Wedding Honeymoon one problem after another

[sexyfufu]

Ok. But please make sure to remove the duplication.

 

 

Money Claim OnLine is problematic. It limits you on space and what you can attach. Unless the claim is a basic debt collection claim - which this definitely is not - I vigorously recommend AGAINST MCOL.

 

You will have to go to Stafford County Court to issue the claim.

 

Thats okay, But i will not be able to do this till friday, due to work commitments. gives you more time if needed.

[legalpickle]

Thats okay, But i will not be able to do this till friday, due to work commitments. gives you more time if needed.

Thanks for letting me know now. Will change the interest.

 

Might just do the N1 tomorrow then, but want the PoC up very shortly, so you can question me tonight.

[sexyfufu]

Legal i will need to go bed soon, had a very early start, and a hectic day.

 

I'm drained, I will be up at 6am thou to answer any questions you may have ?

 

Thanks so much for taking the time to help me.

[legalpickle]

Legal i will need to go bed soon, had a very early start, and a hectic day.

 

I'm drained, I will be up at 6am thou to answer any questions you may have ?

 

Thanks so much for taking the time to help me.

Ok. Go to bed. Get a good nights sleep.

 

I won't be up at 6am (and won't be in bed for at least another hr and a half), but check the thread when you get up and answer anything you can. I'll communicate with you in more depth tomorrow night.

[legalpickle]

sexyfufu,

 

It seems something's missing from your breakdown of documents - the letters from MBNA.

 

Please advise of the dates and amount of pages of the letters from MBNA.

 

Below is the current breakdown of documents. Please make sure that everything is in order and correct and let me know if there are any changes to this bit.

 

Once you've confirmed that I'll be able to do a re-check and then attach the completed Particulars of Claim - finally!

1. Copy of letter from Claimant to 2nd Defendant dated 30th November 2009 [1 page].

2. Copy of letter from 1st Defendant to Claimant dated 27th October 2009 [2 pages].

3. Copy of letter from Claimant to Defendants dated 23rd October 2009 [7 pages].

4. Copy receipt from Argos for suitcase dated 25th October 2009 [1 page].

5. Copy of letter from 1st Defendant to Claimant dated 23rd October 2009 [1 page].

6. Copy of letter from Claimant to 1st Defendant dated 4th October 2009 [2 pages].

7. Copy of letter from 1st Defendant to Claimant dated 25th September 2009 [3 pages].

8. Copy of letter from Claimant to 1st Defendant dated 24th August 2009 including picture evidence of problems [10 pages].

9. Copy of card from 1st Defendant to Claimant (received 26th July 2009 – undated) addressed to “Derek and Donna” [1 page].

10. Copy of letter from 1st Defendant to Claimant left at airport on 25th July 2009 (undated) addressed to “Derek and Donna” [1 page].

11. Copy of tickets and holiday travel vouchers sent by 1st Defendant to Claimant (received 15th July 2009 – undated) [2 pages].

12. Copy of letter from 1st Defendant to Claimant addressed to “Donna and Derek” dated 13th May 2009 [2 pages].

13. Copy of letter from 1st Defendant to Claimant dated 28th December 2008 including invoice and holiday itinerary [2 pages].

14. Copy of relevant page of brochure in relation to the Breeze Bahamas “Hotel” [1 page].

[sexyfufu]

One letter recieved from MBNA dated 24th November 2009.

[legalpickle]

One letter recieved from MBNA dated 24th November 2009.

1. 'I' before 'E' except after 'C'. PLEASE make an EFFORT to spell correctly.

2. I seem to recall there being 2 letters from MBNA. (One being to let you know they'll respond in more detail, and another to ask for any communication from Virgin Holidays.) Am I correct? If yes, please detail BOTH letters and make sure they're BOTH in the pile.

3. And how many pages????

 

I'll forgive this post being posted so early in the morning when you were just waking up, BUT PLEASE make an effort to answer my questions and post ACCURATELY. It cuts the amount of work I have to do!

