Jump to content


  • Tweets

  • Posts

    • its not a good thing or a bad thing its ongoing. mines gone the same route. these new notifications are equally meaningless.
    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

HFC Loan Court Claim-Advise needed


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5430 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 115
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi Super

 

The enclosed CCA is unforcable due to the fact that the T&C are not within the signitory box and are not refered to in any part of the application ie see over leaf or asee attached therfore the T&C supplied are irrevelent.

The Default notice is complient and does allow the required time to rectify the breach, layout conforms also.

 

 

I trust the above is of help

 

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 2 weeks later...

Hi Andy

 

Can you please clarify :"CCA is unforcable due to the fact that the T&C are not within the signitory box and are not refered to in any part of the application ie see over leaf or asee attached therfore the T&C supplied are irrevelent"

 

I'm not familiar with this argument, how does it make it unenforcable?

 

Thanks

Super ;)

Link to post
Share on other sites

Hi Super

 

The T&Cs must either be within the signitory page or refered to ie see overleaf/attached or on the reverse of the signed page and indexed or numbered and refered to. If not then your signiture means nothing you are signing somthing that has no Terms & Conditions and therefore bound to nothing.

 

I trust the above clarifies

 

Regards

 

Andy

Edited by Andyorch

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 4 weeks later...

Hi again Super

 

They can apply and you can also oppose.Keep a check on the status of the claim with your CC and request, which you should recieve anyway, any copies of Application Notice and if any Witness statements if attached.

 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • 4 weeks later...

Hi *** Urgent Help Needed***

 

I've received an application for a summary judgement, I've til the 25/12 to reply to the application. I'm not sure what needs to be done :confused:

 

Can someone plz help.

 

I've attached the docs received

 

Please note the following points with regards to the case:

 

-The APR i've calculated is slightly different to the credit agreement

-It fails to contain the prescribed terms as required by schedule 6 of the Agreements regulations.

-The terms and conditions are not much help, how do we know they are even related to the agreement? How do we know they are the terms and conditions that came from the time that the agreement was signed?

 

- No Credit agreement was sent before the claim was issued

 

- Terms and conditions are not within the signatory page or referred to.

 

- The particulars of claim are not compliant with part 16 and practice direction 16 in particular paragraph 7.3 PART 16 - STATEMENTS OF CASE & PRACTICE DIRECTION STATEMENTS OF CASE - This practice direction supplements CPR Part 16.

 

- The document alleged to be a credit agreement is not compliant with the Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553) in particular it fails to include the prescribed terms within the document but in a separate document marked terms and conditions.

 

- There is a collection charge added to the claim, this is an unfair charge.

 

- The documents are not clearly easily legible and that makes it non compliant with the Consumer Credit Copy Docs Regulations as a side issue

Super:wink:

HFC Summary Judge.pdf

Link to post
Share on other sites

SupermanX,

 

This is standard process for Restons/HFC, I'm afraid. Why have you left it so late to respond to this hearing?

 

Can you repost the agreement up with the financial information showing, or post up the figures from the agreement itself, please? That way I can check the APR. Note that the APR isn't a prescribed term on a fixed term loan, but if it is inaccurate as you say it could be useful later on. (You'll see why when we get there)

 

Which prescribed terms are missing?

 

The T&C's - they aren't posted on the thread, are they?

 

A copy of the credit agreement should have been attached to the POC when the claim was issued. The issue you have here is that they have now supplied that to you and the Court, in the application documentation, so that won't hold weight with the Court now.

 

You can argue that the T&C's don't form part of the same document, but what if the original turns up at the hearing and it's clear they are? This should form part of your argument, but don't rely on it on it's own, IMHO.

 

The collection charge can be challenged - as can the other charges applied to the account throughout it's life. You can also challenge the Default Notice on this same basis.

 

I can read the documents, so I'm not sure what you're referring to there?

