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    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
    • stopping payments until a DN arrives does not equal automatic sale to a DCA...if you resume payments after the DN.  
    • Sleep apnoea: used to require the condition  to be “completely” controlled Sometime before June 2013 DVLA changed it to "adequately" controlled. I have to disagree with MitM regarding the effect of informing DVLA and S.88 A diagnosis of sleep apnoea doesn't mean a licence wont be granted, and, indeed, here it was. If the father sought medical advice (did he?) : this is precisely where S.88 applies https://assets.publishing.service.gov.uk/media/64edcf3a13ae1500116e2f5d/inf1886-can-i-drive-while-my-application-is-with-dvla.pdf p.4 for “new medical condition” It is shakier ground if the opinion of a healthcare professional wasn’t sought. in that case it is on the driver to state they believed they met the medical standard to drive. However, the fact the licence was then later granted can be used to be persuasive that the driver’s belief they met the standard was correct. What was the other condition? And, just to confirm, at no point did DVLA say the licence was revoked / application refused? I’d be asking DVLA Drivers’ Medical Group why they believe S.88 doesn’t apply. S.88 only applies for the UK, incidentally. If your licence has expired and you meet the conditions for S.88 you can drive in the U.K., but not outside the U.K. 
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G E Money and Secret Commissions


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Hi - interesting stuff - I have recently had dealings with Wragge and what I think about them cant be said !**?&&!! I have been trying to claim back a PPI from GE for over a year and they are using the limitations thing but I hadnt looked at the brokers side of it at all - will now dig out my papers and double check this. Also, am wondering about the brokers fee paid when we got our mortgage (different company) as we paid the broker also and there is a commission listed in the advance figures them him too.? will keep watching! :)

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You could send the broker a subject access request, I am still waiting for my reply. I have information already with me but need confirmation before I go any further.

I know brokers always get more than they tell us, and we have a right to know and if they don't disclose this information then they are in breach of their duty of trust to us and could be looked on as dishonesty and fraud

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Guest suziedarkness

Hi frustrated. Best of luck with everything, GE certainly deserve all they get.

 

Can I ask, how did you find out about the secreet commissions? the reason I ask is I have been trying to get subject access request documents from them for months for 5 accounts, All they have sent me is statements for the last account I had with them, a load of rubbish!!. Unbeknown to them, I still have some paperwork so I know that there are secret commissions. They repossessed my home, gave me no assistance when I needed it, piled on tons of charges and basically stitched me up big time.

 

I am in the process of going after them but its so frustrating when they wont send me the info I paid for.

 

Suzie

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an undisclosed commission which is totally secret, that is to say NEVER EVER disclosed, or even suggested that a commission may be paid to a broker , is dynamite

 

 

Quote:

Obviously if there has been no disclosure the agent will have received a secret commission. This is a blatant breach of his fiduciary duty but additionally the payment or receipt of a secret commission is considered to be a form of bribe and is treated in the authorities as a special category of fraud in which it is unnecessary to prove motive, inducement or loss up to the amount of the bribe. The principal has alternative remedies against both the briber and the agent for money had and received where he can recover the amount of the bribe or for damages for fraud where he can recover the amount of any actual loss sustained by entering into the transaction in respect of which the bribe was given. (Mahesan v Malaya's Housing Society [1979] AC374, 383). Furthermore the transaction is voidable at the election of the principal who can rescind it provided counter-restitution can be made. (Panama & South Pacific Telegraph Co. v India Rubber, Gutta Percha, and Telegraph Co. [1875] 9 Ch App 515, 527, 532-3).

the above quote is taken from Wilson & Anor v Hurstanger Ltd [2007] EWCA Civ 299 (04 April 2007)

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You need to ask them for the underwriting sheet or other document containing any commission payments

 

they will scream and kick but that's their tough titties as you are entitled to it and if they don't give you it then you can seek pre action disclosure and get the court to order them to provide it

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Watching with interest !!!

Had lots of niggling questions, popping into my head about the broker we used over the last few years, always had a feeling something wasnt quite right, too many things to mention...

 

luckily still have all the emails/paperwork they issued, am adding them to my list of SAR's as we speak.. :rolleyes:

 

GOOD LUCK ..all you guys that are further on than me!!!:rolleyes:

ANYBODY WHO NEEDS INFO ON YOUR LEHMANS MORTGAGE

either SPML/PML/LMC/SPPL; the following are DIRECT tel#s,

of the investigating & prosecuting organisations: DONOT say you are from CAG-only directly affected or a concerned citizen.

