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    • Yes - ignore. Because of another MET victim today I looked at all our MET cases back to June 2014 ... yes, 10 years. They have never dared take a motorist to court and argue their case before a judge.  They have started the odd court case, but as a means of trying to intimidate the motorist into coughing up, when the motorist defended and refused to give in it was MET who bottled it and discontinued.
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    • Hello I am a resident of a communal block of flats owned by a Housing Association and since Tuesday 14th May 2024 Matthews and Tannert had put up scaffolding for a job on the roof last week, which was up for the best part of nine days. They had removed the scaffolding on Thursday 23rd May 2024 but my Sky box is still not working because of the satellite dish outside, and I was wondering whether the scaffolders had touched the dish while it was there and as a result had probably knocked the dish and probably made the dish go out of signal or whatever. I needed someone to check this out as well as to see my Sky box to see what could be the problem, and hopefully sort this out. I have had my Sky Digibox for many years and I have got recordings saved on them that I have had a long time - it would break my heart if I had lost them forever.       I contacted Sky but I almost made the mistake of accepting an offer where I would have to pay £31.50 and wait a whole month without television in my front room for it. I am in debt at the moment and I don't want all this on top of everything else - thankfully I have since cancelled it two weeks later when I told the person on the phone that it is the dish which is at fault as well as the fact that I live in a communal Housing Association property, and so that is one of very few weights off my mind. I emailed the Housing Association's Repairs department and they said that they will contact an electrical company to come out and see to the dish outside. I received a telephone call on Friday 24th May from the man to say that he will arrive on Wednesday 29th May 2024 to do the job. He arrived at around 9.40 am on Wednesday as promised; he went into my flat and had a look at the Sky box and saw the blue screen on my front room TV set, indicating no signal. He also looked outside as to where the dish was.  The main problem was that the ladders that he had with him were not enough to reach the dish outside as the dish was towards the top of the building - obviously the Health and Safety aspect of the job didn't allow him to do this. He then mentioned that whether he could do the job as a result of getting onto the roof and doing it like that as the dish is closer to the top. He said that he needed the key to enter the loft part of the building in order to reach this, and he needed to contact the Housing Officer at the Housing Association who had key to this, but lo and behold, he came on the Wednesday to do the job, and guess what? Wednesday was the Housing Officer's day off and so therefore he was unable to contact him for the key so that he could do the job! I just couldn't believe it myself. I am personally annoyed because this has not been sorted, and the man who came to do this is also annoyed because he came all the way to Nottingham from Peterborough, and he said to me that he won't get paid if he cannot do the job, so you see, we are both angry about this for different reasons. We are both in the same boat with regards to frustration, and we both want to see a conclusion to this, once and for all. Sometimes I wish that I didn't live in a flat which is in a communal building and I am thinking of getting a transfer to a one bedroom flat that isn't in that sort of place. I pay around £85 a month in a Direct Debit to Sky to receive their TV services which I cannot use at the moment, and I don't have much money in my bank account as it is due to one thing and another. I also pay nearly £14 a month to TV Licensing so that I can legally watch TV in my front room. I pay for Sky hence the fact that I want the Sky service in my front room and not Freeview. Also, as the General Election is coming up in five weeks' time, I want the satellite TV to be working properly so that I can catch up with what is on the news channels, and I feel rather "cut off" from that at the moment, and I want it working in time for Thursday 4th July 2024 for ovbious reasons . I have Freeview in my bedroom, but that is not the point  - I don't want to be limited to my bedroom every time I want to watch TV. I have tried putting the Freeview in te front room but it doesn't seem compatable for the same uses that I usually have Sky for.  Sunday 9th June 2024 is Day 27 of the satellite TV not working in my flat, and I feel that something needs to be done about this. You can take this message as a complaint if you like, but nevertheless, I want this message to be acknowledged and also something to be done about what has happened. I have enough on my plate with regards to health problems and depression without things like this making things worse. I would appreciate it if something was done.  I don't like naming and shaming but it is Matthews and Tannert's fault that I am in this situation in the first place, and sometimes I wish that I could sue them. In a nutshell, I have had more than enough after being without TV in the my front room for nearly four weeks. Also, at a time like this, I am missing so much of interest on TV what with the General Election comning up in just a few weeks.
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Barclaycard No CCA


eastlondoner
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Hi EL,

 

I see no problem in reclaiming charges as a separate issue.

 

Also, you can and should insist on such charges being repaid to you direct and NOT used to reduce any balance on the a/c.

 

This is your right and if BC won't refund to you direct, you File a claim in court and pursue it until they repay you direct.

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Thanks Slick..going after the charges I think...already sent the prelim letter anyway! Wish I'd done the charges claim for my current account earlier...after totting up charges/ppi/credit card charges it clears a third of my debt. Suddenly things don't seem so disastrous but horrified I have been struggling for so long. No update on the CPR request, just a weird letter referring to token payments?! Given that I have not requested to make token payments on either Bcard it seemed odd and have not paid them a penny since my CCA requests. Didnt say which account it was referring to either? Just said Bcard did not accept payments of less than one percent of the outstanding balance unless approached by a credit counselling service. Threatening phone messages from a woman a Mercers have started again so Im guessing its a tactic to get me to pay...:)

 

 

 

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  • 2 weeks later...

Ok, been moving so unable to update...received some rubbish responses to CPR, after the deadline I had set, but nevertheless; for the Morgan Stanley Bcard account, I got a standard 'referral to complaints dept' letter and for the other Bcard exactly the same T and Cs and CCA 1978 letter they sent before, from a different name at Legal and Regulatory compliance. Address at top is misspelt and not the address when the card was taken out. More threats from Mercers. Pondering what next while I do some heavy lifting. Hope everyone is well! :)

 

 

 

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Hi El,

 

Hope you soon get all the boxes unpacked and are back to normal soon.

