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Capital 1 CCa request


Dotty50
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Now had letter from Frederickson International Ltd.

 

DO NOT IGNORE

IMMEDIATE PAYMENT REQUIRED

 

Our client now requires payment in full to avoid further action!

 

Sent the PPI claim in and will do charges claim now, IF this was all paid it would clear the balance and give me about £800 back!

 

I live in hope. :)

 

Should I send a response to Freds?

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Sent a letter to Freds advising account in dispute etc.

 

Had two letters today

 

1, Thankyou for writing to us about your account (I do not know which letter they are replying to, PPI claim or further SAR), it will take a while to look into the situation and investigations may take longer than 4 weeks but they will collect the information etc!

 

2, Thank you for your letter to P2C, which has been passed to out complaints dept, they are entitled to blah blah blah..................Account now with Fredricksons, you can ring etc. Yeh right!

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Hi, Anyone subbing who has had any dealings with Fredricksons?

 

I have had another letter from them today, thanking me for my recent letter, however we need to discuss this matter further with you.

 

Please call etc................. Account put on hold for 10 days.............. further action MAY be taken if I don't contact them.

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And that further action will be.......... another letter :D

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Hi Silverfox,

 

Full of hot wind then, like lots of others!

 

Well my next action WILL be another letter, I wouldn't want them to think I am ignoring them, because theire first letter said DO NOT IGNORE.

 

Think I will head mine up on the same basis! :rolleyes:

 

But I will put PLEASE on mine as they did thank me for my previous letter!

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Keep at em Dotty!!!

Brooooooooooooooooooooooooooooooooooooooce's success's so far:

 

Capital One - 15% f & f saving £4,250

Barclaycard - 25% f & f saving £12,000

Blackhorse - reduced loan settlement saving £1,605

Cahoot - 15% f & f saving £2,740

MBNA - 20% f & f saving £26,800

Lloyds TSB 28% f & f saving £7,377

 

Total written off to date: £54,772!!!!!!!!!!!!!!

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Hi, Anyone subbing who has had any dealings with Fredricksons?

 

I have had another letter from them today, thanking me for my recent letter, however we need to discuss this matter further with you.

 

Please call etc................. Account put on hold for 10 days.............. further action MAY be taken if I don't contact them.

 

If you havent already sent your letter.

 

 

Dear Sirs,

 

I am in receipt of your letter dated DATE

 

I wrote to you on DATE. I advised then that this account is in dispute with the original lender and that I would not be contacting you .

 

Until my Official Complaint with Capital One has been resolved to my satisfaction, then as already advisd. I will not be contacting you and any further attempt to pursue or harass me over this account will be reported to the Office of Fair Trading, Trading Standards and the Financial Ombudsman.

 

I would also point out that I do NOT discuss my financial affairs on the telephone so I must insist any communication from you in in writing this is legally acceptable and protects me should this proceed to litigation.

 

 

Yours etc,

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

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1: How can BCOBS protect you from your Banks unfair treatment

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3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Got home from work and another letter arrived from Freds!

 

It's dated the day before the first letter and confirms that they have now referred the matter to their client and will 'revert' to me as soon as they are in receipt of instructions.

 

Account on hold in the meantime. :rolleyes:

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Think I realise more now what you meant Silverfox. Got another letter today, exactly the same as yesterdays!

 

 

Psychic me :D or is it that they are just so predictable

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Hi

 

Fredricksons have written to confirm that they have been instructed to take no further action against me and have therefore closed their file, Phew! :)

 

Capital1 have also written to advise that my account is no longer being managed by the Debt Collection Agency.......it is important that I continue to pay etc.

 

Nothing back from them regarding charges reclaim or PPI.

 

Still no calls from them either.

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Had a letter yesterday advising that they will not repay PPI :evil: so more reading up to do on this DX has advised that I should continue with the claim.

 

I presume next will be the charges, we will see.

 

The total claim would clear this account and have an excess of around £600, that's with CI, I have not added the 8%.

 

However the one thing they mention is that this was an online application, I can't remember this but what does it mean they have to produce? I would have expected a copy of the online application at least and looking at the SAR again, this may be roughly what they have sent.

 

Have spent the morning dealing with a final response on one of my MBNA cards so am not going to look at this one now, need a little ME time! :)

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