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    • What's your intent, or interest? I can't see that you have any cause of action regarding bills issued by one third party to another third party. Is the idea to use this as a lever "I'll denounce you to HMRC unless you do blah blah .." That might in fact have no teeth anyway, HMRC will aware of the company's turnover via their other tax affairs.  As a matter of fact a company buying VAT rated supplies and selling to VAT registered customers is actually worse off if not VAT registered themselves. Has your court case reached it's conclusion yet?
    • Hello, welcome to CAG.  I expect people will be along to advise later. We aren't here to mock, this is a serious forum. If you feel you're being picked on  report the relevant post to the site team.  Best, HB
    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Posts to this thread must remain within the forum rules - if they don't, they will be removed and repeat offenders will find their account placed on moderation.

 

While it's understandable that emotions are running high, lets keep it civilised.

 

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I hold my hand up to some rather contemptuous remarks about the actions of the claimant and the claimants representatives. Although I feel I've said nothing libellous any such comments being in my opinion provable and thus fair comment I understand and take on board that this forum is not the place for such verbal posturing.

I shall however endeavour to assist Fred in his attempt to bring our concerns into the open for presentation before a Court as I feel ultimately Fred will be happy for a Judge to decide which actions taken by or on behalf of the claimant are valid and which are not.

 

Apologies to CAG team, thanks for not anonymously Cagbotting me/us.

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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I very much appreciate all the help and support that so many here have given and continue to give.

Apologies to CAG team, thanks for not anonymously Cagbotting me/us.

__________________

That goes for me too.

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I am a Commercial Insurance Broker by profession working in the South West. For an insurance claim to be accepted in respect of damage to a car park barrier or something similar, the Insurer would have sought confirmation from the Insured (PCAD) that the damage occured at a specific point in time (Time and date) and that damage was caused by an insured peril (i.e. In this case; Either Malicious Damage, Accidential Damage or possibly an Engineering Breakdown insurance). We all know that insurance policies do NOT cover wear and tear, a gradually operating condition or the like. etc. If the barrier just broke/wore out/packed up, the chances are there would NOT be an insurance claim and the barrier would have to be replaced at the College's own cost.

 

I would stress that I have no association with this incident whatsoever. Making an insurance claim relies on the principles of 'Utmost good faith' and these principles appear to have been abused here. R & SA's Fraud Department really ought to be kept 'in the loop' here?

 

H

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Thanks for the constructive input Helford, if I remember rightly Fred has tried to bring this to the attention of the insurers fraud team without success. Can you recommend an approach for Fred to present his concerns to them as the solicitors appear to be fielding for both parties which would of course be a conflict of interest should R & SA choose to investigate the circumstances of the original claim.

 

Cheers. TLD

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Helford, thankyou very much indeed for your input.

It's very good to get the views of an insurance industry insider. Fred has indeed tried to bring his concerns to the R&SA but possibly didn't go about it the right way.

I'll pass on this link to him. Thanks again.:)

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What they are saying is that by rotating the motor armature (rotor in the picture) the casing was subjected to enough force to break.

 

TLD, thats just it - the rotor is NOT connected to the casing by any means - if it was it would never rotate within its stator, it would be fixed solid.

 

I 'suspect' that any damage to the casing has probably been caused during maintanence trying to fix things with 'a bigger hammer' !

 

I think they have copletely shot themselves in the foot, principally by showing a lack of knowledge of their own equipment and consequently what they can accuse Fred of!

 

Yorky.

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Patma.

 

It's important that we don't get carried away and overlook the primary objective of this thread which is ultimately to succesfully defend Fred against the Court claim. You know with whats in the pipeline and what is already in motion that the claimant would do well to give good consideration to Freds generous offer of advice but lets assume for now they don't.

 

Well the next step as you know is an application for the case to be struck out citing the CPR 32.14 breaches, the 'other matters' and using the 'other evidence' available to back up this application.

Now it's all very well me saying that it's highly likely the case would be struck out and the claimant would be foolish to attempt to defend any such application in the circumstances but I'm not the presiding Judge so it's really just speculation (however well informed ;-))

 

So lets assume they continue and by some miracle a Judge does not see fit to uphold Freds application for the case to be struck out.

 

We still need to work on a winning defence and possible counterclaim to the original claim.

I'm interested therefore in the order made at the directions hearing. The Judge has ordered disclosure albeit not anywhere near what Fred might have wanted or maybe even expected. Were any directions made regarding the filing of amended defence, statements or counterclaim on this latest order. eg 'defendant must file an amended defence by **/**/****'?

