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    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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Streamline.net - the home of appalling web hosting


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Hi Zara,

 

Put your demands in writing and avoid calling them, so you have a papertrail.

 

Tell them if they fail to restore access immediately, you will take legal action seeking appropriate compensation.

 

Point out that you gave proper notice for the cancelled domain as required and they have no right hold you to ransom by blocking the other domain, emails, etc.

 

Keep us updated please.

 

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I have heard back from Nominet and Streamline.net have registered my domain in their name. There's a free mediation service, but if things get more complicated, or the company doesn't respond, an independent expert comes in at a cost of 200 or 750 pounds to mediate things. I suspect streamline.net know this all too well, which is why they've gotten away with stealing domain names for so many years.

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So essentially they have stolen your domain. Time to consult a legal expert i think.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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It would have to be a free legal expert. The domain isn't worth very much to me really - I'm just angry that I've owned it for 10 years and and Dollarmore Ltd (Streamline.net) can steal it from me. If I cannot transfer it, it will end up back on the market, and someone will have it before I even get a chance to buy it back.

One day they will do the same to someone who has a lot at stake, and they will feel some wrath.

I still can't believe the likes of Nominet haven't come down hard on a company such as streamline.net; I can only imagine how many complaints they must have against them.

From a business perspective it seems like commercial suicide. Sure, they are probably making better money in bogus debt collection scams than they are in actually hosting, but at a terrible cost to their reputation. You only have to google streamline.net to see what an unscrupulous, immoral company this is.

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Check the solicitors in your area. Some may offer a no win no fee, especially if its an open and shut case. Some offer the first half hour consultation free.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Zarathustra,

 

There's nothing to stop you writing to Streamline.net yourself, starting with an initial letter followed by a Letter Before Action.

 

Post a draft here first if you want.

 

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We could do with some help from you

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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I had planned a formal complaint to Streamline.net themselves, and may well still do that, but without the backing and help of Nominet, sadly I have no way in which to proceed.

 

They have given CCI Legal Services Ltd. my email address who sent the following:

 

...We have been instructed to contact you in relation to the above unpaid

account. To make payment by card or cash via your local PayPoint outlet, click: ...

 

The account they mention is the account/domain that I have paid for until October 2015. I'm not going to respond obviously. They have neither put it in writing, nor phoned (I don't live in the UK), and they have no power or jurisdiction to follow this. I would have relished the chance for them to take it through court proceedings (though I suspect they would have to do so in the language of the country I'm living in), but I think everyone knows that is never going to happen.

 

In the end streamline.net have taken 1 year's worth of domain/hosting, all paid for, from me, and stolen a 10+ year old domain name. Whilst I may not get far from a legal perspective, I am happy to give them all the bad publicity I can to make people aware how unscrupulous they are.

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You will get far. they have stolen your property and are holding it to ransom.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Legally I think I have a solid case, but if legal action costs an unknown x amount, and the domain is worth considerably less than x, then financially it's not worth it. I would love to pursue it on principal, but I'm already running up against Nominet - I can't take it much further other than going to Trading Standards.

Maybe I will take it up with Andrew Dollarmore personally.

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You dont go by worth. They have stolen your property from you. Plain and simple. How many others are they doing this to, and how many others actually pay up because the domains are worth a lot?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Positive result - CCI Legal are off my back and my account is reinstated.

I contacted the CEO Robert Hoffmann (streamline.net is also part of Fasthosts and 1&1) and told him what had happened. I received an apology and was told somebody would contact me to resolve things. I got an email later in the afternoon asking for my number, and was called up by somebody who isn't at the Philippines office. They were polite, apologised a lot and acknowledged that there are quite a few problems with streamline.net's current system of doing things, including badly worded or missing renewal reminders.

They reinstated my account whilst I was on the phone, made sure I could log in, and said they would contact CCI Legal to make sure I wasn't pursued.

 

It was all very positive, but had I not contacted the CEO I'm pretty certain I would still be banging my head against a brick wall.

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Make sure you get confirmation of all that in writing. Do not rely on a simple phone call.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Zar and well done on a great result !!

 

Contact the CEO turned out to be the right option.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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