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    • The address is only a paper address with no actual manned staff address. Police have rang me this morning and taken some more information including the details of the driver who they say they will contact and interview.  They are also putting in a formal request to Shiply to get the couriers driving license and biometric information held on file. IF anyone else has been in the same position with this particular courier, please please let me know and we can perhaps go down the strength in numbers route xx
    • Heres a point, while we wait for @theoldrouge to condemn rather than promote and support right wing bigots spouting genuine and clear monstrous antisemitic rhetoric ... Isn't it actually specifically unlawful to promote violence against politicians on top of laws to criminalise such things? ... As is reported happening in these closed facebook groups run by Tory staff and where a Tory police minister and the Tory London mayor candidate are members and post?   .. or do the Tories (seemingly like tor) only promote laws for protecting the hate spouting hard right ?   "“Some of these (Tory facebook groups) posts constitute the most appalling racism and I would urge the Conservative Party to swiftly distance itself from these hate-filled groups and urgently investigate what role any Conservative politicians and officials have played within them. “Susan Hall and the Tory MPs who have belonged to these groups need to come out and explain why – and to denounce the content they have tacitly endorsed by their membership.” "Reporters found widespread racism and Islamophobia as well as conspiracy theories and celebrations of criminal damage on the pages, including sharing the white supremacist slogan and antisemitic videos. " "Unearthed found that 46 out of the 82 admins have clear links to the Tory Party, including a recent digital campaign manager for the party and a conservative activist. Conservative councillor for Haywards Heath, Rachel Cromie, is an admin on all the groups. "     Also interesting that Facebook groups opposing 20mph speed limit in Wales are being run by English Tories   Conservative-run anti-Ulez Facebook groups hosted racist and Islamophobic posts - Unearthed UNEARTHED.GREENPEACE.ORG Tory staff running Facebook groups described as 'cesspits of vile racism' WWW.THENATIONAL.SCOT TORY staff and activists are running Facebook pages which are riddled with white supremacist slogans and Islamophobic attacks... Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts   Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts - London Post LONDON-POST.CO.UK A coordinated network of 36 Facebook groups opposing London’s ultra-low emission zone (ULEZ), run by Conservative councillors and...  
    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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Ryanair


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I would like the UK law to change so we can take Ryanair to court in England. I was unsuccessful to take the airline to court in the county court in Brighton. Although cross border juristication exist the court declined to serve the papers to Dublin. I did complain to the OFT and the european commission. They may take up the case and fine UK, hopefully.

In the meantime I wan to press for a change of law in the UK, making it possible to sue Ryanair in England (office in Stansted).

Who is with me and support me? I need many people for that.

Give me your thoughts.

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Good for you. I'm sick of this nation purporting to be in Europe and then making up it's own rules as it goes along. Customs being the foulest perpetrator.

 

Have a read of this link, it might help (I have skim read it ages ago - but know you can screw them in Dublin, or any EU state, should you wish)

 

RECENT CASE-LAW - Results

 

Glad I never tried to serve Stansted then - I thought it might fail. Good luck to you and well done - I support thee!

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I would like the UK law to change so we can take Ryanair to court in England. I was unsuccessful to take the airline to court in the county court in Brighton. Although cross border juristication exist the court declined to serve the papers to Dublin. I did complain to the OFT and the european commission. They may take up the case and fine UK, hopefully.

In the meantime I wan to press for a change of law in the UK, making it possible to sue Ryanair in England (office in Stansted).

Who is with me and support me? I need many people for that.

Give me your thoughts.

 

Try posting on the flightmole forum.

 

This is a domestic issue to which the EU might have little direct influence but there is a public consultation process underway on the operation of EC 261/2004 more generally.

 

See European Commission-Public Consultation - Flight Mole Forum

 

The procedural service of proceedings and jurisdiction are two separate issues.

 

What was ticketing for the flight ( ie what was the routing?). As mentioned previously the Rehder case touches upon jurisdiction.

 

There is the option of using the European Small claims Procedure if under 2000 Euros -but the English court would otherwise need to have jurisdiction ( for example by reference to Rehder).

 

The ESCP has different costs consequences-but service would simply be by post-when jurisdiction is not in issue.

 

It ultimately might go back to the routing of your flight. Did the flight depart or arrive in the UK?

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Since when is Ryanair a foreign company??? Its MAIN HUB is in Stansted, it uses a loophole to avoid action by consumers and workers as it has a Dublin office. It reminds me of tax avoiding. Similar thing is here.

