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    • The "grief tech" firms helping users create talking avatars of their dead relatives.View the full article
    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
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Have a DCA the right to process your DATA


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If you receive a letter from a DCA demanding money and issuing all sorts of threats have they the legal right to do this???? After all when you send them a CCA request NONE of them have it so how can they know or claim to have permission to use your DATA. Most of them even though they claim to have bought the alleged debt have to refer to their 'clients'. The stupid ones say that they are not obliged to obtain the CCA (obviously know nothing about S175 and 189 of the CCA1974).

 

So where I ask do they get the right to process your DATA or make black marks on your Credit File. Where do they get the permission to set their poorly trained telephone threat monkeys on you. Until these DCAs can produce a piece of paper signed by YOU I suggest they are breaking the law by all their actions. I wonder what the experts think.

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I have just received a letter from the FOS stating that my case against Barclaycard and Lowells will be investigated by nov 12.

I have claimed £1000 against Barclaycard for selling my data to a third party who had no paperwork to enforce payment and the debt was 16 years old.

My specific claim is that the data held by Barclaycard was a contract between me and them and as such my personal data ....address.tel no.etc etc should not have been sold to a third party without my knowledge or my permission.

My argument is that who the hell knows now where all my personal details will end up?

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I've often wondered this myself, i've asked a few DCA's and they keep saying they are acting on behalf of their clients and so they have permission. Not a single one of them had anything signed by myself saying that they could process anything about me but they keep to that same arguement. I think more needs to be discussed and i'll be subbing to this thread with great interest.

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The Data protection act applies to everything, as long as your data is being processed then your entitled to know who does it and how they do it, and if you don't like what they are processing then you send them a section 10 and section 12 notice under the data protection act

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DCA's may not like to act within the law but the law is on our side, with the Data protection act DCA's have to have consent to process Data, without consent they have nothing, they are open to court action and complaints to the ICO, if they issue a default notice without an agreement or notice of assignment then they could be causing act's of dafamation and open to libel action IMHO. Section 10 notices are a way to stop the processing to DCA's, they seem to be helpless to act when your apparent consent is suddenly withdrawn.

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After looking through the Data Protection Act it is this section of it that gives us the power to say who processes our information. Consent is the Key and without it DCA's have no leg to stand on.

 

SCHEDULE 1

Page 9 of 20

Previous Next

First page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Last page

 

SCHEDULES

 

Section 4(1) and (2).

SCHEDULE 1 The data protection principles

 

 

Part I The principles

 

1 Personal data shall be processed fairly and lawfully and, in particular, shall not be processed unless—

(a) at least one of the conditions in Schedule 2 is met, and

(b) in the case of sensitive personal data, at least one of the conditions in Schedule 3 is also met.

2 Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes.

3 Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.

4 Personal data shall be accurate and, where necessary, kept up to date.

5 Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6 Personal data shall be processed in accordance with the rights of data subjects under this Act.

7 Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

8 Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

 

 

 

 

Section 4(3).

SCHEDULE 2 Conditions relevant for purposes of the first principle: processing of any personal data

 

1 The data subject has given his consent to the processing.

2 The processing is necessary—

(a) for the performance of a contract to which the data subject is a party, or

(b) for the taking of steps at the request of the data subject with a view to entering into a contract.

3 The processing is necessary for compliance with any legal obligation to which the data controller is subject, other than an obligation imposed by contract.

4 The processing is necessary in order to protect the vital interests of the data subject.

5 The processing is necessary—

(a) for the administration of justice,

(b) for the exercise of any functions conferred on any person by or under any enactment,

© for the exercise of any functions of the Crown, a Minister of the Crown or a government department, or

(d) for the exercise of any other functions of a public nature exercised in the public interest by any person.

6 (1) The processing is necessary for the purposes of legitimate interests pursued by the data controller or by the third party or parties to whom the data are disclosed, except where the processing is unwarranted in any particular case by reason of prejudice to the rights and freedoms or legitimate interests of the data subject.

(2) The Secretary of State may by order specify particular circumstances in which this condition is, or is not, to be taken to be satisfied.

 

Section 4(3).

SCHEDULE 3 Conditions relevant for purposes of the first principle: processing of sensitive personal data

 

1 The data subject has given his explicit consent to the processing of the personal data.

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This is a Draft of a letter i have used on Capquest and westcot and both have returned the account back to the bank. If they had consent they would have continued with action but clearly they didn't. That's where the notice of assignment comes in, without it DCA's have no rights to process your data, this makes them aware of that and section 10 the original creditor to stop it happening again.

Letter template for DPA.txt

Edited by adarling2006
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I have also wondered about this, and have broached the question with Moorcroft and others, and they all ignore the question.I do not see how they can handle our data, without our permission; its not as though your employer can pass on your information is it?

 

That in itself is a good indicator they know they are on dodgy ground.

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I've noticed in some other post that DCA's and OC's don't comply with the Law of property act at all concerning notices of assignment. Surely they can't be that stupid to think they can keep going like that before someone cottons on to the fact that without it they are on a sticky wicket without paddle concerning the data protection act. oh well their loss lol.

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default notices have to be accurate, if they aren't they have been unlawfully applied to your credit file and should be challenged, Under the data protection act the data has to be accurate, if a lender or CRA process in-accurate data about the Data subject they leave themselves open to court action, They have to ensure that all data they hold on a data subject has been checked and verifed accurate. That's from the Information Commissioners Office direct. There is other threads on here tackling the CRA's and defaut notices. Under the CCA 1974 section 159 the CRA's have to record accurate information, and are open to challenge under Section 159 of the CCA 1974. it's up to them to prove it's accurate that would stand up in court.

Edited by adarling2006
quoted wrong section oooppppssss.
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default notices have to be accurate, if they aren't they have been unlawfully applied to your credit file and should be challenged, Under the data protection act the data has to be accurate, if a lender or CRA process in-accurate data about the Data subject they leave themselves open to court action, They have to ensure that all data they hold on a data subject has been checked and verifed accurate. That's from the Information Commissioners Office direct. There is other threads on here tackling the CRA's and defaut notices. Under the CCA 1974 section 59 the CRA's have to record accurate information, and are open to challenge under Section 59 of the CCA 1974. it's up to them to prove it's accurate that would stand up in court.

i think that you mean section 159

 

s59 relates to agreement to enter future credit:)

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