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    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
    • quite honestly id email shiply CEO with that crime ref number and state you will be taking this to court, for the full sum of your losses, if it is not resolved ASAP. should that be necessary then i WILL be naming Shiply as the defendant. this can be avoided should the information upon whom the courier was and their current new company contact details, as the present is simply LONDON VIRTUAL OFFICES  is a company registered there and there's a bunch of other invisible companies so clearly just a mail address   
    • If it doesn’t sell easily : what they can get at an auction becomes fair market price, which may not realise what you are hoping.
    • Thank you. The receiver issue is a rabbit hole I don't think I'm going to enjoy going down. These people seem so protected. And I don't understand how or why?  Fair market value seems to be ever shifting and contentious.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Welcome Finance


thelightbrigade
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Got a call this morning from a marketing firm selling the services of solicitors basically looking to identify unenforcable agreements.

I have a car loan with Welcome (bought from an independant retailer) and the guy on the phone said this may unenforcable for a number of reasons.

I am just wondering what these could be as he wanted £99 for the solicitors to examine the agreement.

I don't think I have PPI, doubt it as I never usually opt for it.

He mentioned if the APR is incorrect or the entire repayable amount is not present on the agreement then it is unenforcable. He also mentioned government legislation???

Is this a hoax or something I should explore?

I have arrears on the account and Welcome threatened repossession even though more than 50% has been paid.

Any advice appreciated.

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hi the light brigade

first thing i recomend is dont.

that info is given on cag for free

it seems to me the quote goverment legislations,is all to common in selling iva,s.

do you trust giving a copy of your finance agreement to any tom dick or harry.

welcome can threaten repo but with out a court order, they are stuffed.

 

if i were you, post your agreement on your thread.

to do this google photo bucket, its free.

deleate personel details, name, address,account number and signature.

leave the figures in the boxes.

 

one of the experts n agreements will then have a look.

 

this company will prob say its unenforcable and then want a retainer of £500 to continue.

stay away but its your choice

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  • 3 months later...

Had a copy of my account history from welcome a few weeks ago and I noticed a lot of £10's charged to the account. I spoke wit e rep that calls for payment and she said these are charges for calls made because of late payments. I have never been notified of any charge liable, I did not know I would be charged a tenner to receive a call!! I told her I have no intention of paying all these charges as I knew nothing about them.

A week or so later i received a letter from them detailing 4 calls at a tenner a pop. The notice states that they are obliged to notify me under the consumer credit act and are not allowed to charge interest on these fees for a month.

I have since received another notice for a tenner, same text as above.

As I have never before been sent these letters and as they clearly state that they are obliged to send them to me, what is my best course of action now, I want the charges taken off the balance and of course the interest.

The rep just told me to put it in writing that I am refusing to pay!!

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  • 9 months later...

I am coming to the end of a car loan with welcome, just paying off the arrears now. I got a statement from them a while ago for the full history of the loan and I noticed a lo of telephone call charges at £10 a pop.

I genuinely knew nothing about these and did not know I was being charged if I was a couple of days late and in a lot of cases they called before due date. I was paying by card instead of direct debit.

I am assuming I am paying interest on these £10's but I dont want to pay any of them, I dont mind covering the cost of a call but I know for a fact that 1 charge recently was 2 weeks before the due date so should not be there, I have requested a letter stating that this is an error.

Can I contest these charges ad interest applied, it is around £300.

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They are only entitled to make these chargesif they have been clearly explained to you at the outset.

 

If they haven't been explained then the firm is in breach of OFT guidelines on collection and you should complain to the OFT immediately.

 

The OFT are used to getting complaints about this company

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I'd get a claim in soon before they go t*ts up, leave it too long and you'll be standing in line at the I.P's as another unsecured creditor........either that or some muppet will buy their book and go for the corporate closed door approach (ignore you)!

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LONDON (ShareCast) - Cattles said talks to obtain a standstill agreement are progressing, adding that the draft of the heads of terms for an agreement is now being considered by the key financial creditors and the board of the sub-prime lender.

However, Cattles said it would not be 'appropriate' to comment on specific provisions in the draft heads of terms at this time.

'It is not certain that these financial creditors will approve the heads of terms or that a standstill agreement will be successfully concluded,' said the group.

'Cattles will continue to discharge its obligation to update the market as appropriate on any developments.'

Earlier this month it emerged that the lender is thinking about axing 510 jobs at its Welcome Financial Services subsidiary.

 

Woohoo.....check out their annual change - now trading at -99.21% on this time last year, me thinks someones dropped a huuuuuge b**l**k :D

Edited by gezwee
Bl**dy spelling again ...... must learn to read twice post once
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is itworth me dooing anything then, if they disappear, what happens to the balance?

 

Yeeessssssssssss, do something :p

 

Seriously, have a look on other welcome threads and use the info thats already here, they are in the s**t big time but its unlikely that their book debt will disappear. Consider anything you 'owe' about to be inflated substantially so that cattles can recover something from the auction that will inevitably ensue.

 

Either dispute now or try in a years time when a lowlife DCA has their hands on this. Would be inclined to start the ball rolling now with recovery of unfair charges, don't baulk at possibility of litigation, press them all the way to court and make sure you have enough ammo (from this forum) to screw them to the wall.

 

Honestly....... may seem easy now but remember these turds will start pestering you again in 5 years and 364 days time!

 

Gez

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  • 4 weeks later...
  • 4 weeks later...

I have received a default notice from Welcome. There is a space at the bottom for a signature but not signed - is this a valid default notice? How can I stop/delay this coming into effect, at least until account is in dispute.

What if I make token payments, will this stop any further action?

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