 

Have a read of this, as it follows roughly the same process; (I sued HFC and they defended/counterclaimed, but you can see the process for dealing with an application for summary Judgment throughout the thread)

 

http://www.consumeractiongroup.co.uk/forum/data-protection-default-issues/110146-car2403-hfc-bank-default.html

There are a few options to replying to this;

 

You can reply to the application and challenge it.

 

Or

 

You can apply for summary judgment against them.

 

I applied for SJ against them, which put me in a better position when agreeing to withdraw both SJ applications, IMHO.

 

Don't worry, though, I can help you with both of these - I just need to know how you want to progress, really...

 

P.S. Have you SAR'd HFC Bank yet? Now may be the time to do that.

 

Link to post
Share on other sites

Sorry – I don’t like the look of this one – the copy of the agreement you have posted up looks to be enforceable (assuming that yours is the signature)

For this type of agreement a court can enforce if the creditor can produce a document with the debtors signature on it and containing the following prescribed terms:

Amount of credit

Repayments

Both of these terms appear on the agreement which is also signed.

The judge might order the production of the original but if they have it you could be in trouble. A photocopy is only hearsay evidence but if they can convince a judge that it’s acceptable then it’s game over.

Link to post
Share on other sites

I wouldn't give up, just yet. I had a similar experience with my claim and it all turned out right in the end. Admittedley, they shot themselves in the foot by "producing" various "copies" of Default Notices throughout the proceedings, but even if that hadn't happened, there was still the DPA issues to consider.

 

There has been many successes on the forums in this situation, but there is always a chance you can lose - I'm sure Restons would be open to a negotiation on a full and final settlement, or even that with an agreement to make monthly repayments you can afford, if you didn't want to continue.

 

Link to post
Share on other sites

I’m all for a fight but superman needs to understand that barring any other issues the agreement looks enforceable so would the original defence hold up?

No, as that defence is based on no enforceable agreement coming forward, which has changed.

And what would the costs bill likely to be?

 

If the other claims I've seen are anything to go by, around £3-4k.

 

Link to post
Share on other sites

Hi car2043 and Atwozee

 

Thanks for your replies. I didn't act earlier on the SJ as this was posted to me on the 18th. I was out of the country until the 21st :(

 

The figures are as follows:

 

Amount of credit: 10,250

Interest(total charge for credit): 1673.80

Total Amount Payable: 11,923.80

APR:6.3%

60 Monthly repayements of 198.73

 

I can also email you the agreement if you need it.

 

The T&C's are on a different page to the agreement where the signature is, how do we know it is part of the agreement?

 

I have not SARed HFC yet, shall i do it first in the morning?

 

From the 2 strategies you pointed out I would prefer to apply for SJ against them rather than challenge, can you kindly help me out with this

 

Many Tks

Super

Link to post
Share on other sites

The interest rate is actually 6.295% - but that's within the tolerance (+1/-0.1%) allowed by the regulations.

 

The prescribed terms are contained within the signature document. Yes there is an argument that the terms don't form part of the same document, so fall foul of s.60/s.61/s.127(1), but the Court would allow enforcement by order unless you can show you've been prejudiced by that construction. I can't see how you can show that, IMHO.

 

The best bet is to challenge the Default Notice as containing charges - the issue you have, with having an enforceable agreement, is that they may click on to what you are doing, refund the charges to the account, then reissue a Default Notice without the charges on it. The Court won't be happy about that, but it wouldn't be able to stop enforcement of the debt as a result, as that would restrict the liberty of the bank to seek enforcement which would be unequitable, IMHO.

 

I hate to say this, as it doesn't sit easy with me, but sometimes you have to admit defeat and act accordingly, but your best bet may be to agree some settlement terms based on a reasonably affordable monthly repayment and sign a consent order staying the proceedings on the basis that you make those repayments. You could include removal of the collection charge and default charges applied to reduce the balance, (and the amount of time it will take to pay this off) as part of the negotiation. I can't see how else you can successfully defend this going forward, otherwise. Better to agree settlement now, while you can reasonably avoid the costs of the claim, I say.

