Jump to content


  • Tweets

  • Posts

    • Block and bounce back all emails.   Block any text messages  Ignore any letters unless it's: - a Statutory Demand - a Letter Of Claim - a Court Claimform via Northants bulk.  
    • Dave if I run you by a different analogy.  Imagine you are doing 45 mph down Park Lane and a police car has clocked you doing that. When you get the Notice of Intended Prosecution they claim you were speeding in Piccadilly. So although you were speeding you weren't speeding in Piccadilly. Result -case would be thrown out. Same thing here. The contract refers to an area in Ruislip with a postcode  of HA4 OFY. On every  pcn  they have put the car in HA4 OEY. I admit that they have the correct postcode on the claimform but the car cannot be in two places at once. By pursuing Rocky on the wrong postcode means they had no reasonable cause to ask the DVLA for his details.Met does not have a contract to issue PCNs in that postcode. It is not desperation though it would be embarrassing for Met in Court and the case should be thrown out. The NTD can say whatever it wants but the NTK fails to specify the parking period and fails to ask the driver to pay S9[2][b] so that PCN does not comply with the Act so only the driver liable. And times on the photographs on the PCN are just that. Times on a photograph not on the PCN as stated in the Act.   Your strongest point is the PCN [the NTK ] is not compliant and as you were not the driver you are not liable so should go first.  Not only is it not compliant but the postcode on the NTK is different from the one on the Claim form. If the one on the NTK was wrong then Met have breached Rocky's GDPR since they had no reasonable cause to contact the DVLA as they did not have a contract  that covered that postcode and so misled the DVLA. That should be sufficient to win.  With regards to their WS sometimes the rogues leave it till the last moment to send to prevent Defendants being able to respond to what has been said. So don't send your WS until the last day. If theirs hasn't arrived by then add to your WS that their WS not received and ask that it be ignored.If it does arrive in time, then you can still amend your WS to answer any of their spurious points. As a lay person you will be granted a days latitude at least. PS do not foret to include S9[2][b] in your WS
    • Quote of the day “Head in hands and reviewing how useful my contact book will be in five weeks' time.” a Tory lobbyist, who’s not doing so good - Marie Le Conte
    • Another email ( they are coming thick and fast now) - slightly more threatening, telling me how great they are for trying to help me find a solution and how bad i am for ignoring them.     
    • I also started getting OTPs to a mobile number that I since have had to change after 10 years in case it was compromised.  The only card that I had provided to Lyca was a virtual card that they had stored for payment processing.   TLDR - Lyca are claiming no breach, there is definitely a breach. ICO are useless and havent heard from Lyca.   
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

BRISTOW AND SUTOR VISIT TODAY, re Council tax. Can someone please advise???


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5656 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Did he knock first - or was it very surreptitious?

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

Link to post
Share on other sites

  • Replies 50
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi

 

I have had the same dealings with Bristow and Sutor and they were awful everytime i tried to speak to them they would add more and more onto the debt owed and threaten to take all of my possesions including my car.

 

I tried to make offers of payments, which they said were not enough - after receiving a letter from B&S in April this year demanding almost £900 i decided to ring my council and tell them the amount that B&S were chasing me for - after a lengthly conversation with the council it was agreed that i infact only owed around £280.

 

I told them all about the extra charges, letters etc that i had recieved from B&S and told them i would not deal with them anymore. The council agreed for me to pay them in two installments of £140 to clear the debt and they contacted B&S and withdrew my account from them.

 

The council were really shocked to see how much B&S had added on as 'charges' so they made a formal complaint themselves.

 

Id try contact your local council and explaining the situation. Tell them you feel very intimidated by the bailiffs actions and want to pay the council direct.

 

I hope this helps

Link to post
Share on other sites

Hi all,

I ahve had a letter from B&S today.

My offer of £20.00 per month has been rejected (although they cashed the postal order I sent to them as my first instalment!).