 

Please then go through the list of attachments I posted above and make sure they're correct and the piles are in that order; and confirm as such.

[norse-storyteller]

Legal, you write a mean letter! I wouldn't like to be on the receiving end of one.

[legalpickle]

Legal, you write a mean letter! I wouldn't like to be on the receiving end of one.

I've been Mr. Nice-Guy in my letters and posts in this thread! I'm a real b***ard when it comes to companies who have screwed me personally!!!

[norse-storyteller]

For some reason I can believe that!!

I cant do animated smilies but one should be thought of as included.

[sexyfufu]

Legal, you write a mean letter! I wouldn't like to be on the receiving end of one.

 

I agree you do write a mean letter.

 

MBNA did send 2 letters but im unsure where the first letter is, I will have a look for it tonight. (sorry)

 

Once i arrive home i will ensure i do what you have asked.

 

I will also try to keep an eye on my spelling, all i can do is apologise for this.

 

I am taking my mother out for a meal tonight, so will be around after 9pm, I really am so grateful for your help.

 

I will check back this afternoon and before i go out.

Edited January 19, 2010 by sexyfufu

[sexyfufu]

Hi,

 

I have both letters from MBNA

 

The 1st was on November 4th [1 page] to inform i would get a response within 10 business days

 

The 2nd 24th November [1 page] to ask what Virgin had said.

 

So far everything is in the order from your post 230.

 

Thanks

[legalpickle]

Hi,

 

I have both letters from MBNA

 

The 1st was on November 4th [1 page] to inform i would get a response within 10 business days

 

The 2nd 24th November [1 page] to ask what Virgin had said.

 

So far everything is in the order from your post 230.

 

Thanks

Ok. Well done.

 

I've attached the Particulars of Claim.

 

Please make sure to follow these instructions TO THE LETTER and do not hesitate to ask if you don't understand something.

 

1. Save it to a folder in your computer, just for the purpose of this issue. If you already have one, then make a sub-folder called 'Claim' or something like that.

 

2. Open it in Word.

 

3. In the second line where it says "Claimant:", by "Mrs. ...", replace the "..." with your full name, i.e. "Sexy Fufu".

 

4. In the table within Section 1, fill in the relevant details in the right of each row;

- 1st Defendant Booking Ref. is the Virgin Booking reference

- 1st Defendant Invoice No. is the Virgin Invoice number

- 2nd Defendant Account No. is your Virgin/MBNA account number (near the top of any statement).

- Claimant's D.O.B. is your date of birth - write it in full date, for example, today is: 19th January 2010.

 

5. In the very end of the document - last line - is "Mrs. ... - Claimant", replace the "..." with your FULL name, as at the top of the document.

 

6. SAVE THE FILE WITH ALL THE CHANGES.

 

7. Print 4 copies of the file. Put one copy on the top of each pile of documents.

 

8. Go through the list of documents as I have written in the Particulars of Claim, and make sure all documents - in all 4 piles - are in that order.

 

Come back here and confirm when all the above is done.

 

It may take a bit for the attachment to get approved - it is 6 and a few lines pages long - but please deal with this ASAP, as as soon as you've verified everything is understood and completed, I'll work on the N1.

Edited January 20, 2010 by legalpickle
Mistake in PoC. Corrected version in Post 252 on Pg. 13 - http://www.consumeractiongroup.co.uk/forum/holiday-companies/224145-wedding-honeymoon-one-problem-13.html#post2714445

[sexyfufu]

Hi,

 

Please can you check if this is right ?

 

Particulars

 

16; Upon checking in at at the hotel (maybe only should be 1 at)

 

[sexyfufu]

Okay, I have understood everything. I need to scan the 1st MBNA letter but my scanner is broke, I can do this tomorrow at work.

 

The documents are in order, Just waiting to print when you have confirmed number 16.

