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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Picture the Loan - PPI Shocker! Help!


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Hi All,

 

I hope that someone may be able to help on this. I am posting on behalf of a close family member who I'm trying my best to help.

 

About 18 months ago she had numerous un-secured debts and Picture the Loan told her the best option was to take out a secured loan with them. They also told her she must take out payment protection on the loan.

 

She borrowed 61.5K over 25 years (eek - a lot a know, and as she knows now a huge mistake). Anyway whilst going through he finances with her something didnt add up on the picture repayments. I managed to get a breakdown of the loan, and the they have added 15.5K onto the balance of the loan for the PPI !!!:eek: She is now paying that back over the 25 year period at the same interest rate of the loan. By my rough reckoning that means she will pay a staggering 45K for PPI. Sureley this cannot be allowed :x.

 

Please, If anyone on here can help I'd be really grateful. She is dreadfully worried about her financial situation and this could really help her out if she can cancel and claim anything back.

 

Many Thanks in advance,

Boss-Man

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  • 11 months later...

wow what a recommendation for a company!!! however you could do it yourself and not have to pay them anything from your refund ie no win no fee but if you win hey hey thats when they hit you!! theres lots of info on this great site which will enable you to proceed yourself from start to finish. :D

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Thanks Guys,

 

I'd also heard that Picture were no more, yet she's had nothing to say this or any info regarding another company taking over the loan. Also, all correspondence still has Picture on it :confused:

 

Cheers,

Boss-Man

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She should have had a letter from Target, or been told that Picture Financial is now Picture Loans or something, Picture has not been declared in Default yet so over 600 claims are waiting to be looked at so you may want to get in the queue!

  • Haha 1

Any opinion I give is my own and given without

any liability.

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  • 1 month later...

Picture are now in default, see the FSCS for details. I received a call from the FSCS asking me for some further details anr they say they expect to settle all claims within 6 months with some (inc mine hopefully) settled within 1 month :)

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  • 5 months later...

Just had letter this morning we have won our claim against Picture PPI. we have been awarded just short of £15,000. This is a massive boost to us as taking the decsion we did to go with Picture was the biggest mistake of our lifes!!! its nearly cost us our house and our marriage. although still stuck with loan its fantastic news to get the PPI back. So for all those out there keep at it dont give up!!!!!!:grin::wink:

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Just had letter this morning we have won our claim against Picture PPI. we have been awarded just short of £15,000. This is a massive boost to us as taking the decsion we did to go with Picture was the biggest mistake of our lifes!!! its nearly cost us our house and our marriage. although still stuck with loan its fantastic news to get the PPI back. So for all those out there keep at it dont give up!!!!!!:grin::wink:

 

Congrats on the win, I wish they would hurry up with my claim, moreso as I got a default notice from picture today. If you dont mind me asking when did you apply? I have wrote to the FSCS asking them to loook at mine as a priority due to my circumstances.

 

I do also agree taking the picture loan was the worst mistake of my life.

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Hi All,

 

I was just wondering what reason(s) everyone was giving for be mis-sold the PPI, as i have just phoned FSCS and requested a claim application form for this. My reason reason for claiming is that i wasnt fully aware that the cost of the PPI (over 8k in my case) was being added to the loan and interest was payable on that for the full 15 years of the loan and also the fact that the PPI only covers me for the first 5 years. Is this a good enough reason for claiming?

 

Cheers,

Daz182

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  • 1 month later...
  • 3 weeks later...

pgbenson.

 

I would advise you to read the site rules before posting any more 'links'.

 

http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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  • 2 months later...

Cheque recieved from FSCS yesterday for full amount + plus interest, to say im happy is an understatement, over the moon. Thanks to everyone for there help. And i would urge anyone else to get there claim in ASAP, i cant beleive how easy it actually was. Good luck to you all.

 

Daz

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I also have like many posting on this thread, been mis-sold PPI by Picture on my loan & would like to make a claim on the FSCS but I'm a bit unsure what reasons I should give...can any successful applicants give me any clues please?.

 

Obviously I wasn't told that I would only be covered for the first five years nor was I made aware of the total cost I would be paying for PPI...is this a good enough reason?.

 

Any help received would be gratefully appreciated.

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I also have like many posting on this thread, been mis-sold PPI by Picture on my loan & would like to make a claim on the FSCS but I'm a bit unsure what reasons I should give...can any successful applicants give me any clues please?.

 

Obviously I wasn't told that I would only be covered for the first five years nor was I made aware of the total cost I would be paying for PPI...is this a good enough reason?.

 

Any help received would be gratefully appreciated.

 

 

Hi Johnno,

 

The reasons you listed above were my exact reasons for claiming and have been succsessfull, that should work for you to, get your claim in ASAP and let us know how you get on.

 

Just shout if you need any help.

 

Daz.

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Cheers Daz,

 

I'll get my claim in & I'll let you know how I get on.

 

Cheers

 

p.s. hope you don't mind but I sent you a quick PM too. (wasn't expecting such a rapid response on the thread...you're quick!)

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I would just like to say thank you to the previous replies to this thread, I am having a nightmare over my picture loan at the moment I wish I had never taken it out, but everything that everyone has written has made me put in a claim over my ppi and the 5 years scenario so hopefully will hear something back too and I will let you all know.

Its just nice to know that there are others in the same situation and that it wasnt just me

Thanks

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  • 2 months later...

hello fellow picture loan victims. i have had my picture loan for 3 1/2 years now. i first complained 3 years ago about only getting 5 years of cover for my £9975 but having to pay it over 25 years. the fos declined my complaint as they said i knew i was paying for that long (picture wasnt in default at the time). in aug 2010 i lodged yet another complaint but this time to the fscs. if this one fails im taking them to court. does anyone know if i have a chance of winning with the fscs if the fos has already ruled against me? my claim is exactly the same as all the other claims. i didnt know i was paying 25 years for 5 years of cover!

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  • 5 years later...

Hi, I've just come across this site and amazed.

 

 

I too have a Picture Loan and was wondering if it is to late to apply for PPI refund?

 

 

I previously had a picture loan in my sole name.

 

 

My partner and I decided to consolidate our debts and take out a joint loan.

 

 

Picture added what was outstanding from my single loan to the joint loan.

 

 

The agreement said the PPI was optional and we said we did not want it.

 

 

The PPI was still added to the loan.

 

 

We paid off what we thought was the loan and Picture insisted we still owed just short of £20,000.

 

 

which happened to be the exact amount of the PPI.

 

 

Technically we are now paying PPI for a loan we do not even have.

 

 

Can we claim back the money we have been paying.

 

 

We have had this loan since 2006.

 

 

Thank you.

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it would be better to start a new thread

this thread id 6yrs old

 

 

dx

 

 

thread closed as its very old and you wont get seen here

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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