They are demanding 5 payments of £150.00 per month which is WAY more than I can possibly afford.

My 'agreement' will be cancelled if I miss any of the £150.00 payments and they will come and sieze my goods!!!!!!!!

 

I find out though that I owe £400.00 LESS than they were trying to charge me!

 

So, the question is, what do I do. I can't afford the amount they are demanding, and I don't see why I should detail all my incomings and outgoings to them, as that is private. They don't have a court order asking for that information.

 

I can guess this is going to be a lengthy process with them......

 

Please, any advice????

Link to post
Share on other sites

Hi, you need to get in touch with the council (if possible visit their offices in person) and tell them what B & S are asking you to pay, ask them for a copy of their complaints procedure and then make a formal written complaint regarding the bailiff company's fees. If possible take some paper and pen with you and write the complaint while you are there! They must properly investigate your complaint and any action should be halted while this is done.

You should head your letter "Formal Complaint under XXXXXX Council's Complaints Procedure"

 

In Sequenci's post earlier you can see what the fees should be for visits. the council are ultimately responsible for the actions of the bailiff company they employ and they should be advised of the amount B & S are adding to your account.

 

Kind Regards

 

Ell-enn

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

Link to post
Share on other sites

It would see from their statement of account, that I owe on 2 bills, so they have added their bailiffs fees to each bill, £42.50 per bill!

 

Unfortunately, our councils offices close at 4pm, so I cannot get there till monday now! No reason why I cannot make a formal complaint without their procedure, I can at least write a letter so they have it for monday morning!

Link to post
Share on other sites

Remember to send your letter by recorded delivery - we wouldn't want them to say they didn't get it!

 

Ell-enn

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

Link to post
Share on other sites

Hi,

A small update....

The council have finally replied to the letter I sent them on 7th August!

 

Apparently they cancelled my single occupier discount last october because I didn't return a form asking if I still wished to claim it! I didn't get the form, so didn't send it back. So they cancelled the discount and now I owe an additional £299.25!!!! I have lived on my own with my 3 kids for the last 6 and a half years and have NEVER had a review form to fill in in all this time.

The bailiffs fees according to the council are £65.00, although I have been charged £84.00!!!

Bristow and Sutor want me to pay £150.00 per month which I just don't have! The council say in their letter that they will expect the arrears to be paid within 6 months... I wish I could do that. I wish I could pay it right now!!!

 

What can I do about the extra £299.25? I don't think it was fair to add this on at all....

 

What do you think???

Link to post
Share on other sites

Single occupancy

 

Fill i the form and date it from when they cancelled.

 

Send it off with a letter of explanation.

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

Link to post
Share on other sites

P.S.

 

Tell B & S to ***************** ( Go away )

I Wish you everything you wish yourself.

 

NatWest Claimed £1,639. Accepted £1,344.

Natwest Paid me again as GOGW £1,656. Yes they can have it back if they say please.

Barclays 1 Claimed £1,260. Won by default. Paid in full

Barclays 2 Claimed £2,378. Won by default. Paid in full

Birmingham Midshires. Claimed £2,122. Accepted £2,075.

Link to post
Share on other sites

As you are a single parent on benefit, you are classed as vulnerable. Write to the council explaining that you are in a vulnerable group and request that they call off the bailiffs and that you pay the council instead.

Link to post
Share on other sites

  • 3 weeks later...

It may be worth contacting your local CAB.

 

They cashed your postal order in relation to your original offer.

 

On a commercial basis this would be considered an acceptance of your offerred terms and would also invalidate the further charges.

 

Cashing your postal order could be deemed as accepting your terms

Link to post
Share on other sites

Hi all,

I have written to the council asking them to take the debt back, and that I will pay it at a rate of £40.00 per month.

They won't play ball however, I seem to have come up against the most officious woman in the council... it's probably her I owe the money to!!! LOL. She has misread all the concerns in my letter (deliberately probably), and I don't see the point in correcting her yet again!!!

