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    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
    • No, nothing from Barclays. Turns out i have 2 accounts on here, and i posted originally on the other one. Sorry about that.  
    • Always send with proof of posting from your Post Office, so there is a trail. Conversations , are designed to intimidate into paying, Emails are designed as another way of bombarding. Only EVER communicate in writing, by post.  
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HSBC Bank - Overdraft Charges


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Hi there all

have received update from HSBC BANK

 

Dear Mr **********

 

Thank you for your letter dated 8 March 2009 concerning the charges applied to your account. i have now fully investigated the matters you raised.

 

I acknowledge your comments regarding the ongoing court case. However, when a customer has a dispute with the bank this does not mean that they are released from their contractual obligations. We expect to see the account serviced in accordance with our standard Terms and Conditions.

 

There will be no suspension of recovery action and we will pursue our standard procedures.

 

I would strongly advice you to contact the bank on 0845 6006423 to discuss repayment of the outstanding debt and the possibility of freezing charges and interest.

 

If you have any queries or would like any further information, please contact me on 0845 6006423 quoting ref ***********.

 

I trust that the matters have now been resolved to your satiffaction. If this is not the case, you can escalate your concerns by writing to the senior manager of our service quality team at the following address:

 

THE SENIOR MANAGER

SERVICES QUALITY TEAM

HSBC BANK PLC

ARLINGTON BUSINESS CENTRE

MILLSHAW PARK LANE

LEEDS

LS11 0PP

thank you for taking the time to bring your concerns to our attention. I am only sorry it was necesary for you to do so.

 

Yours sincerely

 

************

Services improvement officer

 

SHOULD WE OFFER TO PAY A POUND A MONTH UNTIL THE CASE HAS BEEN RESOLVED.

 

Lisa

Does anyone one have any help with this letter please!!!!!!!!!!!!!!!!!!:confused:

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Lisa, can I just clarify something. Are the overdraft charges more than the original amount owed by your father ?

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Lisa, can I just clarify something. Are the overdraft charges more than the original amount owed by your father ?

 

 

Hi there

 

Yes his charges are £925 and 8% interest is £368.11 and he owes the £309. so they owe him more.

 

thanks Lisa

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Have you submitted your claim form for the charges ?, if so, what stage are you at ?.

 

If this were me, I would not respond to the letter at all. If they were to start proceedings against your father for the balance on the account, you could just counterclaim and they would have their claim stayed pending the outcome of the OFT v Banks case.

 

If you really feel the need to respond, then just point out the facts.. there are charges on the account and until they are repaid you are unable to discuss the matter further.

  • Haha 1

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Lisa , one last effort .......... get your claim lodged at court, gathering interest , - you can't claim the interest until it's in court .

 

Then you can sit back and relax - they won't take you to court because your claim is bigger than theirs .......... and they will get a Notice from the court telling them you've lodged the claim - they will have to apply to 'stay ' it .......and you just let it accrue interest until payday .....:cool:

 

...and you can always come back and ask if they hassle you any further .... you'll be dealing from an incredibly strong position ...... :D

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Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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  • 3 weeks later...

Hi lisa , :)

 

Have you got your claim into court ? Well done if you have ..... it will sit and gather interest until pay-out day - which may not be too far away now, we hope .

 

The banks appeal to the House of Lords has to be lodged by 15 april - and it is hoped the lords will make a final decision before the summer recess - it is most unlikely that the lords will overturn the decision of 4 judges ... but we'll have to be patient for a wee while longer - at 8% interest ...... :D

 

CB sends her regards .......:-)

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Hi

Yes dad filed it to the court but they did not give us any proof dad asked if he gets a copy and she said we will post it to you but we dont have anything to say we did it

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You should have a Claim No. lisa , and you should also get notification that the bank will defend / and eventually that they have applied for the case to be 'Stayed' , along with all the others ......

 

When did you lodge your claim ....?

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Hi there I only managed to get it in on monday as i have benn busy but they dad said he asked lady if he get a copy she said will send you something in post so at this moment we have no proof we logs a claim i am not sure if this is what normally happens

lisa

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You should have got a receipt at the very least, Lisa. You wont be able to do anything now, but do check on Tuesday. :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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CB is right , lisa - you should have got a receipt of some kind , but there has to be a Claim No. somewhere in the pipeline .......:confused:

 

They'll probably be closed till Wed now , but check as soon as you can - come back if you have a problem .....:)

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Hi all

 

Today dad got a letter from the court to saw that they thing for the charges will be issued to hsbc bank on the 14 april and they have until 28 april to reply but today he got a letter from metropolitan collection services with date on top of letter 13 april

 

dear mr xxxxxxxxx

we have been instructed by our client to recover the outstanding balance ont he above account

 

we now formally demand immediate payment of £304.96 9they owe dad £1360 charges and interest)

 

you may make payment

by returning this letter together with you cheque postal order or cash to the above address

or

by telephoning our helpdesk

or online

failure to do so within 7 days could result in further costs being incurred and your account referred to debt collection agent who may call on you for collect payment.

 

should i just ignore or should i tell them the account is inthe hands of the court

lisa

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Hi Lisa , - don't worry , you're fireproof now your claim is at court . :D

 

They Cannot enforce stayed claims

They are wrong to chase the overdrawn balances of the accounts that are the subject of stayed claims; they have no legal right to do this.

