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    • good idea take some pix and put them in a PDF read UPLOAD dx
    • thread title updated moved to overseas debt forum. sadly as they are outside any UK jurisdiction upon DCA rules which state in the UK they must not call employers, there not alot you can do to stop these scammers. make sure you totally make private ALL social media twitter/facebook/linked in etc etc as there no-way for them to findout where you work otherwise so you must have a leak somewhere. find it. your employer details arent even legally available to UK DCA's so how have they found it out to date???  simply write to the BANK informing them of your correct and current address ALWAYS!!. if you want to arrange payment or not TO THE BANK ONLY thats upto you. never ever ignore a Statutory Demand a Letter Of Claim a Court Claimform. if if if any of those ever happen. till then ignore and rewash. dx    
    • Date of issue –   13 may 2024 AOS date 31st may defence filing date 14th june plenty of lowell card claimform threads here use our enhanced google searchbox Lowell card claimform id be reading at least 5-10 threads a day. do NOT MISS your defence filing whatever happens.  
    • Hello All,  I’m hoping someone can help me urgently here. Firstly, I’d like to say I have read multiple other threads and have some what an idea of what I should be doing, however my case might be slightly different so coming with my own questions here.    my situation is I lived in Dubai and had a credit card and a loan, loan with HSBC and credit card with Emirates (or the other way round), I lost my job and was forced to leave the country as I was staying in the country on my companies visa.    since coming back, after a few years 2 different debt collections agencies have been approaching me (one being IDRW and the other J&P). I’ve never answered IDRWW and they constantly chase me by calling and messaging me and my employer. My current company is ok with this as I explained the situation but I’m soon to be joining a new company who definitely won’t be ok with being messaged and called. I’m afraid to continue to ignore them as they may message and calm the new employer as they have before and I’ll lose my job. However, it seems clear from these forums that dealing with the debt collection agencies is never a good idea. You shouldn’t agree to the amount or pay anything.    j&p caught me on my phone but I still haven't sent them any money or confirmed the amount they’re saying is owed, they keep pushing to pay off the “principal” amount by making monthly payments, from reading these forums it seems like if I make one of those payments (they have provided bank details for ENBD), then it’ll just be paying off interest and not actually clearing the principle debt and the bank won’t even approve receipt of payment or that it’s coming off principle.    this is my predicament as ignoring them might not be an option if they chase my new employer. Maybe there’s a way to ensure the debt collection agency don’t contact my new employer?? I don’t know? Massively appreciate peoples help here. Thanks, 
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help with bank charges needed please


senferlaka
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What bank is it with? How long do the charges go back and what sort of account is it?

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Hi,

 

Which Bank is it.

 

(oops, sorry, emma, getting slow in my old age) :oops:

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Do you think you would qualify under the hardship criteria, so could ask the bank to look at this before the stay is lifted- on benefits, disables, behind with mortgage/utility bills/other debts?

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Hi Lloyds and its 6 years have gone back, its a classic account

Furthermore you can go back further under the FSA Waiver which is to 27th July 2001 so you might have missed a few charges ;)

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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All this is just confuing me more. I just want to know if i can now ask the bank for just under £5000 so i can then take it to small claims, or can't i change my original amount.

Also what letter do i send next, dont fancy taking the hardship way, my husband is self employed and working but not much compared to what he had had in past.

I have phoned bank to ask to waiver the charges being incurred cos of us not earning as much but they said to cancel my direct debits so i dont get charged for the charges.

Well i still have to pay the bills even so, what should i do?

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All this is just confuing me more. I just want to know if i can now ask the bank for just under £5000 so i can then take it to small claims, or can't i change my original amount.

Also what letter do i send next, dont fancy taking the hardship way, my husband is self employed and working but not much compared to what he had had in past.

I have phoned bank to ask to waiver the charges being incurred cos of us not earning as much but they said to cancel my direct debits so i dont get charged for the charges.

Well i still have to pay the bills even so, what should i do?

Small claims court maximum is more than £5000.00 but the reason it is sometimes advised to claim up to that value at court is about costs being awarded against you. In all likelihood your case will be stayed pending the conclusion of the OFT test case issues.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Thank you for the information, what do you think i should do next step, what should i put in my next letter? Sorry to keep asking but i'm totally new to this and its quite frightening for me:confused:

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I have wrote and asked for info on the 2nd letter i should send. Also it is more than the £5000 over the last 6 years, which means i could end up paying lloyds court charges if i lose. Could i reduce the amount i asked for to bring it below £5000.

Can anyone tell me what to do next, just had letter form lloyds saying that they will do nothing as until the test case is heard and they are not at fault anyway. Because my charges are so high i reckon they will go all the way with taking me to court and already i wish i had never started this. Shall i just give in cos i feel terrified by it all. Aint got a clue of my rights.

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Hi, senferlaka.

 

Don't give up, thats exactly what they want you to do, why not claim the earlier charges and keep the amount just under the £5,000. Then once you've got, that claim again for the remainder.

 

The next letter you should send is your Letter Before Action.

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/112-letter-before-action-bank-charges.html

 

Just remember it's your money, and they will give you it back.

 

I'll move this thread to the Lloyds Forum.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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thank you maroon for yr info, but just read on another helpful site that once i get letter from bank to say they received my complaint and its on standby because waiting for the ruling, i should leave it and do nohing until the decision is made, is that right?

