Tate-Lloyd/Claims Management UK

[mrdj]

As a partner in the company she is ultimately responsible for the language her staff use when engaging with a client, it is her duty to provide the necessary training to educate her staff accordingly.

[c123]

Sorry this is an outright lie as *****do not have a merchant facility.They do not take payment direct from clients.

look i dont lie the sale team said this to me who ever they are if ***** want to sue me let them try you sound like you work for them

Edited April 29, 2009 by MARTIN3030

[supasnooper]

After looking at this in more depth I have discovered that they do not purport to be solicitors.

By saying that they are a [problem], you could be sued and just consider the implications for one moment if you are incorrect.

 

Please do your research.

 

I did.

 

I'd read your post #33 - http://www.consumeractiongroup.co.uk/forum/show-post/post-2130851.html

[mrdj]

That's got to hurt!

[supasnooper]

Caroline,

 

Reading back through the thread you have imparted an awful lot of knowledge of these

 

1/ Not true at all. They have a team of staff.

 

2/ ***** resigned due to ill health

 

3/ their system has been copywritten so you need to be aware of this.

 

4/ ****** do not use the CCA as this system takes too long

 

5/ ***** are solicitors and they do not need an MOJ licence as they work indirectly and do not market their business.

 

6/ I can assure you out of the money you state, Tate-lloyd will have seen very little of this.Who did you pay the money to?

 

7/ I have seen letters from lenders regarding this re clients whose have been.

 

8/ With regard to your own situation i suggest that you drop a short e-mail to **EDITED** and explain your situation and mention that you exchanged email correspondence with Caroline2009 and wondered if you could have an update. I will mention this to them and let's see if we can speed this up for you.

 

9/ Sorry this is an outright lie as ***** do not have a merchant facility.They do not take payment direct from clients.

 

10/ Final office move completed today. No work has been done this week due to this.

 

11/ You've been told they don't want clients making payments on credit cards.

 

and mostly in a very defensive tone.

 

If I was ******* I would be extremely worried about a chatty member of staff revealing all to a friend who then posts on an open forum.

Edited April 29, 2009 by MARTIN3030

[Caroline2009]

look i dont lie the sale team said this to me who ever they are if ***** want to sue me let them try you sound like you work for them

 

****don't have a sales team.

What are you talking about??????????

 

I think you are confused here.

Edited April 29, 2009 by MARTIN3030

[c123]

****** don't have a sales team.

What are you talking about??????????

 

I think you are confused here.

how all of these people cant be wrong i just want THE ****** to do what they say they can do and clear all my debt

Edited April 29, 2009 by MARTIN3030

[Caroline2009]

Caroline,

 

Reading back through the thread you have imparted an awful lot of knowledge of *********

 

1/ Not true at all. They have a team of staff.

 

2/ ***** resigned due to ill health

 

3/ their system has been copywritten so you need to be aware of this.

 

4/ ********do not use the CCA as this system takes too long

 

5/ ****** are solicitors and they do not need an MOJ licence as they work indirectly and do not market their business.

 

6/ I can assure you out of the money you state, Tate-lloyd will have seen very little of this.Who did you pay the money to?

 

7/ I have seen letters from lenders regarding this re clients whose have been.

 

8/ With regard to your own situation i suggest that you drop a short e-mail to **EDITED** and explain your situation and mention that you exchanged email correspondence with Caroline2009 and wondered if you could have an update. I will mention this to them and let's see if we can speed this up for you.

 

9/ Sorry this is an outright lie as ******* do not have a merchant facility.They do not take payment direct from clients.

 

10/ Final office move completed today. No work has been done this week due to this.

 

11/ You've been told they don't want clients making payments on credit cards.

 

and mostly in a very defensive tone.

 

If I was ******* I would be extremely worried about a chatty member of staff revealing all to a friend who then posts on an open forum.

 

Yes I assumed they were sols until I researched it further.

No I am not a member of staff.

Do know more than most about the firm and therefore it is interesting and worrying to see how quickly a picture can be painted that is inaccurate.

 

They absolutely do not have a sales team and do not take payments so a posting prior to this stating that money was paid to them is an outright lie.

 

They process paperwork, that's it.

 

Reading these posts is like watching a group of 10 year olds in a playground.

Judging from one of the more recent posts not only are there IQ issues but emotional intelligence ones aswell with some of the posters.

 

Bottom line - money was not paid directly to ******* so if there is a problem then surely you should go directly to the person you did pay.

 

Actually using the CCA is so slow and tedious and if there is a faster method why not use it. Managing client expectation should be done by the company that sells the service.

If the timescales have been delayed it must be frustrating but the end result is worth the wait as it is still faster than the CCA route.

 

The company selling it should give full info as to what is involved and if they feel it is not appropriate for the client they should make a judgement and tell them so.

 

Come on all of you, grow up and see this for what it is: an opportunity to make the debt unenforceable faster than CCA. May be a rough ride but it works.

The firm have had some internal issues and are addressing them.

