Company asking for update on personal circumstances

[streetgang]

Hi all, i have taken out a loan with a well known company who deal in subprime mortgages. The loan has been running for about 6 yrs and has no arrears. The company has recently started ringing 2 or 3 times a day (when my partner are out at work mostly) asking for us to ring them so that they can "update their personal details on us".

This may seem a bit petty, but can they legally seek this information from us?

its not like we are in financial difficulty and i am really loathed to give these guys any more information on us than we need to give.

 

Let me know if this is the wrong forum, otherwise thanks for all your help.

 

S

[smouk]

Unless you have a contract with them that specifically includes a clause to this effect then NO, they can't.

[GamekeeperToPoacher]

Hi Streetgang,

 

I would write to them saying that you will deal only in writing for their protection as THEY will have a paper trail and you can be sure that it is genuine.

 

Then I would refuse to answer security questions.

 

 

GK

[streetgang]

Thanks for your replies, have sent them a letter detailing what you suggest.

 

cheers

SG

[djc]

streetgang

 

they may have another agenda due in part to the success of our forum. be carefull, under no circumstances provide and signature any new terms and conditions that they may request of you.

 

good luck

 

djc