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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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Hope that help ;)

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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and then it goes all quiet :D

 

Yes you needto consider the HoL is like a shrine. Imagine them sitting there in their smoking jackets in the HoL's lounge with brandy, whisky, fags and cigars on the go. Contemplating the outcome for the low lifes out there. Oh, life is so hard. :lol:

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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A rich tourist arrives at the hotel and requires a room viewing.

 

The hotel proprietor says he can do so but requires a £50 deposit just in case. The tourist leaves a 50 pound note and leaves to see the room.

 

The hotel proprietor takes the 50 pound note and runs to pay his debt to the butcher.

 

The butcher takes the 50 pound note, and runs to pay his debt to the farmer.

 

The farmer takes the 50 pound note, and runs to pay his debt to the supplier of his feed and fuel.

 

The supplier of feed and fuel takes the 50 pound note and runs to pay his debt to the town's prostitute that in these hard times, gave her "services" on credit.

 

The prostitute runs to the hotel, and pays off her debt with the 50 pound note to the hotel proprietor to pay for the rooms that she rented when she brought her clients there.

 

The hotel proprietor then lays the 50 pound note back on the counter so that the rich tourist will not suspect anything.

 

At that moment, the rich tourist comes down after inspecting the rooms, and takes his 50 pound note, after saying that he did not like any of the rooms, and leaves town.

 

No one earned anything. However, the whole town is now without debt, and looks to the future with a lot of optimism.

 

 

 

Just a thought to the eventual outcome and a cure to the current and potential defaulters! ;)

Edited by srfrench
forgot the first line

srfrench :eek:

 

Fight incompetance, stupidity, greed and unfairness......There's no excuse and no place for it in society, unless they really are! :wink:

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is there anyone else who dont think this is really fair? lol

Which bit, bank charges or the court case?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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ok, cos i am bored, might as well ask the question.

 

Do you think it is fair for a bank to levy a charge for returning a direct debit/standing order?(this should be a simple yes or no cos this isn't a trick question).

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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i mean its not fair to say we will get them back wait 2 years to find out that it dont look like we will

 

I hate to tell you this but this is just the preliminary issues....we haven't yet hit the substantive ones yet.....

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Hi YB,

Unless you relish the 'swishing' sound of wrists being slashed I'd keep stumm! Even if OFT decree a level of fairness and it's greater than zero, it still won't be accepted by many and, hopefully, since the "OFT decision doesn't carry the weight of law" (or so I've been telling banks & CC agencies for years) we'll still challenge?

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