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    • So guess what, we have received a final demand letter for £100. It states if payment is not made by 11/06 they will have no option but to forward the case to their litigation dept with a view to commence County Court Proceedings. So just wondering if anyone has any advice. Do we ignore this? or do we need to take action? Thanks 
    • hi dx, thanks for helping just re-reading everything this morning and I must have missed this one from uncle in his thread "What you should not do, is not contact the Banks and simply default on payments. "  are you in disagreement with this based on your last sentence?
    • Thanks for the reply and clarification, that might just explain why in my case contact has pretty much ceased. Though with such companies it doesn't mean they won't ever threaten to return to court as a tool to force one's hand if they feel they are not self informed on their chances etc.  But concerning how last year they tried to use the CCJ to get a charging order and the court granted an intirum order on our mortgage using the CCJ that would have been a good 2-3 months beyond the 6 years, should the court not have checked the age of the CCJ in the first case or would they always grant an interim order simply off the back of a CCJ being produced without even checking the age of it?.  Had I not defended that action at the time they may well have got a default using a CCJ older than 6 years which could be a concern going forwards. At the time when I contacted the court to question the paperwork for a final order application the clerk suggested people don't get informed when companies apply for interim charging orders, they are automatic if a claimant has a CCJ and people only get contacted once a date for a final order application goes through. kind of begs the question if such companies can continue a seemingly backdoor method to attempt default action if un-defended if the initial application doesn't need to check the age of a CCJ?.
    • Hello!  Wondering if someone can help with this.  I suspect not but worth a go.  I appreciate the "contract is with the seller" line, which is what Evri has fed me but wanted to see if someone with experience in these things could suggest anything else I could do here.  I appreciate there are many topics about lost parcels - My parcels weren't lost, until the driver walked up to my door with them and then decided to make them lost/stolen... I'll summarise what has happened.  Wednesday of last week - Evri delivery driver stole / walked off with 3 of my parcels.  -  Arrived outside my properly, took photos (3 separate photos as its 3 separate deliveries) of the tops of the parcels (pointlessly zoomed in on just the labels, couldn't see anything else, other than a small piece of the pavement and a little weed, which doubly confirms it was outside my door as I can see the same plant), marked the order as delivered and walked off with them.  He's marked on the Evri GPS marked that he was outside.   -  3 different deliveries, from the same company (same boxes etc.), but 3 separate tracking numbers. -  Went through the Evri bot which opened a case on each tracking number.  I then phoned them and left a voicemail explaining what had happened. -  24 hours later had a canned response asking me if the packages had turned up and to check around etc..  I responded explaining again what happened and that they've definitely been taken. -  4 days later,  this morning, I get a response telling me to ask the merchant to refund me. I've responded to this message with a long email, repeating what I said, that I believe the driver has stolen these packages and that he took those suspicious top down shots of the packages, marked them as delivered without ringing or knocking etc.  I've said that I expect them to investigate further, but I gather they won't. In my several messages to them initially and later, I told them I don't care about a refund and wanted the parcels.  They contain some sentimental stuff, nothing of high monetary value, hence me going to this trouble.  I only paid £25 for the contents. I did contact the merchant when this first happened and they asked me to wait a few days.  They ended up refunding me despite me asking them not to and that I wanted them to escalate it with Evri because this appears to be a case of theft.  They didn't seem bothered - Refunded me and told me to go back to Evri and escalate it with them? So - Is there any way to compel Evri to conduct a proper investigation with this driver?  Search for my parcels? I have quite a lot of deliveries handled by Evri (not out of choice) - They used to have a fantastic chap and I rarely had any issues.  He has been replaced by a new guy and I believe the route is handled by this same guy who I believe has taken my packages.  Naturally, I fear this is going to happen again in the future if no investigation occurs. Appreciate any assistance - Thanks for reading. Al.  
    • its not a good thing or a bad thing its ongoing. mines gone the same route. these new notifications are equally meaningless.
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Court letter from shoosmiths account in dispute


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Hi,

Just to bring you up to date, we had a joint account with Natwest, and closed it on advice of the CCCS, at the time the overdraft was £4200 O/D.

 

We setup a payment plan with CCCS, Natwest continued to add interest and charges the debt is now £6160.

 

I tols them I disputed the amount of charges and asked for statements from Jan this year to the present day to enable me to complete my calculations.

 

I also sent a letter to Shoesmiths saying the account was in dispute and their "efforts and time and costs will be wasted in pursuing this alleged debt while the account is in dispute"

 

 

The response was a N1 Northampton Court letter asking for the £6k plus costs.

