Commons debate on debt collection

[phoenix11]

I've just got in.

 

Who's Mrs Brazier?

[mr.ton]

A lovely lady who is no longer with us thanks to the **** DCA's

[Pinky69]

I agree the best message that came out of it was that the banks/DCAs are being watched by everybody. There is a long way to go in this war. In my view it will take a major player to actually lose their licence for the others to sit up.

[cerberusalert]

I've just got in.

 

Who's Mrs Brazier?

 

Also see the Hansard report House of Commons Hansard Debates for 18 Dec 2007 (pt 0020)

[blind-as-a-bat]

I agree pinky, the question s how can we speed up the proscess?

 

(and make sure its LTSB:D, ok that may be unrealistic, but its one i would love to see;-))

[fermi]

I've just got in.

 

Who's Mrs Brazier?

 

Grandmother 'terrorised' to death after bank wrongly hounded her for £16,000| News | This is London

[creditcardmug]

I've just got in.

 

Who's Mrs Brazier?

 

An old lady who committed suicide due to the tactics of these **** DCAs

[marie6666red]

a template letter is a brilliant idea., the people of this country have now just about had enough. but its the people who can stand up and say no more.....i love this site.

[underdog13]

An old lady who committed suicide due to the tactics of these **** DCAs

 

Senior citizen, CCM;) I know some seniors who get very cross at being called 'old lady' - my mum is one of them:D Good job she doesn't use a computer; you'd get an ear bashing:lol:

[creditcardmug]

Senior citizen, CCM;) I know some seniors who get very cross at being called 'old lady' - my mum is one of them:D Good job she doesn't use a computer; you'd get an ear bashing:lol:

 

Sorry mate, im not always politically correct:roll:

[phoenix11]

Good god - I hadn't heard about that.

 

Although the poor lady was not the victim of manslaughter, there should be a law in place which allows criminal proceedings to be brought against companies who are shown to have acted so negligently/ abusively and cannot prove they have followed all lawful procedures.

[underdog13]

Sorry mate, im not always politically correct:roll:

 

Me neither; I got told off in a theatre foyer when I asked for 'two tickets, one of them an OAP discount' - got my knuckles rapped and lectured on the term 'senior citizen'

[creditcardmug]

Good god - I hadn't heard about that.

 

Although the poor lady was not the victim of manslaughter, there should be a law in place which allows criminal proceedings to be brought against companies who are shown to have acted so negligently/ abusively and cannot prove they have followed all lawful procedures.

 

Its one of the reasons a few of us are on here all the time fighting the fight

[underdog13]

Good god - I hadn't heard about that.

 

Although the poor lady was not the victim of manslaughter, there should be a law in place which allows criminal proceedings to be brought against companies who are shown to have acted so negligently/ abusively and cannot prove they have followed all lawful procedures.

 

That's a very good point, Phoenix.

 

I wonder if her family could sue on the grounds of contributary negligence or something?

 

The only thing these lowlifes understand is money and hitting them in the pocket is the only way to get their attention:mad:

[harrassed senior]

As a grey haired lady of certain years, I am what I am, and call me what you will, (but, as my sister always says after that ' as long as you don't call me too late for me tea')

[joemay]

I was of the impression (before I discovered CAG) that Banks/DCA's could send bailiffs to our house and take everything, it's what they want you to believe when they send notices.

 

IMO I think that the consumer credit act should be amended and it made policy that all default notices and letters from Banks/DCAs to debtor's, should state "IF YOU ARE NOT SURE WHAT TO DO, PLEASE VISIT The Consumer Forums - Welcome to the The Consumer Forums", that way everyone will see what their rights as consumers really are and we may never have to read another tragic case in the paper again.

[Alphageek]

I was of the impression (before I discovered CAG) that Banks/DCA's could send bailiffs to our house and take everything, it's what they want you to believe when they send notices.

 

IMO I think that the consumer credit act should be amended and it made policy that all default notices and letters from Banks/DCAs to debtor's, should state "IF YOU ARE NOT SURE WHAT TO DO, PLEASE VISIT The Consumer Forums - Welcome to the The Consumer Forums", that way everyone will see what their rights as consumers really are and we may never have to read another tragic case in the paper again.

 

Amen to that brother!

[Kraken1]

lots of interest from parliament then. three mps. woo.

[underdog13]

lots of interest from parliament then. three mps. woo.

 

The rest were filling up on fags and booze before the price went up:rolleyes:

[tamarindo]

Here it is the 22 April 2009 debate at the House of Commons

 

House of Commons Hansard Debates for 22 Apr 2009 (pt 0019)

 

any comment??

[mr.ton]

Well i guess its good that its being debated/talked about in the way it is..better than nothing at all.

[Kraken1]

only 11000 complaints?

 

More than half of that number have posted on the 'cheekiness to dcas' thread in a fraction of the time.

 

The message is clear - people need to stop whining into their cereal or keyboard and actually complain.

[mr.ton]

Alot of people are scared in this country Kraken thats why.

The system is designed to work/operate against them in general..so it will take a while to change that mentality in people.

They adopt a "better the devil we know" attitude & whilst they shouldnt, its understandable coz fighting the establishment/getting things changed can be very scary indeed sadly.

[babybear39]

Good to hear the minister mentioning poor Beryl Brazier and the sanctions imposed on 1st crud Shame he didn't mention MH and name the other 11

[Kraken1]

Alot of people are scared in this country Kraken thats why.

The system is designed to work/operate against them in general..so it will take a while to change that mentality in people.

They adopt a "better the devil we know" attitude & whilst they shouldnt, its understandable coz fighting the establishment/getting things changed can be very scary indeed sadly.

 

Agreed, but we cannot complain that the OFT is not doing anything if they are not being provided with the evidence on the first place.

 

500 odd csa members. That is 22 complaints each. Less than two a month*. This is against millions of accounts. I am not saying that there is not a problem, but it is up to us - the public - to stand up and be counted if there is something going on that we don't like.

 

As someone important said (no-ide who) we get the government (and therefore regulation) we deserve. Burke also said evil prospers when good men do nothing.

 

For context, consumer direct top ten complaints:

 

Complaints to Consumer Direct in calendar years 2007 and 2008

 

2007 2008 Percentage difference 07v08 Second hand cars purchased from independent dealers

 

 

41,880 47,019 12.27% Mobile Phones (service agreements)

34,679 31,267 -9.84% TVs

 

19,744 20,313 2.88% Mobile Phones (hardware)

 

17,760 20,159 13.51% Car repairs and servicing from independent garages

 

15,253 16,176 6.05% Second hand cars purchased from franchise dealers

 

13,322 15,230 14.32% Upholstered furniture

 

14,024 14,530 3.61% Women’s clothing

 

11,732 14,390 22.66% Internet Service Providers

 

13,536 14,246 5.25% Leather furniture

 

11,567 12,979 12.21% Total complaints

819,815 874,171 6.63%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Sweeping generalisation - some will obviously get none, others much more.