 

We need to get all the evidence upon which Fred is going to rely entered into the court and submit an amended defence etc to the original claim.

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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TLD, thats just it - the rotor is NOT connected to the casing by any means - if it was it would never rotate within its stator, it would be fixed solid.

 

I 'suspect' that any damage to the casing has probably been caused during maintanence trying to fix things with 'a bigger hammer' !

 

I think they have copletely shot themselves in the foot, principally by showing a lack of knowledge of their own equipment and consequently what they can accuse Fred of!

 

Yorky.

 

They've certainly left themselves wide open to technical cross examination, the supply of adverse information from the manufacturer would cripple their chances and this is of course limited not only to the physics improbability but also the replacement cost of a new motor. Imagine if it transpired that a new motor costs say £200 + vat and can be fitted in one hour?

 

I think they have completely shot themselves in the foot, principally by showing a lack of knowledge of their own equipment and consequently what they can accuse Fred of!

 

Sums it up very nicely.

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Did the Mods take a screen shot of Bryans Anglo Saxon choice of words:eek: -----for production at his trial:p

 

there might be a copy in your email inbox, just found mine timed 19:19

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Well, well what a bit of excitement I missed.;) Last night I thought we were the ones in trouble and didn't realise someone else had been upsetting the applecart. Well done, Bedlington for filling us in and thanks to our MODS for sorting out the angry little outburst. I definitely don't condone bad language :D on a public forum.

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Yorky and TLD, this technical stuff about the barrier is really excellent I think. Thanks for getting your heads together and pinpointing the issues.

It goes over my head a bit, well more than a bit, I'm afraid, but I think I understand it now:confused::)

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Quote:

Originally Posted by JonCris viewpost.gif

Did the Mods take a screen shot of Bryans Anglo Saxon choice of words:shock: -----for production at his trial:p

 

there might be a copy in your email inbox, just found mine timed 19:19

 

Maybe you can trace his IP address to prove it was him - I hear there is a company called ACS:Law that can do this for you :)

 

Yorky.

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Patma.

 

Were any directions made regarding the filing of amended defence, statements or counterclaim on this latest order. eg 'defendant must file an amended defence by **/**/****'?

 

We need to get all the evidence upon which Fred is going to rely entered into the court and submit an amended defence etc to the original claim.

He only ordered the disclosure of the make, model, serial number of the barrier and the insurance documents, nothing regarding an amended defence, TLD.

I think you're absolutely right about preparing a good defence now, so that every aspect is covered. We can then expect the best and prepare for the worst.:)

I've just spoken to Fred on the phone btw and told him about Helford's information which he very kindly shared with us and he is digging out all the info right now so that contact can be made with the investigation bureau.

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Yorky and TLD, this technical stuff about the barrier is really excellent I think. Thanks for getting your heads together and pinpointing the issues.

It goes over my head a bit, well more than a bit, I'm afraid, but I think I understand it now:confused::-)

 

No problem Patma, will keep checking back and adding if I think it will assist, although the legal side goes way over my head but sounds like TLD has that well in hand.

 

Yorky.

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Well if it helps.....;)

 

The middle bit of the motor goes round and round, it's designed to go round and round it can't go up and down because it's held in place with bearings and it can't go side to side either because.... well it's held in place with bearings. What the 'engineer' is trying to say is that when fred made it go round and round it must have actually gone up and down or maybe side to side or more likely round and round and slightly up and down and slightly side to side but we all know this is not possible why? Because it's held in place with bearings.

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Well if it helps.....;)

 

The middle bit of the motor goes round and round, it's designed to go round and round it can't go up and down because it's held in place with bearings and it can't go side to side either because.... well it's held in place with bearings. What the 'engineer' is trying to say is that when fred made it go round and round it must have actually gone up and down or maybe side to side or more likely round and round and slightly up and down and slightly side to side but we all know this is not possible why? Because it's held in place with bearings.

:lol::confused::lol:

Now that's better why didn't you say so in the first place?

BTW what's a bearing? (Only joking):lol:

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Poor old Bryan wonder whats rattled his cage, it couldn't possibly be that this is the same Bryan whose name appears on some of the college documentation could it?

If the Bryan on the documentation is in his early thirties, it could well be. The name Bryan1978 suggests (to me anyway) that he was born in 1978.

 

Could I just clarify an earlier error as well, because I wouldn't want to be upsetting him anymore than he already is, the second word was "you" not "off". Apologies for any offence or distress caused

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