What would you do if I operate as a dentist in the UK and tell you "Oh no you can not sue me, I have a second home in Dublin, go there."

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It IS a foreign company, registered in Dublin and paying taxes there. All the directors are Irish nationals. Hubs are irrelevant - you'll be saying BA is Spanish because it has hubs in Madrid (and other countries). Stansted may be their main UK hub, but they have many others across europe..

 

Your analogy is nonsensical. We're talking about corporate responsibilities, not where you live.

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Can't understand how people are having difficulty nailing Ryanair just because their registered office is in IR. About two years ago, friends and self had action taken against Spanish holiday club. This was because new cross border EU consumer rules had just been activated in UK. They were active in Europe a year earlier. We actually did most of our paperwork through a burd in Madrid. Shall attempt to look out name of EU wide Consumer Regulations which should cover this.

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Oh c'mon!

 

You want to impose English LAw of foreign companies?

 

Flip the coin - should foreigners (and EU nationals) be allowed to impose their local laws on our country? Of course not.

 

I'm not sure who this question is addresed to. In fact personally I find it difficult to understand the questions.

 

EC 261/2004 is European community legislation directly applying to member states-and no enabling legislation is required in the UK. For practical purposes EC 261/2004 is a "local law of our country".

 

Whether a court in a particular State has jurisdiction to hear a dispute is usually bound by international convention between States ( public international law)-such as the Brussels Convention, the Montreal Convention (with specific reference to international air carriage) and other international treaties.

 

A dispute between one party in one county and another party in another country would be a matter of private international law.

 

Most of this is fairly well settled for dealing with cross border disputes. The fact that you may not know this or don't understand it doesnt alter the fact that it exists.

 

If you don't agree with it the best thing to do is call you MP and express your opinion to your elected representative and express your opinion that the UK should abrogate itself from those international treaties ( or withdraw membership from the EU with respect to Ec 261/2004).

 

 

If you wish to understand these concepts may I suggest a visit to a local library and skim through some of the opening chapters of books entitled "Public International law" and "Private International law" .

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No thans - not required The point being made is that (for the bulk of CAGgers) are only aware of the actions available to them from their local court(s). International Law in all its facets are NOT handled there, and these courts do not have jurusdiction.

 

Nobody is saying these EU firms cannot be held accouuntable - the issue is you CANNOT do this in the County or Magistrate's Court (or Sheriff Court's for that mattr).

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No thans - not required The point being made is that (for the bulk of CAGgers) are only aware of the actions available to them from their local court(s). International Law in all its facets are NOT handled there, and these courts do not have jurusdiction.

 

Nobody is saying these EU firms cannot be held accouuntable - the issue is you CANNOT do this in the County or Magistrate's Court (or Sheriff Court's for that mattr).

 

Everybody is allowed to wallow in ignorance. I will defend your right to remain ignorant-but am less indulgant in someone inflicting ignorance on others-or even if someone delights in ignorance.

 

I'm still not sure the "point being made" because the "point being made" is expressed in such a confusing manner.

 

I suggest another visit to your local library to research the notion of jurisdiction in its various guises-personal jurisdiction, subject matter jurisdiction etc.

Why cannot anybody present a claim against a person resident or domiciled in a foreign country (whether an individual or corporation) in a UK court of first instance such as a County Court or Sheriffs court?

 

Whose courts have potential jurisdiction to hear such a dispute. Which other courts are you suggesting as an alternative someone should petition to hear such a dispute?

 

This could be either through the small claims track (or other track) or by using the European Small Claims Procedure-that is effectively administered by the County Court. (Apply similar to Scottish or NI court systems).

 

The Magistrates forum is not an obvious forum for a civil grievance for claims of this type.

 

I don’t know or assume the capabilities or awareness of CAG users. I do know that those users can be delivered inaccurate and ill reasoned opinions masquerading as fact as much as the general population. The sadness is that those users might rely upon that delivered output.

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Thank you for your erudite contribution. A shame you want to make it degenerate into a slanging match. Whilst I'm sure (as a troll), with nearly 20 months of being a CAGger yet only managed to make 14 contributions you feel your comments have some merit, as for your not understanding the point being made - is pretty self-evident, and even more so when the airline in question is not domiciled within the UK (as mentioned in an adjacent thread). As to the matter of jurisdiction, I have been to a number of hearings where actions have been struck out as incompetent as the organisation's registered office (outwith GB) had NOT been served, and that a rejection of the action as being improper due to the local court not having jurisdiction for another EU state resulted in the claimant wasting their money.