 

1. Companies House: Kevin Hughes(Compliance Manager-main) @ 02920 380 633

2. CH : Lee Jenkins(prosecuting Amany Attia(MD) for SPML/PML) @ 02920 380 643

3. CH : Mark Youde(accounts compliance) @ 02920 380 955

 

4. Companies Investigation Branch(CIB) : Charlotte Allan @ 0207 596 6108

(part of the Insolvency Service) investigating all the Lehman lenders

 

5. CIB : Jeremy Pilcher('unofficial'-consumer/company lawyer) : @ 0207 637 6231

__________________

File YOUR 'Companies Investigation Branch'- CIB complaint online NOW!!!!

 

http://www.insolvency.gov.uk/complaintformcib.htm

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My friend took legal advice and basically the lawyer wasn't interested -in addition to which his fess were £240 per hour, so she wasn't interested either! However, that hasn't stopped her. She has made a case to the lender that the broker was in breach of contract agency law and FSA Rules and they were an accessory to that breach (Wilson). The commission was a secret commission because the broker never mentioned it at any time, either verbally or in writing, and she has a witness to the whole transaction. It isn't enough for him to assume the client would assume there was a commission - he must prove he informed the client there would be both a commission and a fee. He breached the Data Protection Act in that he filled in the application form in front of my friend's employer, discussing all her personal details. Then recently he contacted my friend to say he could help my friend make claims against the lender for £450 - if that isn't abuse of professional relationship, I don't know what is. His first approach to her was by cold calling, which is against FSA Rules - no IDD, no KFIs. So we'll see - I'll keep you informed.

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Fretful, they WONT cooperate in anyway shape or form. I have been waiting months for the info. All they have sent me is statements, nothing else for the last account I had with them, which they REPOSSESSED me.

 

I have had 5 different accounts with them within the last 12 years, 4 of which I know there is secret commissions.

 

I reported them to ICO, but they are a waste of space.

 

I guess my only option is to try through the courts to get them to comply, they know they are in deep water!!

 

Can anyone advise me how I go about the legal route?

 

Suzie

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Dishonesty, fraud, lies,cheating, pulling the wool over your eyes, concealing information, poor advice, negligence, call it whatever you like. It has happened and is happening. We all know that we have been a victim in some way or another, and the 64 million dollar question is now how to prove it.

 

Because without proof you don't stand a chance! OK fair enough maybe a lot of us are in debt because of ........(don't want to offend so leave this for you to decide)!

But are these people not guilty of anything? when people use brokers or any financial advisers for their needs do they not put their trust in to them, and expect to get the best advice possible. There maybe a few clever people out there who will do their homework before hiring a broker or anyone before putting their financial needs before them, but if your like me and still find saving a file to my documents is so amazing then call me a sucker for being so gullible.

Anyway,if you believe you are right then my advice to you would be to fight and don't give up, get as much as information as you can to prove it. My advice to you all is don't give up, sometimes you will get positive and negative advice, but if you think you are right then fight.

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Hi all, still a bit confused about secret commissions. On my secured loan agreement the broker's fee of £2000 is clearly shown. However on a statement I got recently that amount is down as a 'disbursement' on my behalf, and there is a further sum of £2887 down as a 'payment' and sent to the same payee as above. Would this constitute a hidden commission then? I suppose the answer is to get an SAR to the broker... but do I tell them what I think I've found out or not? Any help gratefully received.

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Hi magicaingirl, do not tell anyone what information you have that is a big no no, why would you want to give them the ammunition to shoot you with. Just send them a SAR adjust it as it suits, do not tell them anything.

Because what you are doing is trying to gather evidence and proof to support your claim and if you tell them they will try and cover up what you are trying to un-cover, do you understand?

 

Keep trying to get as much as info as you can, and keep it hush till you are 100% sure you have a case.

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I just found out that the broker who actually admitted to me they had received a commission from the finance company in writing, has now gone broke and wound up....what happens to a claim for secret commission then, do you go after the finance company to retrieve it?

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I think you would if I'm reading this right?

 

Wilson and Hustanger

 

Para 49

 

In Johnson the court ordered the solicitor to account for the service charge to his client. In this case the broker could similarly have been required to account to the defendants for the £240 commission he received from the claimant. But no such claim has been made against the broker and so, alternatively, the defendants have a claim for equitable compensation against the claimant as it procured the broker's breach of fiduciary duty. This mirrors the common law right to claim the return of a bribe as money had received.

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Capitalism is the legitimate racket

of the ruling class.

