Egg Card And Default Notice - invalid?

[alfwithhair]

Yes, put the letter back in the envelope and send it back to them marked "not at this address"

Then continue to watch the TV.

They are just on a fishing trip, don't take the bait by corresponding with them

[angry cat]

Report them to the OFT!

 

Also, log your complaint with Consumer Direct (the consumer arm of the OFT) who will pass your complaint onto your local Trading Standards.

 

IMPORTANT, that members follow the correct complaint procedure, in order that the OFT can gain a clear insight about firms such as this one, firms who ride roughshod over the OFT guidelines on Debt Collection;

such complaints can impact on their ability to hold a consumer credit licence.

[Stagparty]

Thanks guys - is there anything else I can do except for the complaint letter to Freds, Egg, OFT & FOS?

[PGH7447]

forget about them - as stated dont worry about it

[Stagparty]

Thanks guys - I'm just concerned about how this leaves my parents, will they start getting phone calls next etc?

[angry cat]

Fred's are breaching the data protection act 1998 and;

breaching the OFT guidelines on Debt Collection

 

Tell them, that you have made formal complaints to both the OFT and ICO.

Tell them to only correspond with you via the written word.

 

Unless you are a minor, which clearly you are not, they should not be discussing your personal subject data with your parents.

 

BT have a service called 'Choose to Refuse' which enables one block selected phone numbers.

[harrassed senior]

Complain to the ICO:

 

Complaints - Privacy & electronic communication - ICO

[Ell-enn]

If you do write to them make sure it's by recorded delivery otherwise they'll simply deny getting it. Keep a copy of anything you send then check the tracking number on the royalmail website and print the signature receipt.

[Pinky69]

The ICO now has powers to impose huge fines on them for this. Make sure Freds get a copy of your complaint to the ICO. Every complaint is another nail in their coffin.

[iclarke]

My wife too has received a similar letter. She has never defaulted on the loan and pays it monthly by direct debit. Yesterday we received the following letter. I have typed the letter as is barring any typo's from me. does this mean that the new company will be able to make different demands for the repayment of the loan?

Regards

Ian

 

Important news from Egg Banking plc concerning your Egg Loan

 

Dear **********

We want to give you some important news regarding your Egg Loan. Following recent discussions, you Egg Loan will be transferred from Egg Banking plc to Britannica Recoveries S.a r.l

acting in the name of and on behalf of its compartment Moorgate (Britannica-Moorgate) and will be serviced by Moorgate Loan Servicing Ltd. This transfer will take place on 11th July 20011

Your Egg Loan

The Transfer involves the assignment of all Egg Banking plc's rights as lender to Britannica-Moorgate, who have agreed to perform the obligations of Egg Banking plc under the terms and conditions of your Egg Loan Agreement.

 

From 11thJuly, references to 'we', 'us', 'our' and 'Egg' in your Egg Loan Agreement terms and conditions will become references to Britannica-Moorgate, and any references to the 'group of companies' that includes Egg will also become references to Britannica-Moorgate.

 

Date Protection

As a result of the transfer, Britannica-Moorgate will replace Egg as the data controller for the purposes of the Data Protection Act 1998 from 11th July 2011.

 

What happens next

You should continue to make payments on your Egg Loan in the usual way. If you make monthly payments by Direct Debit, you do not need to do anything as your payments will be collected as normal. Moorgate Loan Servicing Ltd will be in youch with you shortly and we are working closely with them to ensure a smooth transition.

[BRIGADIER2JCS]

One question if your wife has not defaulted on the loan why is

it being passed to a debt recovery company?

Or do you mean that she is making reduced payments on the

original amount, most providers will sell or assign a debt

if they feel reduced payments are going on

too long or are too little.

[iclarke]

One question if your wife has not defaulted on the loan why is

it being passed to a debt recovery company?

Or do you mean that she is making reduced payments on the

original amount, most providers will sell or assign a debt

if they feel reduced payments are going on

too long or are too little.

 

Sorry for not being clear. She has never defaulted on the payments and the end date for the loan has always been 2012. So yes why would this have been passed on? It does say in the letter that Britannia-Moorgate have agreed to perform the obligations of Egg Banking under the terms and conditions of the Egg Loan Agreement, which may suggest that it all will carry on as normal. I just find it strange it has been passed on in the first place.

[BRIGADIER2JCS]

Hi yes it is odd If I were you I'd write to Brittania and find out why

this has been passed on.

[BRX7]

egg have sold their loan book i think

[BRIGADIER2JCS]

Yes to Barclays as of 01/03/2011 the y now own all EGG CC accounts.

[The Debt Star]

I've received an IDENTICAL letter ref my Egg loan too.

 

In my case the account is in prior dispute. Hasn't prevented Egg assigning, full blown absolute assignment to Arrow.

 

Looks like they're selling off all of their defaulted accounts to Arrow in one fell swoop.

 

So, have to ask, what are Arrow like to deal with?

[BRIGADIER2JCS]

Bl**dy minded they will pass this through t Fredrikson International to collect

and the usually to ''solicitors'' Brian Carter who like to use (misuse) the

court system for debt collection.

[The Debt Star]

Ok, thanks for the heads up.

 

What are Arrow like with F&Fs?

[BRIGADIER2JCS]

Arrow tend to leave things to Freds in my experience, bur you can only try.

[The Debt Star]

and what are freds like with F&Fs? nothing less than 75% or do they accept lower?

 

Stagparty, I've started my own thread as don't want to hijack yours. Feel free to hijack my thread if you want though mate as we're all in the same boat being 'shelled' by Egg

Edited June 26, 2011 by The Debt Star

[Silverspar]

I fully paid off my Egg loan in January 2011 but I still received a letter last week from Egg about my loan being transfered to Britannica Recoveries. Egg state it is in case I require any information on my old loan... but at first sight, transfer to a recovery agency doesn't look good. Yes, it appears Egg are selling all their loan business. Here is the full text of their letter:

 

June 2011

Loan Account No. xxxxxxxx

 

Important news from Egg Banking plc concerning your previous Egg Loan

Dear xxxxxxxx

 

We want to give you some important news regarding the Egg Loan you previously held. Following recent discussions, the Egg Loan business will be transferred from Egg Banking plc to Britannica Recoveries S.à r.l acting in the name of and on behalf of its compartment Moorgate (Britannica-Moorgate) and will be serviced by Moorgate Loan Servicing Ltd. This transfer will take place on 11th July 2011.

 

We appreciate that you have now fully paid off your Egg Loan, but as a result of the transfer, Britannica - Moorgate will replace Egg as the data controller for the purposes of the Data Protection Act 1998 from 11th July 2011.

 

What happens next

Should you in future require any information on the loan you previously held with Egg you should now contact Moorgate Loan Servicing Ltd.

 

Your sincerely

 

 

[signed]

[probably a ficticious name]

Head of Loan Products

Egg Banking plc

 

 

Btw I successsfully claimed the PPI about 2 years ago - so I've no need to contact Egg or their successor about this loan ever again.

[BRIGADIER2JCS]

No gone,dead and buried.

[The Debt Star]

silverspar - are egg selling all of their loan business or just the bad debts do you think? makesa difference to the tactic I am about to employ against them.

[BRIGADIER2JCS]

The information I have is that Barclaye have aquired the '' live'' EGG accounts not defaulte,

the subprime accounts are being hived fff.

[The Debt Star]

right...so what does egg do if it cannot hive off a subprime account because to do so would breach the OFT Guidance and s40 AJA 1970? Am thinking here of accounts in prior dispute.