[legalpickle]

Hi,

 

Please can you check if this is right ?

 

Particulars

 

16; Upon checking in at at the hotel (maybe only should be 1 at)

 

My mistake. Remove one 'at'.

 

Okay, I have understood everything. I need to scan the 1st MBNA letter but my scanner is broke, I can do this tomorrow at work.

 

The documents are in order, Just waiting to print when you have confirmed number 16.

Confirmed.

 

Have you changed everything that I instructed you to change in the Particulars of Claim?

 

Please go through my post above again, and make sure again.

 

Please confirm tomorrow when you get back that all's in order - together with that MBNA letter, and the Particulars of Claim.

 

Then I'll do the N1.

 

More instructions:

1) Get TWO large envelopes, probably Jiffy envelopes are best.

 

2) Pop into the Post Office and get TWO Special Delivery labels. Probably even better to get TWO large Special Delivery bags.

 

3) Get several plastic punched pockets and do this, in the same order, for each set of documents.

- Put some of the attachments stapled together in each plastic punched pocket.

- Put a label in the top left of each plastic punched pocket.

- Write in the BOTTOM of each label the following words: ATTACHMENTS NO. ... TILL NO. ... (replacing the '...' for which attachment numbers.

- Write in the TOP of each label the following words: CLAIM NUMBER: 0ST (the rest of the number will be completed by you in court when you get the claim number)

- MAKE SURE TO REPEAT THE ABOVE FOR EACH SET IN THE SAME ORDER, WITH THE SAME ATTACHMENTS IN EACH PUNCHED POCKET.

 

THE PARTICULARS OF CLAIM & N1 SHOULD NOT GO INTO THOSE PUNCHED POCKETS. THEY WILL GO IN THEIR OWN PUNCHED POCKET LATER.

 

WHEN YOU GO TO STAFFORD COUNTY COURT ON FRIDAY, YOU WILL GET A CLAIM NUMBER AS YOU'LL BE ISSUING IT THERE AND THEN (YOU MUST GO EARLY ON, PREFERABLY 11AM-ISH) IN THE TOP SECTION OF EACH LABEL, WRITE THE CLAIM NUMBER WHICH WILL BEGIN WITH "0ST"

 

4) Write the following addresses on one each envelope (& bag if you get them too):

Virgin Holidays Limited,

The Office Manor Royal,

Crawley,

West Sussex,

RH10 9NU

 

MBNA Europe Bank Limited,

Stansfield House,

Chester Business Park,

Chester,

Cheshire,

CH4 9QQ

 

I'll post up 2 letters for you to send as cover letters for them tomorrow.

 

PLEASE MAKE SURE YOU UNDERSTAND THESE INSTRUCTIONS AND PREPARE EVERYTHING AS I HAVE SAID ABOVE. PLEASE ASK IF YOU HAVE ANY QUESTIONS.

 

AT THE END OF THIS EXERCISE YOU SHOULD HAVE:

- 2 x JIFFY envelopes. Each 1 with 1 of the above addresses.

- Several punched pockets for each claim with labels in the top left hand corners with text saying: CLAIM NUMBER 0ST (to be completed in court) and in the bottom of the labels saying: ATTACHMENTS NO. ... TILL ... (completed)

- 2 x Special Delivery bags addressed, each with one of the above addresses.

- 4 x Particulars of Claim.

 

EVERYTHING YOU WRITE SHOULD BE WRITTEN VERY CLEARLY.

 

When all that is ready please come back and tell me.

 

We will then deal with the N1. When that is completed you will print 4 copies of it and staple each to each set of Particulars of Claim, put each set in it's own plastic punched pocket... and a few more instructions will follow.

 

I want EVERYTHING ready for Thursday morning, so that Friday morning you can go to court. They open at 10am. Preferably be there for 11am.

 

I'm going to bed shortly, but post a response - with ANY questions you have - in the morning and I'll deal with it sometime tomorrow.