Al Capone

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Well here is what happened to me yesterday. I had a phone call from Stephensons as I had them check out my secret commission claim.

Well they agreed with me a secret commission had been made and also said that if I was to put a claim against them for non-disclosure then Blemain Finance could ask for their loan back. If it went to court then Stephensons said that the judge would look at as to what difference it has made to me if any,

 

So your damned if you do and your damned if you don't. Basically I have a secret commission claim but if I kick up a fuss about it then my loan company could ask for all of their money back, catch 22!

 

These companies know how to play their cards right and I bet most of these companies who check out these agreements actually work for loan companies, so they can see what evidence people have and if they they do steer them in the opposite direction:rolleyes:

How clever is that hey? Fact is I have a claim but I am in no way in a position to repay the £35,000.00 we borrowed, what do you guys and gals think?

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Guest suziedarkness

Fretful, I think you should do what I have done.

 

Go onto the Law Society website or give them a call and ask for a local solicitor that deals with contract law or consumer law.

 

Many will work on a no win no fee basis. This is what I have done and now, fingers crossed have a solicitor and barrister on the case.

 

Unfortunately, even though it is clear cut there are secret commissions, it is very difficult to try and fight that battle yourself and with these "claim farm companies" , I dont believe they truly do their best for you.

 

Dont give up!

 

suzie

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I do wonder whether this secret commission stuff would fall under the FOS at all.

 

I've had a couple of loans in past which have been through a broker and sure if I SAR broker there will be a secret commission on top of the broker fees etc.. - I'm not sure how to do this or whether I could on a loan already paid off etc..

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This sounds like fun, I'm about to take both the GE's for my charges. Over Xmas was a couple of payments late, GE sent a court repossession application and a default notice both dated the same day. Will be sending copies to the FSA.

 

Do we need to send an SAR to the broker in respect of the secret fees?

Donate to keep this site open

 

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Guest suziedarkness

Hi all,

 

The position as far as I am aware with regards to secret commisions is this:

 

You can act against secret commissions whether the account is still opened or even if it has been settled.

 

In the event of a partial disclosure as in the case of Wilson v Hurstanger, this means that the debtor was aware that a commission was going to be paid to the Broker but he was not advised how much it was. The amount of a commission must be disclosed to the borrower and they must sign to say the agree. This gives the borrower an informed choice as to whether or not to accept. As this was only partial disclosure and the account was still opened, the judge ruled that the commission fee plus interest had to be returned to the borrower. I think this would also be the case with closed accounts.

 

In the event of a complete secret commission, no reference at all is mentioned with regard to a commission and therefore is seen as a bribe. This would render any agreements voidable if they were still open and all monies paid would have to be returned. If it relates to an account that is now closed, then a court can render it void and again all monies returned. in both cases of full secret commissions, the loans would be treated as if they never existed which would mean that the lender would only get back what they originally lent, all other monies would be returned to the borrower.

 

In my own case, I have had several accounts with GE one which is a possible partial but maybe a full secret commission, the others are definately full secret commissions.

 

I am probably one of the worlds most gullable people with regards to loans and things and it never ever dawned on me in the past how Brokers made thier money.

 

Now I know, they dont work for nothing, they get paid whopping great commissions by lenders and the whole crux of the matter is, these brokers in the past arranged your loan with the company that was going to pay them the best commission, not the company that would suit your circumstances the best.

 

Anyone wanting to find out if they have been subject to secret commissions should in the first instance SAR their lender. The lender should send all information including underwriting sheet. Many wont because they know they are in deep water but eventually they will have to comply. GE have totally ignored my requests because they know they are in trouble.

 

suzie

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"the loans would be treated as if they never existed which would mean that the lender would only get back what they originally lent",

 

But how does one deal with the fact that the lender would get all their money they lent? Most people would not be able to pay back what they had borrowed as some of these loans paid off other debts directly to creditors prior to even getting the funds?...could this be a receipe for disaster as someone earlier pointed out?

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Very good question andrew1, this is exactly what has happened to me today. The loan company that I had check out my agreement agreed that a secret commission had been paid without my consent or knowledge.

They also said that if I challenged this claim of secret commission then the Lender could ask for their loan they gave to us back, :eek: how the hell would anyone do that?

 

We borrowed the money to pay off other debt so no way would we be in a position to pay it back, so what do we do? As advised by suziedarkness I will contact the Law society to see if I can find a solicitor to help us out. I will see what Stephensons send me as they said they have written to me and I should get their reply tomorrow and I will post it up for people to read.

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