2008 regs/CSA Codes of conduct/Enforce the rules.

[babbles]

I have been receiving phone calls from Mckenzie Hall, again and again, threatening and harrassing both myself and now my father, who shares the same name. Both myself and my father are disabled, Mckenzie Hall are aware of this and care less, which is in breach of the code of practice. I have a serious heart condition and am in constant pain from other illness'. Each time I hear their name or receive a letter, with the usual red writing all over it, I go cold.

Who do I write to first, McKenzie Hall, for breach of their code of practice, not taking due consideration of a person's health status, or consumer direct?

I see they have won debt collection agency of the year, 2008, I wonder what that was for, being vile and threatening.

[scott12345]

when a cca is over the 12+2 and nothing recieved,could some1 please tell me,legally through ccas code of conduct,,what they are unable to do,unless they are breaking the law

[rory32]

They are unable to enforce the account. That means they can not ask for payment, threaten you with legal action, etc. If they do then you must report them to the OFT under the Consumer Protection from Unfair Trading Regulations 2008.

[stevienet]

Hi,

Can anyone help? Eversheds have sent my employer a Deduction of Earnings order for £550.00 a month for child maintenance from 15yrs ago. Firstly i paid my ex £30 a week cash and signed the house over to her so i got nothing when it was sold but Eversheds are not interested in any of this so my boss is paying this as they told him CSA autorised them to do so can i do ANYTHING?????????

[noomill060]

stevie- start a thread for your own situation- you will get all the advice you need there. This is a sticky thread.

[angry cat]

I have been receiving phone calls from Mckenzie Hall, again and again, threatening and harrassing both myself and now my father, who shares the same name. Both myself and my father are disabled, Mckenzie Hall are aware of this and care less, which is in breach of the code of practice. I have a serious heart condition and am in constant pain from other illness'. Each time I hear their name or receive a letter, with the usual red writing all over it, I go cold.

Who do I write to first, McKenzie Hall, for breach of their code of practice, not taking due consideration of a person's health status, or consumer direct?

I see they have won debt collection agency of the year, 2008, I wonder what that was for, being vile and threatening.

 

 

REPORT THEM TO CONSUMER DIRECT!

 

Telephone: 08454 04 05 06

 

AC

[ODC]

Report them to South East Ayrshire Trading Standards - Alan Stewart. He has a big fat file about these shysters. You could do as I do with them and ignore their rantings. They are so full of sh!t its unbelievable. The only time Muck Hall will see a Court will be as defendants

[Guest]

for reference, some info

debt-letters.pdf

oft664.pdf (currently under review/consultation)

[ATTACH=CONFIG]27315[/ATTACH]

Edited February 5, 2012 by citizenB
Deleted "formerly the banking code" as requested

[babbles]

Report them to South East Ayrshire Trading Standards - Alan Stewart. He has a big fat file about these shysters. You could do as I do with them and ignore their rantings. They are so full of sh!t its unbelievable. The only time Muck Hall will see a Court will be as defendants

 

I did report them to South Ayeshire Trading Standards. I have heard nothing more from them in over 2 years, hoorah.

[Guest]

the CSA Code of Practice

Code%20of%20Practice%202009.pdf

[Guest]

....

oft664.pdf (currently under review/consultation)

...

 

revised http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT664Rev.pdf

[Guest]

re post #33, Lending Code to be updated wef 1/5/12 as follows

'New provisions have been agreed that increase the level of protection offered to customers under the Lending Code where their debt is sold or transferred to a 3rd party for collection. Where a debt is sold, subscribers need to satisfy themselves that appropriate arrangements are in place to ensure that the debt purchaser will continue to deal with customers in a manner consistent with the requirements in the Code for the treatment of customers in financial difficulties.' lendingstandardsboard

http://www.lendingstandardsboard.org...%20sale%20.pdf

[Guest]

as mentioned above, now revised lending code

http://www.lendingstandardsboard.org...endingcode.pdf

[Guest]

the CSA Code of Practice

Code%20of%20Practice%202009.pdf

 

attachment gone awol! here's their link http://www.csa-uk.com/page/codes-and-standards (they prob need to update their code!)

[citizenB]

CSA Code of Conduct 2014 - new link.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?456638-CSA-Code-Conduct-April-2014

Edited December 5, 2015 by citizenB