Plus about the LBA letter which you say i need to send next, (when i click on it, it says i have to buy the kit for £10.99, is that right?Can't find a template)

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  • 4 weeks later...

i've now gone into financial hardship, and sent letter to lloyds to ask them to look at my case now rather than later, but to be honest i'm not expecting it to be easy, will let you know outcome when i get one

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i've now gone into financial hardship, and sent letter to lloyds to ask them to look at my case now rather than later, but to be honest i'm not expecting it to be easy, will let you know outcome when i get one

Keep us updated and shout if you need a hand.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Received letter back saying 'they are sorry if i have cause for complaint and will look at my case to see if there is anyway they can help me.' I know its probably a way to prolong them helping and i am expecting nothing back. I have heard LLoyds are the worst to help, so i am moving my direct debits to another bank.

Why don't they just own up and payout, sorted!

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Received letter back saying 'they are sorry if i have cause for complaint and will look at my case to see if there is anyway they can help me.' I know its probably a way to prolong them helping and i am expecting nothing back. I have heard LLoyds are the worst to help, so i am moving my direct debits to another bank.

Why don't they just own up and payout, sorted!

 

Hi Senferlaka,

 

Re: your quote above - probably because they are the biggest bunch of ****holes going!

 

We asked them to consider our case for refund of charges on the grounds of hardship and they chose not to, instead trying to get us to pay a reduced amount each month to reduce our overdraft (which is about half the size of the charges claim).

 

They refused to admit we were in financial difficulties, yet they have now sent me a letter stating their intention to move both our joint account and my loan account to Consumer Debt Recovery - which they say has been specifically set up to help customers with long term financial difficulties. If that's not an admission of our problem by them, I don't know what is:eek:

 

Good luck with your case - with Lloyds you're definitely going to need it!

 

Regards,

 

Landy x

LTSB PPI on various loans (current/settled) - Refunded inc 8%

 

MBNA 1 Charges - Refunded inc CI

 

MBNA 1 PPI - Refunded

 

MBNA 2 Charges - Refunded inc 8%

 

MBNA 2 PPI - Refunded

 

MBNA 2 Accident Ins - Refunded

 

Swift Advances (settled) Mortgage Charges -Partially refunded

 

Swift Advances (settled) Mortgage PPI - Refunded inc CI & 8%

 

Sainsburys (settled) Loan PPI - Refunded inc CI +8%

 

Sainsburys (closed) Card Charges - Refunded inc CI + 8%

 

M&S Money (closed) Card Charges - Refunded inc CI

 

M&S Money (closed) Card PPI - Refunded inc 8%

 

Direct Line (settled) Loan PPI - Refunded inc CI + 8%

 

Debenhams Card (closed) PPI - Refunded inc 8%

 

Swift Mortgage Charges -Refunded

 

Hitachi Finance (closed) Charges - Refunded

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hi landy

Yes, they v already started to reduce overdraft by decreasing it £50 a month. They think they are doing me a favour. So i guess the next stage is what they v done with you, true, they are the greatest ****holes on this earth

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Well still waiting to hear from lloyds. It seems they close yr account and then send overdraft owing to debt recovery, so how can that be helping out under the hardship rule? I watched on gmtv last wk that an advisor said carry on claiming because under the hardship rule they can't put you in the queue until the high court ruling in july. Dont understand how its any different to just waiting in the 'queue'

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  • 2 weeks later...

received 2nd letter, they are gettin stroppy now. They say they are not in the wrong and i have to wait until the ruling, and they will still charge me the usual charges as i agreed this when i took out the account. I thought if i was in financial hardship they should take a different approach? If anything, they have got worse! What step should i take now? Getting really worried and stressed out again

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I have wrote and asked for info on the 2nd letter i should send. Also it is more than the £5000 over the last 6 years, which means i could end up paying lloyds court charges if i lose. Could i reduce the amount i asked for to bring it below £5000.

Can anyone tell me what to do next, just had letter form lloyds saying that they will do nothing as until the test case is heard and they are not at fault anyway. Because my charges are so high i reckon they will go all the way with taking me to court and already i wish i had never started this. Shall i just give in cos i feel terrified by it all. Aint got a clue of my rights.

 

 

Hi there...

Just some advice...don't give up on these muppets !!

I have two accounts one in credit the other £600 O/D all charges..phoned them a couple of times , sent two letters requesting all charges back,sent a LBA letter end of April and still got the standard blah blah..will take us up to 8 weeks letter..been like this for two months now

Filed a claim online today and will get the documents sent to them a.s.a.p.

Keep all your documentation,even if it does go to court I plan to show the judge all there paperwork refusing to help.

Judging by peoples comments on here I think Lloyds would crumble first rather than face court action..

Take the fight to them , don't let them decide the actions..

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I sent a letter back stating that i plan to take them to the Ombudsman if no reply within 7 days, reason being that i do not think they have looked at my case under the hardship rules. Well the 7 days are up today and had nothing back. Whats my next step?

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Hi,

 

If you consider yourself to have a good case, then you can take your claim to the Financial Ombudsman Service.

 

They are currently finding in favour of claimants to the region of 84% of claims.

 

You will need to send them copies of all letters, evidence, and responses from the bank.

 

 

They do have a bit of a backlog but you should have a resolution within 90 days maximum.

 

Here's their site........

 

our complaints procedure and how to complain

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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