 

As to WHICH courts had jurisdiction, I suggest you check the threads in this Forum as this matter has already been discussed at length, and the address of the EU office where such claims should be registered in the first instance.

 

As to your last paragraph - I quite agree and support your sentiments, and I trust you will join us to ensure a broad debate in these matters, rather than lurk, as you have done in the past.

 

 

I'm sure you would not mind being asked a direct question?

 

1) How many airline compensation cases have you actually handled / litigated or represented? 2) If there were any, did you win?

 

I ask not out of interest, but of personal experience as an LIP who has seen 'the law' working at first hand, and knowledge that a strong sense of injustice is not enough to secure a successful result. An incorrect or erroneous filing means wasted funds that could be better used for personal purposes than adding to the funds amassed by the courts for doing SFA.

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This is similar to my claim with RBS, is it not - the same applies?

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/110150-car2403-rbs-plc-default-3.html#post1277489

 

The Court issued the claim, it was settled. Looks like the issuing of the claim is at the discretion of the Court, then, so can you try another local Court, perhaps?

 

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This is similar to my claim with RBS, is it not - the same applies?

 

No. Scotland isn't a 'foreign territory', and neither is it in a separate EU state. It is certainly possible for anyone in England to sue someone in Scotland in their local court, and once judgement has been given, use local Sheriff Officers to enforce. The converse is also true.

 

Style Finance has had a chequered history, being created by the finance department of a (now defunct) store, then ramped up as a general retail store card by the Clydesdale Bank (initially s Scottish bank), now a subsidiary of an Australian conglomerate, who then sold it to the RBS Group. RBS of course also own Direct Line, NatWest and have a number of valid presence within the UK, so they'd have a pretty difficult job in avoiding their responsibilities on national grounds.

 

Of course, the UK taxpayer bailed out this firm, and has absolutely no say in the matter of its business practices.

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Actually, I found some notes that indicated English Court orders were not always treated in this way, and could be safely ignored unless rubber stamped by a Sheriff (so the Sheriff Officers would act) or the action was properly raised in one of Scotland's courts. I can't find out when this changed, but I suspect around 1974-1978 or thereabouts. It used to catch lots of folk out, but of course less so now because of this cross-border co-operation.

 

Meanwhile, Scotland-based individuals had to hot-foot it to Carlisle or Berwick on Tweed to start the ball rolling!

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Thank you for your erudite contribution. A shame you want to make it degenerate into a slanging match. Whilst I'm sure (as a troll), with nearly 20 months of being a CAGger yet only managed to make 14 contributions you feel your comments have some merit, as for your not understanding the point being made - is pretty self-evident, and even more so when the airline in question is not domiciled within the UK (as mentioned in an adjacent thread). As to the matter of jurisdiction, I have been to a number of hearings where actions have been struck out as incompetent as the organisation's registered office (outwith GB) had NOT been served, and that a rejection of the action as being improper due to the local court not having jurisdiction for another EU state resulted in the claimant wasting their money.

 

As to WHICH courts had jurisdiction, I suggest you check the threads in this Forum as this matter has already been discussed at length, and the address of the EU office where such claims should be registered in the first instance.

 

As to your last paragraph - I quite agree and support your sentiments, and I trust you will join us to ensure a broad debate in these matters, rather than lurk, as you have done in the past.

 

 

I'm sure you would not mind being asked a direct question?

 

1) How many airline compensation cases have you actually handled / litigated or represented? 2) If there were any, did you win?

 

I ask not out of interest, but of personal experience as an LIP who has seen 'the law' working at first hand, and knowledge that a strong sense of injustice is not enough to secure a successful result. An incorrect or erroneous filing means wasted funds that could be better used for personal purposes than adding to the funds amassed by the courts for doing SFA.

 

I suggest you try and learn something rather than try to convince me you are Rumpole of the Bailey. Read the questions I asked in my opening post on this thread.

 

Lets go back to basics-jurisdiction and procedural service of proceedings are not the same thing. Surely your deep appreciation of the law and "up close and personal" contact with the machinary of justice has revealed this to you by now-or is this just watching other amateur litigants tripping over themselves?

 

Airlines don't employ or retain amateurs to conduct their litigation. That doesn't mean that pasengers are not getting short changed very often in the area of EC 261/2004.

 

 

Have a look at this linked appellate decision.