 

 

Should have they waited untill the dispute was settled?

 

 

What di I do?

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You need to defend the court issue on the grounds that

 

1. The TRUE arrears on the account are disputed and have been since xxx date

2. There has been no previous correspondence between yourselves and Shoesmiths haven't followed pre-court protocols.

 

You can put it in as simple English as that - and you can put Natwest to strict proof to provide a TRUE figure of the arrears and copy of the terms and conditions at the time you took out the account.

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Hi ekim

 

Can you post details of the P.O.C verbatum less any identifiable details.

lets see what you have, dont want this ending up like your other thread.

 

Regards

 

Andy

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Many Thanks Andy, here we are word for word:

 

Particulars of Claim

The defendant (D) held the accounts as listed below with the claimant ©

D failed to pay the sums due to C when demanded and the sums listed below remain oustanding.

Account Number Debt Balance

xxxxxxxx xxxxxxx

C has complied, as far as is nescessary, with the pre-action conduct practice direction

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subscribed.gifHelp with writing defence over Natwest Overdraft Please?

 

Last page just finished the defence for that poster same P.O.C as yours

 

Regards

 

Andy

 

PS will get back to you on your other matter

We could do with some help from you.

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Latest devolpements, received 2 letters from shoosmits, first one asking for £100 to stop court action!

 

Second one asking me to call and get a discounted settlement figure! As they do not want an offer of monthly payment!

 

Also as this account is in dispute, (a fact they choose to ignore), I have reported them to the OFT.

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  • 2 weeks later...

Hi Ekim

 

If the PoC does not refer to termination or DN then dont refute it.Amend my defence to reflect this.

 

Regards

 

Andy

We could do with some help from you.

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Yes if you have no idea when termination was executed,does it not state on the DN (if any) or any reference in the pre action protocols from their Sols?

 

Andy

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Probally why they have not refered to them in the PoC then.You need to mention that in your defence then, prob under no response to CPR.Refer to the DN never recieved and Termination Notice never recieved.Just edit it Ekim to suit your case.

 

Andy

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Ok Ekim post up your final draft ad I will give it a once over.

 

 

Andy

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DEFENCE

 

1 The Defendant admits having had a Current Account with Overdraft facility with NatWest (RBOS) and which was regulated by The Consumer Credit Act 1974 (The Act).

Agreements covered by a s74(3) determination, and satisfying the relevant conditions, are exempt from most Part V rules including s61(1) on execution.

 

No admissions are made as to the terms, conditions or other provisions of the agreement and the extent to which NatWest and/or the Claimant may have complied therewith and the extent to which the Defendant may not have complied therewith. Further and alternatively, it is denied that any agreement was properly executed and/or is now enforceable in whole or in part.

 

2.A request for information concerning the Claimants Claim was made by CPR request dated 28 September 2009 to date the Claimant as failed to fully comply with this request and await any Termination Notice and statements in support of their claim. In particular I have never received a Default Notice or Termination notice.

 

3 Without prejudice to the generality of the facts and matters set out at paragraphs 1 and 2 above, the Defendant admits non receipt of a Notice Served under Sections 76(1) and 98(1) of the CCA 1974 Termination Notice relied upon by the Claimant, to enable lawfull Termination of the facility.

 

 

4 Further, incorporated within the sums demanded by the Claimant are sums claimed for administration fees, Overdraft Interest and like provisions. It is denied (if it be alleged) that the Claimant has incurred any such fees and charges, alternatively that such fees and charges if incurred accurately represent sums lost by the Claimant by reason of any breach on the part of the Defendant. Alternatively, the Defendant avers the incorporation of such claims is penal and unenforceable at law.

 

5 Further and in any event, by reason of the matters set out at paragraph 3 of this Defence and the requirements of section 87(1) of the Act, the steps taken by the Claimant and identified at paragraph 4 hereof were steps which the Claimant was not entitled to take.

 

6 Amendment to the CCA 1974 from 1st October 2008 requires the Claimant to issue annual statements to any alleged balance outstanding it is avered that the Claimants has failed to comply with this legislation.

 

 

7 In the circumstances failure of the Claimant’s Notice nor its termination of the agreement gave rise to an entitlement to claim any of the relief now sought by the Claimant.

 

8 The Claimant’s claim to be entitled to £xxxxx or any other relief following termination of any agreement is denied.

 

 

Signed

08 October

 

 

 

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Good to go Ekim;)

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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