 

Great excitement while you have been moving :) - Barclaycard have come up with a new template letter of gobbledegook - this time banging on about Section 7 and all the usual rubbish saying that they can produce anything they like regardless of whether it has got anything to do with us, and it's our agreement. :rolleyes:

 

It's on militant consumer's thread amongst others. Or on mine, but I had to type it out.

 

Hope you can flop down and enjoy a drink before midnight.

 

DD

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Thanks DD! Still a bit haywire here but slowly getting there; several large Gin and Tonics have been poured and I thought a new era of calm would descend on the eastend...until...

 

Calder Financial, the charming fellows have started a new game of chase :rolleyes:. Just wrote them another letter referring back to Bcard, mentioning CPR, the T and Cs...etc etc etc. Gone all quiet with the MS Bcard and absolutely no word on missing terms/text. Am writing again to Barclaycard themselves to say they have not fulfilled my CPR requests and deciding whether to file an N44 now. I have lost count with how many complaints I must have running with Barclays now.

 

I will reiterate my utter disbelief at why the heavens it is so hard to find my CCA.

 

Thanks for all who have subbed...more news will hopefully be on the way shortly as I get myself organised again. :)

 

 

 

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Hi El,

 

It's always taken me ages to get properly sorted after a move. It's only really over when the very last packing case has gone. :)

 

I got an application form from bcard and there is a stamp saying "agreement sent ...." so as soon as my computer is repaired I'll be asking them to send it. Want to scan here for advice first though, and the computer won't be fixed until after 14th at the earliest. At least I have been able to borrow one which allows me to access email and get on this site. I was having withdrawal symptons after a week. :D

 

I have not heard very much from them since I wrote in January asking them to explain the discrepancies in the huge A3 thing they sent me. A couple of calls from Calders and I sent them back to bcard, but nothing more than that.

 

DD

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  • 1 month later...
You dont have to change your number just tell them you intend to sell the mobile and when they ring again get someone else to answer or change your voice and challenge them!!!!!:smile:

 

It works trust me!!:lol:

 

They always mis-pronounce my name so when they say is that 'Miss Trullupy' or something similar I can honestly say no! And as for calls to my mobile I always ignore calls from 0845 numbers, I think they've got the message because they don't call it any more.

This e-book is what got me started http://www.freedomfiles.org/mary-book.pdf

 

This short film opened my eyes

http://www.flixya.com/video/1164060/Money_As_Debt_-_Forex

 

In truth we can find peace and in unity we can cause change

http://www.tpuc.org/

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  • 5 months later...

Any news??

 

In same situation on my bc account

 

My oh has same czrap as Desperate Daniella

 

Have heard nothing for weeks but this week Moorcroft pre litigation dept sent 2 letters

 

Quaking in my boots!

 

Just wondered if anyne else at this stage - safety in n8umbers and all that!

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Hi DD

 

Looking for your thread where you have the A3 Morgan Stanley cxrap as my OH has the same and really cheating and seeing where you were

 

What do we do now? I am at a standstill with BC x2 and MBNA x2 REally keen to get them sorted

 

Harrassed-09

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I haven't heard anything for either Bcards for a while now. Wescot sent me a couple of letters, and I replied explaining that I hadn't received an explanation for the discrepancies on my cca and that the account should be returned to barclaycard. Nothing since...no response to my cpr requests either, so letting sleeping dogs lie for the moment. Anyone else got any news?

 

 

 

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Hi H09,

 

My thread is Desperate Daniella -v- MSDW/Barclaycard It has been very quiet for months. I've realised I haven't even posted the DCA news because DML just sent the same thing - half-size this time instead of double-size and I have just sent them back asking where the missing bits are.

 

No-one I have heard from has Q4. If you signed up for PPI you get a copy showing 11 questions, but if you didn't opt for this the application shows only 9.

 

The words cut and paste come to mind.

 

DD

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  • 3 weeks later...

Was surprised to see that there are no defaults on my credit file yet, although the red markers are piling up and it looks pretty trashed. Was still able to open a business bank account with Natwest, which was a major surprise, as I am now working again, another relief! Still no news on either account...

 

 

 

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Hi EL,

 

If you still haven't got sight of your credit agreement, see here - http://www.consumeractiongroup.co.uk/forum/barclaycard/231901-tony3x-barclaycard.html

 

:)

We could do with some help from you

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  • 11 months later...

Ok...update to this thread...

 

Barclaycard have now sold the lesser of the two accounts. I have recieved a Notice of Assignment from Arrow Global and some threatening letters from Rossendales to my old address ( I have my mail forwarded).

 

Thinking about writing to them and stating my position on the CCA issue, and to let them know where I am living so I can challenge this head on.

What does anyone think?

 

Obviously I still haven't seen the CCA for this account. No word at all on the Bcard/Morgan Stanley account.

 

Hope everyone is well!

 

 

 

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Hi EL,

 

Long time, no see (or post !) and hope you're well too.

 

Since your last post here, a lot has changed - particularly regarding the cases of Carey v HSBC and Kneale V Barclays.

 

The first basically says the bank doesn't have to produce your credit agreement in response to a CCA request. They should still have to produce the agreement if they wanted to take court action to enforce the a/c in court.

 

The second case effectively put an end to seeking sight of the agreement using CPR31.16.

 

Am I right in thinking they have produced T&C's for this BC a/c.

 

8-)

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