 

Anyway, she wants all my incomings and outgoings and wants to attach this to my earnings. I don't want all and sundry knowing my personal stuff.

 

So, what I have done is pay an amount through their online system. I have used the council tax number on the order, which comes up as my old address, so I don't think this will be taken off my new council tax bill (but feel free to correct me if I am wrong!).

 

Bristow and Sutor want more money from me than I can possibly afford and they are ignoring my correspondence.

Should I contact them, and let them know that I am disputing the amount that I owe and tell them I have paid the council directly???

Oh, and apparently, as there are 2 liability orders they can charge me twice for each visit they made. Is this correct????

 

Thank you in advance

Link to post
Share on other sites

NEVER contact a bailiff!

 

Further you only owe what is written on the liability order and not a penny more. No bailiffs fess will be written into that order. Yes bailiffs can ASK for fees by law, but they cannot enforce them.

 

Pay the council direct and make sure that the council understands that the money you send is for council tax and no other reason. They must accept it.

 

Take no notice of officious council employees.

Link to post
Share on other sites

Thank you, I appreciate your reply.

I just didn't want another visit from the bailiff!!!!

 

As I said I paid this months payment direct to the council via their website, I've given up trying to reason with them. They want their money paid within 6 months apparently.

It aint gunna happen I afraid....... of course I am an eccentric millionaire who just doesn't want to pay all in one go!!! LOL I wish!!!

 

Thank you again x

Link to post
Share on other sites

They always sit in there car for a while after knocking. Its all part of the act to scare you. Let them sit there doodling on there notepad trying to look official. In the end they will get bored and goto mcdonalds for another healthy lunch.

Link to post
Share on other sites

  • 2 months later...

Hi all, a bit of an update for you.

After arguing with the Council about the total amount owed on the arrears, it turns out that I was correct and the total amount I actually owed was just under £300!!

I have been paying £50.00 per month dircetly to the Council via their website, making very sure that the council tax reference number matches up with my old address and not the new council tax for my new address.

The total now stands at £200.00, and another payment will be made this coming friday.

I have had yet another 2 visits from the bailiff this week!!!!!!

Strangley, though, on the letters he's pushed through my door have a total of £367.00!!!! But if I can pay in full when he comes back I will only need to pay £265.00!

 

I have sent an email to B&S, stating that I am paying the council directly as B&S refused to accept my repayment offer. That they have got a VERY different total to the one that the Councils own website has..

 

The reply came today, stating that their total of £265.00 was made up of outstanding costs?????

What costs???

 

I have emailed them back asking for a complete statement of 'costs', to be sent to me in writing.

I have told them that I will continue to pay the council at the rate I have detailed above, and that when they can send me proof that I owe an extra £65.00 on top of the £200.00, then I will be prepared to discuss it.

 

However, their amount doesn't match up with the bailiffs amount, so what on earth is going on? He has added an extra £102.00!

 

Can someone please advise???

Link to post
Share on other sites

Sorry to be a pain, but could someone please advise me?

I've had another email today, and they are telling me if I don't contact them by 7th december then recovery action will continue!

 

As I told them I have been paying this account every 4 weeks directly to the council, and they (deliberatley?) misread my email to them and took it that I was paying every week and gave me a payment agreement to that effect!

 

Anyway, they are insisiting that they don't have to send me a breakdown of the fees as they attached it to an email, this though was not a breakdown of the fees and I could not really make any sense of it, and the initial £20.00 I sent them was taken off their fees and not the arrears!

 

Help!!!

Link to post
Share on other sites

NO they can't charge you for 4 visits as they are very well aware after a ruling by a costs judge (TT originally posted this). They are supposed to supply a breakdown of costs with each pieceof paper they leave and as far as I am aware can not refuse to supply a breakdown when requested (although most do)!

As no WPA or levy is in place (please advise me if otherwise) they can only charge the basic £24.50 (1st visit) and £18.00 (2nd visit).

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...