Copies of statements?

[flower_chops]

I hve only just started looking into this and am a little confused on which way is better to get the correct charge amounts. I have reently been sent copies of my last 6 years statements by HSBC as I wanted to have a flick through them to add up the charges (around £600). However, after reading some people's cases should I have done the Data Protection thing first? This account has not been defaulted on. I could obviously still do this but would someone please advise me on whether I should do the Data Act thing or whether my duplicate statements I received will be enough?

 

Thank you from a grateful newbie!

[Michael Browne]

Copy statements are fine.

[flower_chops]

Thank you Michael Browne

 

I will look to moving onto the next step then...

[rdm2006]

Now that you have your statements. check out what you can and cannot claim for. click on the link to the guide below and see step 4

[GESucks]

Hi -

It sounds like we have a similar problem. How did you get HSBC to send you copies of your old statements? I am trying to get GE Capital to send me my statements from 2002-2004. Since they sold my account to a debt collector, they are telling me that I need to contact them to get this information. See my posting from GESucks.

 

-Thanks.

GESucks

[jowalshy]

GESucks, in order to obtain any information that a bank/building society/credit card company you send a SAR. This you can locate in the bank templates library, but just for ease I will post the link below:-

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

 

Once you send this the company then has 40 days in which to comply. (Don't forget to send the £10 fee with the letter)

 

Also any letter you send must be sent recorded delivery this way you can check via the website whether it has been delivered and also it is proof that you have sent them the letter.

 

Personally I would have thought that GE would still have copies of all of your statements. Did you send a SAR?

[Castlebest]

Or if you have online banking you can normaly get copies of statements there too but print them off/ save them now because they tend to delete the older ones as the new ones go on.

 

pete

[freakyleaky]

And here is the link that I think RDM meant to leave you. Newcomer? Here's A User Guide

[jowalshy]

flower_chops has the statements. I have directed GEsucks to the relevant forum and hopefully he/she will be able to get the info he/she needs.

[freakyleaky]

Nice work Jo! It's just with the post count staying at 2 for GEsucks I thought he/she may be having problems!

[jowalshy]

He originally posted in the welcome forum and then ended up on this forum.