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    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
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Advice needed- money taken without permission


jimmyk83
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Hi

 

I had an account with JBDR in Glasgow. I was due to get a loan through on the Friday, however it didnt go through, so i spoke to JBDR and gave them my card details (foolishly), and they said theyd put it through on Monday.

 

The loan still hadnt cleared by Monday, so they phoned me back and said it had been declined. I apologised and said it should be there by the Tuesday. He said that was no good and if i didnt pay by 4pm that day (monday), the account would be defaulted. I made no further paymnet arrangement, and did not give them any instructions to take payment with my card

 

I phoned up on tuesday to make the payment and was offered a settlement of £401, which i decided to take. Only later did i discover that a few hours earlier they had taken a payment of £200 with my debit card, without my permission, and they did not tell me this when i spoke to them on my phone.

 

Is there anything i can do about this? The £200 less in my account has left me shafted for some important bills. Can they get away with taking money from my account without my explicit permission?

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No they cannot take money out of your bank account without your permission.The first thing you need to do is get your card changed so they cannot do it again. Get in touch with your bank and tell them the money was taken without your permission and you want it refunded.

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Well your bank is out of order. Does that mean if a thief stole your details there would be no refund on the grounds you must have given them your details sometime? You may have given them your details for a future transaction yet to be determined but you did not authorise the payment they took. I would demand to see the bank manager and kick up a stink about the bank making an unauthorised payment. They should refund your money and get the money back from the company.

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Correct, although the bank is technically right also as you did enable access to your account by providing account details. Best thing is to ensure the bank refuse any future requests for payment from JBDR, if they then do it's their fault and absolves you of further liability. Save your time as the bank have not actually done anything wrong and although you may claim it was without permission the banks defence will always be "Well why did you give them your details?". Yes it sucks but thats banks for you.

 

Spend your time principally on JBDR as this is the direct source of difficulty.

 

Can you elaborate a little? You say £401 was offered as a settlement figure by them, was this a full and final figure to settle this account or the amount they would accept this month? Also, do you have anything in writing (guess not but have to ask).

 

You say JBDR had already taken £200 and you then made another payment of £401. Have you actually paid them £601? What is your contractual obligation regarding payment? What type of agreement is it also? Lot's of questions but will all help to get to the bottom of what they've been up to ;)

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Yes the £401 was a full and final settlement.

No, nothing in writing from JBDR

Yes, total payment made on tuesday was £601 (obviously i wouldnt have paid the £401 if id known the £200 had been taken)

 

Sorry but im not sure exactly what you mean with the last 2 questions. I had no agreed payment plan with them. The £200 was supposed to be the initial payment

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Hi Jimmy,

No problem, was asking if the payment they wanted from you was part of a formal agreement in writing etc. Just keen to see that you are not being taken advantage of.

 

You say the £401 was a full and final payment but then say the £200 was supposed to be an initial payment, suggesting it was an intermediary or first payment. Just trying to be clear on whats happened. Have you sent them a CCA request to check the debt you are paying is all legitimate etc?

 

You write there is no agreed payment plan with them? Just wondering what the arrangement is as we need to understand it in order to put together a considered request for them to give it back to you. Technically speaking if there is no formal agreement but you owe xyz amount they could just claim you willingly offered it to them as an extra payment to clear a debt total. Appreciate I'm playing devils advocate but need to deal with it objectively in order to make the right moves.

 

Of course I may be complicating matters as you also said the £401 was a full and final payment suggesting the account is in fact now clear. If that's the case then sure, the £200 extra they've had is not owed and we can take steps to get that back to you asap. Is that the case, is it that simple?

 

Apologies for any vagueness here, sometimes hard to understand someones situation with limited info!

 

:-)

Edited by emandcole

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