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    • go do a Direct Debit Guarantee Clawback to your bank if you've now got control of his bank account finny.
    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
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bailiff Andrew James Enforcement CTAX debt at my door a few weeks ago


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Guest Happy Contrails

That wont work. Send this letter to both the council and the bailiff then follow it up by fileing a claim in the small claims track naming ONLY the council as the defendant.

 

Bailiffs/Council

Address 1

Address 2

Address 3

Postcode

 

DATE

 

Dear Sir/Madam

 

Re: [YOUR NAME + REF]: Your fees.

 

I write following a visit by your bailiff however there appears to an irregularity with his fees and I ask you to provide the following in writing within fourteen (14) days:

 

1) The name and address of the court that issued the certificate for the bailiff in charge

 

2) The amount of i) bailiffs fees, and ii) the original debt

 

3) Truthfully confirm the bailiffs fees comply with legislation

 

If you appear to be unable or unwilling to provide the above, I will automatically commence proceedings on that basis.

 

This letter is delivered by Royal Mail and a certificate of posting has been obtained. It is your responsibility this letter is handed to the relevant person in your organisation.

 

Yours Sincerely

 

YOUR NAME

 

No positive response then sign up to Money Claim online https://www.moneyclaim.gov.uk/csmco/login_pass_yes01.jsp

 

In the Particulars of Claim

 

On [DATE] I was charged by a bailiff acting for the defendant the sum of £[AMOUNT] unpaid council tax plus fees of [£AMOUNT] and those fees are inconsistent with legislation. I have tried to seek a reasonable resolve with the defendant who is unwilling to settle the matter and their contractor has closed the case. I ask the defendant pay me the sum of £[AMOUNT] and statutory interest 8% from the date the money become due under Section 69 of the County Courts Act 1984 plus costs allowed by the court.

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should i only do this once the debt is paid off as i have to phone the bailiff today to let them know that the council said that i have to pay £50 per week and arrange the payments???or can i put it in now..

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hi all have just looked to see how much it would cost to hire out a 14ft van and it came in at £75 so the £225 that the bailiff charged me would this come under the unreasonable cat????

do i e mail the council with this or just leave it well alone as the council have helped me out by getting the payments reduced and stopped them coming to remove the goods as i dont want to rock the boat and end up in the same situation i was in...

thanks all for all the help and advice..

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Guest Happy Contrails
it would cost to hire out a 14ft van and it came in at £75 so the £225 that the bailiff charged me would this come under the unreasonable cat????.

 

You have a right to make a complaint for trying to charge £225. It is attempting to defraud and still commits an offence. You can file the complaint against a bailiff at any time, but you must reclaim overcharged fees from the Authoirty within 6 years from the date the unlawful charge was made. The law only provides reasonable costs for transporting goods in a van, no goods trasported in a van then reasonable costs = £0.00.

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That wont work. Send this letter to both the council and the bailiff then follow it up by fileing a claim in the small claims track naming ONLY the council as the defendant.

 

 

 

No positive response then sign up to Money Claim online https://www.moneyclaim.gov.uk/csmco/login_pass_yes01.jsp

 

In the Particulars of Claim

right have just finished writting this letter out twice (hands now hurting lol) so if isend this first and dont get the charge taken off for the van do i then file a claim in the small claims and how do i go about this???sorry if im being a pain...
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i am having a similar prob regarding van fees i was charged £225 for a van which never came and told by the council that it was with a view to remove goods...

have been told that yes they can charge van fees only if a levy has been made and even if they do not remove goods which i always thought that they had to remove goods to charge for the van fee have been looking round but cant get a proper answer on this as a lot of peopls views are different where ever you go...if you find anything out that you think is right please let me know thanks

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Council tax, no such fee is allowed.

 

Parking tickets regulations (The Enforcement of Road Traffic Debts (Certificated Bailiffs) Regulations 1993) provides for reasonable costs for bringing a van to an address with a view to transporting goods belonging to the debtor in it. If no goods belonging to the debtor are transported in the van or the van is owned by the bailiff or his firm and he has already charged the debtor a separate visit fee as prescribed elsewhere in the regulations then reasonable costs = £0.00. Operative word is costs, its not a fee.

apparently yes they can charge van fees for council tax i asked the council for a screenshot of the charges on my account and they said that £225 was for van fees with a intention of removing goods now surely if they went aloud to add them charges the council would know wouldn't they?????not saying you are wrong but am getting such mixed replies dont know if im coming or going with this one lol

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I'm not 100% sure but I thought they were allowed to charge a van fee but only if a walking posession and levy had been done previously - I believed these cannot be done on the same day as the attendance with a van. Also the charges have to be reasonable i.e. what it would cost you to hire the same van size from a rental company for the time they were at your premises.

 

I stand to be corrected though

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Guest Happy Contrails

There is no regs IFAIK that prescribe costs for turning up with a van with a view to remove. As the law already provides for bailiffs to charge a fee for making the visit, there are no reasonable costs.

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There is no regs IFAIK that prescribe costs for turning up with a van with a view to remove. As the law already provides for bailiffs to charge a fee for making the visit, there are no reasonable costs.

so does that mean that they can charge whatever they like????

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Guest Happy Contrails

No. it means reasonable costs. Its not a fee and its not for financial gain.

 

If the bailiff makes a gain for himself or another then he commits fraud by charging a van fee where no goods are removed while charging a separate fee for making the visit.

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Guest Happy Contrails

It provides reasonable costs. These are not fees and not for bailiffs to make a financial gain.

 

It means if the bailiff can show it has cost him physical money to obtain a van and bring it to an address he can ask for costs. If the bailiff has already charged a fee to make a visit then there are no costs because he has made his money from the fees because he can turn up in a vehicle of his own choice. He cannot charge a fee if his choice is a van where the bailiff has no intention of transporting any goods (e.g. the property is locked up, empty, not available to the bailiff or the debtor does not live there).

 

This is my last post on this thread.

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there was no fee added for the visit just the van which was supossed to come back at 5 o clock i sat round all day having panick attacks waiting and waiting for him but there was no show no phone call nothing for a few weeks then the letters started coming saying that they were on their way out....

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dont you have to sign that walking to??to give them the ability to break in not to sure on this though....

also i am sure i have read on net some where that the court has to give the bailiff permission to break in they dont issue it srtaight away think the bailiff has to go to the judge and seek permission not 100 % sure but will have a look now and let you know..

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