The only way anyone can enforce a debt is following a magistrates or a county court judgment and even the bank realise they would get nowhere in court with an account that has a stayed claim with it.

So tell them where to get off .

Time to bring up the big guns (courtesy of Pete Castlebest) and send them the letter on his link :

 

http://www.consumeractiongroup.co.uk/forum/hsbc-bank/125577-metropolitan-collection-services-action.html#post1311983

Amend it to suit yourself , but it seems to fit your circumstances fairly well ............ don't take any nonsense off them now - you've got the whip hand , Lisa .........:cool::D

Edited by johnnymitch
Tidying up........
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Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Nice link JM. :D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Just a thought that , as it's not 'Stayed ' yet , but will no doubt be soon you could adjust the letter to say:

 

"my Claim No. xxxx is in xxxx County Court , which you were notified of on 14 April and which you will no doubt be asking for the court to stay ".

 

Then go on with the other bit about stayed claims and debt colllectors .........

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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The stay makes no difference, the account is now the subject of ongoing judicial proceedings. thats about as in dispute as you can get :D.

 

HSBC should not have passed your account to Metro (although Metro are actually HSBC :rolleyes:) and Metro should not be chasing the debt until the dispute is resolved.

 

pete

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Hi all i have an update

It turns my stomach cos i dont understand a thing. Dad got a letter today from the courts and it goes like this

 

General form of judgement or order

 

 

To the Claimant

 

mr XXXXXXXXXX

XXXXXXXXXXXXX

XXXXXXXXXXXXX 15 April 2009

 

Before District Judge xxxxxxx sitting at xXXXXxxxxxx County Court xxxxx xxxxxx xxxxxxx xxxxxxxx xxxxxxx

 

Upon the coourts own motion. The court has made this order of its own intiative without a hearing. If you object to the order, you must make an application to have it set aside, varied or stayed within 7 days of receiving it

 

IT IS ORDERED THAT

 

1. The claimed is STAYED pending the outcome ( including any appeal(s) in the test case brought by the office of fair trading in the high court.

 

Dated 15 April 2009

 

Then attached was a Notice that acknowledgement of service has been filed

 

The defendant filed an acknoeledgement of service on 15 April 2009

 

The defendant responded to the claim indicating an intention to defend all the claim.

The defendant has 28 days from the date of service of the claim form with particulars of claim, or of the particulars of claim, to file a defence.

 

The acknowledgement was filed by the solictors acting for the defendant who have given the following name and addrress for service of documents.

 

The attached to that was a RESPONSE PACK

that the defendants solicitors have fileed in and they have ticked that they intend to defend all of this claim

 

WHAT HAPPENS NOW

LIsa

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ALSO CAN I JUST ASK

 

A couple of days before the above letter dad got a notice of issue and at the bottom there is things to fill in i dont know where dad is suppose to fill it in

 

REQUEST FOR JUDGEMENT

 

* Tick and complete eithe A or B. Remem,ber to sign and date the form. Your signature certifies that the information you have given is correct.

* If the defendant has given an adrress on the form of admission to which correspodence should be sent, which is different from the adrress shown on the claim form, you must tell the court.

* Complete all the judgemnt details at D

 

A. the defendant has not filed an admisiion or defence to my claim or an application to contest the courts jurisdiction.

B. The dendant admits that all the money is owed

I accept the defendants propsal for payment

the defendant has not made any proposal for payment

i do not accept the defeants proposal for payment

 

C. judgemnt detyails#

I would like the defendant to be ordered to pay

immeditaly

by instalemnts

in full

 

DO I FILL THIS IN I AM NOT SURE COS AS I SAY TODAY RECIEVED LETTER TO SAY COURT HAS ODERED A STAYED

 

PLEASE HELP:confused:

Lisa

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Lisa, Panic not.

 

You are the CLAIMANT remember. So you do not have to do anything where it says DEFENDANT.

 

The claim has been stayed which means even though HSBC have indicated that they are going to defend all of the claim, nothing will happen now until the outcome of the OFT v Bank Appeal. :)

 

However, you are now likely to be one of the first (or at the end of a long queue) for payout when the OFT win :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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It means you are home and dry at last Lisa ......:D Your dad's claim is 'Stayed ' along with about 65,000 others just waiting for the House of Lords to finally rule on the banks liabilty ...... and considering 4 Senior Judges have already thrown the appeal out , I can't see the HOL going against that . I think they gave them leave to appeal just to close the last argument the banks might have. The appeal as I understand it , had to be lodged in the Lord's by 15 April - so hopefully they'll deal with it reasonably quickly .........

 

Anyway , you've done your dad proud Lisa , now just sit back and wait with the rest of us while the interest builds up . :D

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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Hi thanks once again I feel so much better, so I dont fill that request for judgement in i just sit and wait is that correct.

 

Would you suggest i still write ti metropolitan or just ignore there letter cos hsbc bank now know that its filed in court.

 

I bet know that i have done this they will take dad to court for credit card account cos they will think you have done it so will we but they have still not come up with S.A.R still on hold with capquest

Thanks everyone once again I dont know what i would have done without all your help

 

Lisa

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Lisa, I have had second thoughts about whether you need to complete the paperwork you ahve been sent. I have asked someone with more experience to look in on you. :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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