedo]

Has anyone heard how the protest went today?