 

Link to post
Share on other sites

Thanks for your reply.

 

I will call their solicitors tomorrow to see what settlements they could potentially agree. what shall do with the SJ application? I only have 2 to act, or shall i run it and negociate settlement?

 

Super

Link to post
Share on other sites

I'd call them to offer to discuss negotiation settlement if they agree to vacate the hearing for SJ on the basis that you don't want to waste the Court's time further and you feel you need time to agree a settlement suitable for both sides.

 

What is important at this stage is that anything is conducted in writing - marked "without prejudice, save as to costs". I wouldn't call them, but can you email/fax them instead? If you have to call, ensure you get the name of the person you are talking to and send a letter/email/fax to them to confirm the conversation details that took place.

 

They will want to avoid the expense of attending the hearing as well, as that will be a wasted cost to them.

 

If they do get unreasonable, tell them that you are prepared to go to Court to effect the settlement, but that will be on the Courts terms, should they not accept your proposals. So long as your proposal to them is reasonable now, the Court probably won't grant them more at a later date, in which case you can refer to the "without prejudice save as to costs" letter that you send to avoid having to pay costs of the case from this point forward.

 

Link to post
Share on other sites

That's a tough one, really. You'd have to think about how much you can afford to repay, be that upfront capital or a monthly repayment, and begin bargaining with them.

 

I think the more pressing and urgent need is to begin the negotiations and to get this hearing vacated.

 

Don't be surprised, though, if they won't negotiate - actually, they are in a very good position and probably could get a CCJ for the whole amount if they so wish. Of course, doing so (after you've sent your without prejudice offer to them) could jeopardise their claim for costs if the CCJ is awarded, so this is the bit you can use to banter with. As I've said before, claims for costs of £3-4K aren't unheard of, but they are slightly unrealistic and generally don't get awarded in full - if you work on £1-£1.5k off the balance, that should be a decent start I would have thought.

 

By the way, this isn't a loss - you need to play your cards right to avoid a CCJ that will be recorded against you for 6 years and come out of this with a decent monthly repayment that is reasonably affordable to you, meaning they can't pursue you further. (Unless you default on that agreement, that is)

  • Haha 1

 

Link to post
Share on other sites

the questions which we must ask ourselves are

 

1] was the default notice served upon you defective

 

2] if it was defective, did the lender go ahead and terminate the agreement?

 

if we can answer yes to these questions then they(the lender) are denied any benefits which would be conferred upon them by complying with s87 & 88 CCA 1974

 

There is a very helpful thread by surfaceagentx20 on this matter. it is excellent and i can say with some certainty that it is accurate as i have been stood in the exact same situation x20 describes with my client and the outcome was in our favour;)

Link to post
Share on other sites

the questions which we must ask ourselves are

 

1] was the default notice served upon you defective

 

2] if it was defective, did the lender go ahead and terminate the agreement?

 

if we can answer yes to these questions then they(the lender) are denied any benefits which would be conferred upon them by complying with s87 & 88 CCA 1974

 

Sorry to jump in but Paul would you take a glance at my thread here and post 16, I've attempted to create a defence although I'm not inteligent enough to fully understand what I'm doing, would you comment on it if you have time please?

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/174146-court-case-re-co.html

Link to post
Share on other sites

the questions which we must ask ourselves are

 

1] was the default notice served upon you defective

 

2] if it was defective, did the lender go ahead and terminate the agreement?

 

if we can answer yes to these questions then they(the lender) are denied any benefits which would be conferred upon them by complying with s87 & 88 CCA 1974

 

There is a very helpful thread by surfaceagentx20 on this matter. it is excellent and i can say with some certainty that it is accurate as i have been stood in the exact same situation x20 describes with my client and the outcome was in our favour;)

 

Can you link us to the thread to have a read please PT.:-)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...