 

For all of you who think you are so clever the same system is used in the US.

Edited April 29, 2009 by MARTIN3030

[Caroline2009]

how all of these people cant be wrong i just want ******** to do what they say they can do and clear all my debt

 

THEY DO NOT HAVE A SALES TEAM

Edited April 29, 2009 by MARTIN3030

[supasnooper]

THEY DO NOT HAVE A SALES TEAM

 

 

So they just allow any company to advertise and attach themselves likle limpets ...............oh and get a small slice of the fees.

 

Fees that have been paid by people, who, when in debt, are paying to be free of debt !

 

How hypocritical !

[Caroline2009]

So they just allow any company to advertise and attach themselves likle limpets ...............oh and get a small slice of the fees.

 

Fees that have been paid by people, who, when in debt, are paying to be free of debt !

 

How hypocritical !

 

Your attitude disgusts me.

They do not take a large fee.

They do a service and yes they charge for it. It is faster than the CCA route.

Please do not display your egotistical tendencies on this thread.

Just because there is a company out there who has a good method.

You have not understood anything of what I have said.

They have helped many people who are desperate and vulnerable.

This thread is a sham.

 

There is no honesty in it.

You are only interested in perpetuating your preconceived opinion which is not factually based.

[supasnooper]

Please do not PM me and then abuse the reply I proffered...........I now see why offering advice by PM is frowned upon !

 

I'm sure the mods will take a look at what was posted

 

I do not condone the actions of proposing such companies that charge a fee for those services.

 

As such, I find your responses on this thread very repulsive and a good indication as to why such companies should be avoided at all costs.

[MARTIN3030]

Reported post acknowledged.

First of all CAG has never supported nor encouraged anyone to use third parties who charge fees to do something that you can easily do yourself for free.

In 2008 following an increase of firms who were advertising their services for claims management,and the promise of debt clearance,the FSA jointly with the MOJ introduced tougher measures and introduced new licencing criteria for those operating in these fields.

As a result we have seen different activites including those with MOJ licences "Farming out" business to other parties.

Lets be clear,none of these people are working or offering services for nothing.

In some instances there is 25% commission plus vat which borders on a third !!

I see no reason as to why any of these people should be given publicity on this site.

[memberofstaff]

Has she forwarded any letters onto you yet?

 

 

Yes she has, and if anybody would like to see proof that this system is working please feel free and send an email to email address removed by site team

 

Dr. Lloyd has left due to health problems, we have moved offices, to expand our admin department, simply to provide a better service.

We never claimed to be solicitors, however both Dr Lloyd and I have a legal backround. We have advised our staff not to refer to us as "Solicitors". We are making clear in our letters, that we are providing a file management service. The process takes a minimum of 28 days, however we have to appear reasonable at all times. Creditors are getting more and more aggresive, to the point of telling one of our customers that "even if the debt is squashed in court, you still owe us the money".

We receive very little money, and are making hardly any profit.

I believe it is time that people are aware of the way banks are working, and if anybody would like to have information regarding this please email me, and I send the info.

 

Tate-Lloyd

Edited April 29, 2009 by ScarletPimpernel
Remove advertising email address

[ScarletPimpernel]

memberofstaff:

 

The email address has been edited out of your post, since the final sentence appears to be thinly-veiled advertising. Why not make us all aware of the way banks are working, rather than asking people to contact you individually - especially as workload appears to be an issue.

 

Perhaps you can answer a few questions:

 

- with whom is your contract - the individual who has paid for your services, or the introducer or intermediary?

 

- you've confirmed that Tate-Lloyd aren't solicitors, so what qualifications do the principals or staff have? What is the 'legal background' you refer to?

 

- what is your success rate?

 

- the email address you posted relates to another firm who are a debt management consultancy. Are you the same firm or a separate legal entity?

 

- a search of the ICO database reveals that Geoffrey Lloyd (retd) is registered as a data controller, but Tate-Lloyd is not - data controllers have to list all trading names. The database isn't always entirely up to date, so can you confirm your data registration number?

 

- similarly, I was unable to locate Tate-Lloyd or the principals on the OFT's database of consumer credit licence holders - and any business helping people with debt requires a licence. Again, the database may not be entirely up to date, so can you confirm your consumer credit licence number?

[Caroline2009]

Reported post acknowledged.

First of all CAG has never supported nor encouraged anyone to use third parties who charge fees to do something that you can easily do yourself for free.

In 2008 following an increase of firms who were advertising their services for claims management,and the promise of debt clearance,the FSA jointly with the MOJ introduced tougher measures and introduced new licencing criteria for those operating in these fields.

As a result we have seen different activites including those with MOJ licences "Farming out" business to other parties.

Lets be clear,none of these people are working or offering services for nothing.

In some instances there is 25% commission plus vat which borders on a third !!

I see no reason as to why any of these people should be given publicity on this site.

 

Your track record is good.

So have you cleared card debts in full.Also would you agree that sometimes when you are stressed and over burdened with it all, sometimes it may feel easier to pay a small fee to get a company to do it for you. I was and know how it can feel during a vulnerable time in your life, say divorce, to want to just hand it to someone else.

