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    • Sorry, I may have forgot to get back on this. Please monitor for a reply tomorrow
    • Yes, now its just about getting the WS / Court bundle finalised to send to the court / Evri. I've attached the most recent version of the WS / Court bundle to save having to scroll back up to the previous post (#204) where it was also shared. If you, @BankFodder or anyone else has any feedback on this, i'd be grateful for your thoughts. In my previous post #204, i'd also attached an invoice from Packlink which shows that I was charged by Packlink for these services: "drop-off at Her mes - Next day delivery" and "Proof of Delivery". It also has the payer's address and there are "Origin" and "Destination" fields which have the postcode of the sender [origin] and the recipient [destination] - I have redacted personal details in the attached invoice.  I am already including this in my evidence bundle (without the redaction) but wanted to share this redacted version so that other people can consider this as example in their bundle of Packlink and Evri's contract being instigated by the sender of the parcel who has paid for the service, and further shows that there is information in the invoice to identify that a third party beneficiary (the sender / recipient) is involved in this transaction. I have also attached this redacted invoice in this post to save having to scroll back up. Happy to get any thoughts and if this invoice is no good, then please let me know.   Draft - Witness Statement and Court Bundle redacted.pdf Packlink invoice - REDACTED.pdf
    • Does anyone know if I would be allowed to record conversations with health professionals for my own use on my phone without them knowing. I know that we are allowed to record phone calls. I do record some of my phone calls for my own use due to my disability and if anything is said then I am covered. I would only record audio in private area's of myself and the professional dealing with me. I know I could not get and other persons audio in it and I don't intend to. my only other option is to buy a body cam but I am not sure the rules regarding this.I never thought i would have to but things are getting worse Thanks for any guidance 
    • Thanks for that. I will give them till Tuesday. Thanks for your help, very much appreciated. 
    • Ok thanks for that, well spotted and all duly noted. Yes they did eventually submit those docs to me after a second letter advising them I was contacting the ICO to make a formal complaint for failing to comply with an earlier SAR that they brushed off as an "administrative error" or something. When I sent the letter telling them I was in contact with the information commissioner to lodge the complaint, the original PCN etc quickly followed along with their excuse!
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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NPower - Any good?


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I had a couple of salesmen at my door at the weekend and I signed up to switchover to NPower.

 

I am currently with Scottish Power & British Gas both prepayment meters. The salesmen obviously promised extreme savings but I'd like to ask of opinions with anyone who is/has subscribed with NPower.

 

I am in Scotland.

 

Cheers!

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Hi NaeClue. I don't know about Scotland but here Npower have got to be one of the worst companies I have dealt with. We were on a pre-payment meter (was already installed when we moved in). They never sent anyone around to read it and we got a bill as the meter hadn't been adjusted accordingly. Their customer service is abysmal one person tells you one thing- someone else tells you another. We also had our gas supply with them. We have a 3 bed house with gas boiler, central heating and a gas hob. We had no fire for over 1 year. I was paying £100 pm which increased to £125, when I left they sent me a bill for £800 go figure:confused: Even one of their "sorry your leaving team" told me that there is no way I could use this much gas in a 3 bed property but I am still stuck with the bill which they have passed to a debt collection co!!

Sorry if I have put you on a downer:D more people may have had a nicer experience than me but I don't know of any. If you do a search on NPower on this forum, you may find your answers!! Good luck- you will need it!!

<<<If I have helped please tickle the scales;-)<<<

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Hi FedUp! Cheers for your reply!

 

I think you are confirming what I have read and feared!

 

Looks like I'll be phoning them to cancel before the 14 day cooling period expires!

 

Many thanks!

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If your in scotland your best staying with scottish power (unless prices are hughly different) Scotland is way too vast for any of the other providers to set up their own dcs/mops, having to rely on scottish powers terrible dc/mop (if scottish powers just as crap in its own patch i suggest moving to a different area of the country if your electricity providers that important!)

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We were assured we would only be billed what we used each month but they are a bunch of rip-off merchants. Bills started at £36 a month and went up to £186 a month. We even got a bill for £186 when the house was empty for two months. Phoned them up and they said they would send proof that we had used that much energy that month and they just resent all the previous bills. I paid what I thought was a very reasonable amount each month and left. Been chasing me for 6 months. They got my mobile and (inaccurate) forwarding address from my landlord, probably in exchange for not cutting off the supply.

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