 

KENNETH NIVEN+HELEN GILLESPIE v. RYANAIR LIMITED, 15 April 2008, Sheriff Principal Sir Stephen S.T. Young

 

Now you should be able to analyse this-with respect to some of the cross border aspects I introduced before-and begin to see the distinction between service of process and jurisdiction. Are you yet feeling out of your depth-or does your "LIP experience" still hold good in all circumstances?

 

This appellate decision pre-dates the Rehder ruling by the ECJ-and wouldnt have affected the outcome-but other flight routing variations would by bound by Rehder.

 

 

To answer your questions - although you say these are not answers you are interested in-so presumably was asked just for effect-but I will indulge you anyway.

 

1) Many, over many years -hint:-not as an "LIP" 2) Lost count, but the notion of "winning" and "losing" is often relative in the world of grown up litigation.

 

Look-some of this substantive law is quite complex and specialised stuff (practitioners typically have dedicated post-graduate study of air law under their belt as well as their professional qualification).

 

"Grey beard " posters and past frequenters of small claims courts may think they know all the answers because they have a passing knowledge of some procedural form filling . The expert, specialised, professional lawyers in this field don't fall into that trap.

 

I'm happy to explore some the issues but dont pretend you know the answers just to justify an impression of credibility on this board-because many of those answers haven't yet been found. (Also to someone who does understand this subject some of your comments upthread regarding service/jurisdcition are clearly confused or just plain silly).

 

The point you raise regarding costs and the risk of adverse costs exposure is important in any litigation-but should be deconstructed and explained in more detail-as a professional advisor would do-if you wish to broach the subject-do it properly. ( Of course many people benefit from legal expenses insurance indemnity that might cover a dispute of this type).

 

In the English small claims track that risk is most usually limited -as you probably already know to "expenses" as found within Part 27 of the CPR.

 

Unless someone understand the fundamantal merits in law of a grievance-moving to a consideration of the "costs" risks is in any event a premature and lazy analysis.

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FordAnglia, I think you have to accept that the information provided and the questions being asked of you on this forum are from those that either have experience of the situation you are highlighting, or have experience that they see as similar to that but are responding in a hypothetical manner, by applying experience from other areas to your situational question and trying to help.

 

Seriously, if you really want an expert opinion that is fully insured and supported by a fully accurate legal viewpoint, I would highly recommend that you seek legal advice from a suitably qualified professional.

 

Please be aware of our limitations, both in experience, perhaps, of your situation and the lack of a sound grounding for comeback if the information you are given, which is given in good faith, turns out to be inaccurate in your situation.

 

What I won't allow is flaming of other posters, who are here to help and support others, doing so by sacrificing their own time and without reward. That isn't what CAG is about. This isn't aimed (solely) at the OP, neither.

 

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  • 6 months later...

I've just found this thread, and having been through this in the past with Easyjet, who replaced the damaged suitcase with a cheaper one, I wondered how we'd get on if the same thing happened to us flying with Ryanair.

 

 

The second indent of Article 5(1)(b) of Council Regulation (EC) No 44/2001 of 22 December 2000 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters must be interpreted as meaning that, in the case of air transport of passengers from one Member State to another Member State, carried out on the basis of a contract with only one airline, which is the operating carrier, the court having jurisdiction to deal with a claim for compensation founded on that transport contract and on Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91, is that, at the applicant's choice, which has territorial jurisdiction over the place of departure or place of arrival of the aircraft, as those places are agreed in that contract.

 

So does this mean I can sue ryanair from the uk if they damage my bag and won't give me it's replacement value?

 

Does this answer the OP's question?

Edited by chris600uk
missed a small word, not important, just needed tidying
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I'd be really interested to know why the court refused to accept the OP's application, because it appears to me, that the court have jurisdiction if the flight either starts or ends in the UK.

 

That's why in the case Ford Anglia provided a link to - the case was dismissed, and why in the case of Mr and Mrs O'Carroll, the case could be heard.

 

Another case failed because it was made through the small claims court against Ryanair stanstead. It failed because that company doesn't fly anything, anywhere. But the person making the claim in that case was able to pay an extra fee and change their claim to the district court and have a summons served on the solicitors employed by Ryanair Limited (Dublin).

 

Does anyone have any comment on that, and has anyone successfully sued Ryanair through the Irish Small Claims Online system

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The Irish Small Claims system is very limited, and unless changed recently, you need to be resident in, or have a representative located within the Republic to pursue them. As a company, Ryanair have have a good few run ins at hte Four Courts in Dublin. they win some and they lose some but most that I have seen were not small claims but full (High Court equivalent) actions.

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