[steff63]

Hello everyone.

I began to look up Tate Lloyd on line and came across this thread.

 

I too was contacted by claim management uk, by a guy named Edit, Edit explained how my credit cards could be eradicated and after just getting divorced myself, it seemed like an ideal opportunity to clear my debts.

I have paid the fee of £275 on one of my credit cards directly to a girl named Edit at Edit.

I was duly contacted by Tate Lloyd within a few days, and I have had three affidavits sworn, and returned the same to tate Lloyd.

Since then I have heard nothing. Granted the "28Day" period as quoted by Claim Management hasnt passed yet, but Im getting a sinking feeling after reading all your responses, that maybe this isnt going to work.

 

One of the other posters sent a thread saying that Mint had closed his account, does that mean that he is now liable to pay his outstanding balance in full?

Also I was under the impression that Tate Lloyd would deal with the respective credit card companys once the affidavits had been forwarded, Caroline is this the case?

Can anyone tell me exactly what the sequence of events are supposed to be.

Am I going to get people from the credit card companies contacting me and threatening to destroy my credit worthiness, and if so what should be my response?

I am going to let this progress as I have paid my fee, to Edit who in turn have passed my details on to Tate Lloyd.

 

I was concerned that on the three occaisions that I have tried to contact Tate Lloyd, that all three messages are still awaiting replies as promised on their answerphone system.

 

I am looking forward to any replys

 

Thanks

Edited April 29, 2009 by saintly_1
Removal of names and advertising

[Caroline2009]

Edited out a quote that has been edited

 

Hi there,

If you see above a member of their staff has written on the thread.

You have nothing to worry about.

The system is that about three weeks after the first Affidavit you will have a final one to have sworn. Once this goes off to the lender that should be it. You will get a final document from Tate-Lloyd confirming completion and possibly something from the lender, but sometimes you may have to rely on the completion document.

There is a backlog, not helped by moving offices. If you email them now at the address you have for them, it may help. Tell them you have not received the final affidavit. However you will be in the system.

Mine was slightly delayed also but came in the end.

 

I think you will find it easier to contact them now the move is complete.

It is easy when you read this posts to jump to conclusions and also for other posters to whip up a frenzy among the readers that everything is a [problem] without looking at the full facts. To date all hat has happened to you is that the process is a little delayed.

If you do have hassle from creditors there is a letter that Tate-lloyd can provide that you can send them stating relevant statutes that show it is illegal for the lenders to chase you while the debt is in dispute.

Sometimes there does seem to be little communication between the lenders and the companies they use to collect the debts but just tell them it is disputed.

 

One lender completely backed off when I told them it was disputed and apologised for calling!!! Another has passed it to their collection company but I have told them it is disputed and to refer back to the original lender.

 

Anyway, you have nothing to worry about. Just email them and say you have not received the final affidavit and can they send it out.

The end result is worth it. Divorce plays complete havoc with your finances so I really empathise with you.

Yes, Tate-Lloyd will speak to your creditors but it may not stop them chasing you.

Edited April 29, 2009 by saintly_1

[memberofstaff]

Edited out a quote that has been edited

 

 

We are aware that some sales people are claiming it only takes 28 days, however this is only the minimum. We have addressed this issue, which causes a lot of problems for Tate-Lloyd.

I also like to point out that we only offer a File management service, basically we are sending letters on behalf of our customers.

We are not making any claims, nor do we give debt advice, we are refering to the OFT Debt collection guidlines.

Once the process starts our customers usually dont hear from us untill the process is over, unless the customer is contacting us.

 

However please email if you have any concerns.

Edited April 29, 2009 by saintly_1

[ScarletPimpernel]

I think many of us would be reassured if either memberofstaff or Tate-Lloyd's number 1 supporter would answer the points I raised above, particularly those relating to compliance.

 

Just to reiterate, any business that collects data (such as customers' names and addresses) is required to be registered with ICO. The OFT says that a business that helps people with debt problems (this is the OFT's own broad definition), requires a consumer credit licence. Given that these registrations are both legally required and in the public domain, I don't imagine that a legitimate business would have any problem providing confirmation.

[42man]

I'd certainly like to see the answers to the questions posed by ScarletPimpernel in post #90

[yourbank]

I only just spotted this thread. I am well known for my distain at certain types of claims management companies. The ones that charge an upfront fee as the post offices will only give them Gold encrusted stamps for their letters since the price of three stamps and a subject access request is £49.99.

[42man]

If there is no response then ALL the threads relating to Tate Lloyd will be deleted, as it is just clear touting....

[yourbank]

42man considering the company was incorporated in February 2009(check companies house) IT IS clear advertising already. Nice try though by those working for the company to at least try.

[c123]

Have you been paying any money to your creditors?

no i have not payed the creditors for three months and i got a letter from there solicitors so in the end i gave in and payed them but now i am black listed because of what the tate and lloyd have advised me to do