Edited January 20, 2010 by legalpickle
more instructions...

[sexyfufu]

No Questions at this time fully understood.

 

Thanks

[sexyfufu]

I just have one question, do i need to mention the email sent to virgin holidays saying i would accept the claim.

 

Virgin then had a out of office reply stating the person would'nt be in the office till 4th Jan.

 

I then sent another email rejecting the offer, Please advise.

 

I understand fully the above, I will post later if anything pops up that i don't understand.

 

Thankyou

[legalpickle]

I just have one question, do i need to mention the email sent to virgin holidays saying i would accept the claim.

 

Virgin then had a out of office reply stating the person would'nt be in the office till 4th Jan.

 

I then sent another email rejecting the offer, Please advise.

 

I understand fully the above, I will post later if anything pops up that i don't understand.

 

Thankyou

Nope. I debated whether to include this, but decided that if they raise it as a defence we should respond, rather than raise it for them and respond then.

 

Great.

 

No problemo.

[sexyfufu]

Hi Legal, I rang the court up today and they said they dont give the claim number on the day. I need to take all the docs in they will issue it on that day and receive the claim number through the post ? (Just worried that i will not be able to put these on the label of the attachment wallets)

 

What are your views on this ?

 

I have gone through the Particulars again, to ensure it is correct and ensure all my inputted information is correct.

[legalpickle]

Hi Legal, I rang the court up today and they said they dont give the claim number on the day. I need to take all the docs in they will issue it on that day and receive the claim number through the post ? (Just worried that i will not be able to put these on the label of the attachment wallets)

 

What are your views on this ?

Not normally true. You can ask them to issue on the spot.

 

Don't write the "CLAIM NO:" bit on the labels just in case, but the rest should still be written at the BOTTOM of the labels, and you should still prepare the envelopes.

 

All Claimants have a right to serve the documents themselves. You probably spoke to some shmuck who doesn't know what they're talking about.

 

When you go you can tell them you need to issue them now, and you want to serve them which is your right. You'll probably have to speak to the head issue clerk, but should be fine.

 

I have gone through the Particulars again, to ensure it is correct and ensure all my inputted information is correct.

Good.

 

Print those MBNA letters and make sure all's done and in order, also in the relevant plastic punched pockets. Then let me know.

[Ashley3283]

Sexyfufu,

Just read all 13 pages of this thread and am sorry to hear of your misfortunes, makes my poor experience look rather insignificant!

Good luck with the court case, please make sure that you post updates as I for one am very interested to see how this one goes!

 

Legalpickle,

You are a legend, I hope that everyone you help is eternally grateful! I would be grateful if you could have a look at my post titled "Thomson Complaint" posted today, I do not require anywhere near the amount of assistance you have given Sexyfufu, just your valued opinion.

 

Regards

[legalpickle]

Sexyfufu,

Just read all 13 pages of this thread and am sorry to hear of your misfortunes, makes my poor experience look rather insignificant!

Good luck with the court case, please make sure that you post updates as I for one am very interested to see how this one goes!

You bored?

sexyfufu definitely will be posting updates or she will be incurring the wrath of legalpickle

 

Legalpickle,

You are a legend, I hope that everyone you help is eternally grateful! I would be grateful if you could have a look at my post titled "Thomson Complaint" posted today, I do not require anywhere near the amount of assistance you have given Sexyfufu, just your valued opinion.

 

Regards

Thanx for your comments.

 

Please PM me a direct link to the thread and I will try to have a look. I doubt it will be before Sunday night though.

[sexyfufu]

Hi Legal,

 

I am in the process now of doing everything you have asked.

 

I think its going to take till about 8pm.

 

I will post back shortly.

 

Ashley i am so grateful, i just think its nice that people are willing to help other people. And if i win i will be donating to this website and would like to send legal a nice bottle of something for all his hard work. (think its a him but could be wrong)

[sexyfufu]

I can now confirm this is all done.