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    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
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Hi all can anyone help with Welcome finance ?


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Loan amount £7000 to be repaid over 5 years .

Initial charge for loan £3000 .

Monthly repayments £280 .

Payments to date £2800 .

Current outstanding balance £9000 .

 

I have just recieved my first annual statement and it seems i am paying £280 a month but £180 of that is being deducted in charges so only £100 monthly is subtracted from loan .

 

Surely this can't be right , i have never missed or been late paying but i am reluctant to contact Welcome as the loan is secured on my house .

 

I would be very grateful for any advice as to what i should do ?

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Hello and Welcome, minus-millions.

 

I'll move this thread to the Welcome Finance Forum :)

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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hi Minus,

 

my suggestion is, if you are able to scan your agreement and the statement removing all personal info and that way people can see what the charges are for and work out if there is anything wrong with the contract or the charges.

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I have scanned my letters into com but how do i post them on here ?

 

 

I think the way the guys suggest doing it is to get a photobucket account and copy them to that then post on here.

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Ok please see below the only 3 letters i have from Welcome Finance that relate to me personally , the first is the offer i accepted , the second a copy of the agreement i recieved after i had agreed , and the third this years only statement which causes me alarm .

 

 

http://i999.photobucket.com/albums/af119/minus-millions/TheOffer.jpg

 

http://i999.photobucket.com/albums/af119/minus-millions/Agreement.jpg

 

http://i999.photobucket.com/albums/af119/minus-millions/AnnualStatement.jpg

Edited by minus-millions
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Minus, the £180 a month isn't a charge but the interest on the loan. Welcome are charging you 22.20% per annum according to the statement - that works out at roughly 1.85% a month. So, after your payment, the balance is £9843.43 and 1.85% of that is around £184. As the balance goes down, the amount you pay in 'capitalisation/interest' will decrease so 1.85% of £8900 is £165 or so.

 

You may find this link useful -

 

Excel functions for calculating loan repayments

 

I notice in your agreement that you're paying PPI, though. Get this cancelled immediately, even if you do nothing else.

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i had probloms with about 5 yrs ago if you miss a payment you will be taking to court well i missed a payment and won the court case due to not contacting for change of d/d though bank the judge throw the case out on reading the statement from my bank /and my self he advise w/f to closed my acct as i had being overpaying them advice pay off loan douggie company lots of luck oh yes judge awarded me £1500 cost

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if you get the PPI removed you need to ensure they restructure your loan - so the monthly payments reduce not that they take it off the back i.e. payments stay the same but you pay X number of months less.

 

Remember RESTRUCTURE not REWRITE - do not sign a new loan agreement

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I'd have to think about restucture , if i continued to pay £280 monthly once PPI was removed the loan would be settled in 2.5 years rather than 5 years , surely this would allow me to avoid considerable interest ?

 

I would need legal representation to go to court that doesn't come cheap !

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No - if they don't restructure you are still paying interest as remember the PPI is front loaded.

 

and why do you say you need legal representation there are plenty of people that do it themselves - me being one of them. Eveything I have learned I have learned on here and using the internet.

 

Anyway as i have said court is a long way off and you are speculating ahead of the game - first you need to send the letter to reclaim PPI. You can assess your options when you get a response.

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Dear Sir/Madam,

 

Re: Agreement Number

 

I purchased the above policies from you in connection with the loans referenced above.

 

I believe that I was miss-sold these policies for the reason(s) given below, and wish you to investigate my complaint according to your normal complaint procedures.

--------------------------------------

Despite it being explicitly required under the rules of the Financial Services Authority (FSA) the following terms of service were not met :-

 

1, At no time did Welcome Finance ask about existing insurance cover .

2, At no time did Welcome Finance advise the PPI was optional .

3, Welcome Finance did not comply with disclosure rules as they did not disclose the

amount of interest that is payable on the premium .

4, Welcome Finance failed to explain or bring attention to the exclusions and

Limitations of the policy .

-------------------------------------

I personally was not able to make an informed decision as a result of Welcome Finance failing to act within the rules explicitly required by the FSA .

To further underline this I had at the time of application an existing insurance policy that offers far greater cover than your own , this policy is a requirement of my mortgage and it seems reasonable to assume that Welcome while acting as an insurance broker and being aware of the mortgage should have suspected this and questioned the need for PPI of their own accord .

 

Of course I am now aware that your sales advisors receive commission upon the sale of insurance products and therefore their actions cannot be impartial. This should have been made clear to myself at the time of the insurance being sold.

 

Please now investigate my complaint within the eight weeks allowed to you. I expect that you will uphold my complaint and refund all premiums paid plus both statutory and compound interest and compensation . I would expect the loan to be restructured to take into account these changes but will view any attempt to rewrite the loan as grounds to forward my complaint to the Ombudsman .

 

I am advised because i dealt solely with Welcome Finance when the loan and insurance was approved that Welcome Finance is responsible for any third parties involved .

 

If I have not received a satisfactory response within 8 weeks I will contact the ombudsman who is already dealing with an unrelated complaint (fsa number *****) on my behalf to discuss court proceedings .

 

Do you think this letter covers everything or does it need altered again ? Comments please .

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