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    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
    • Thank you so much. Yes, I wish I had done my research and not paid. It's all for the same car park. Here is one of the original PCNs, they are all the same bar different dates. PCN-22.03.24-1.pdf PCN-22.03.24-2.pdf
    • Hi Clou, Welcome to the Forum and thank you for reading first before you posted. There seems to be many problems with Cornwall and getting a signal to use your a phone which could be why these parking companies don't use alternatives. It is a shame you paid the first one as you would probably have not had to pay that one either.  Was the car park at which you paid the same parking company as the one sending you these PCNs? On the subject of PCNs could you please post them up so we can see if they comply with the Act.
    • 1 Date of the infringement 16th March   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 22nd March   [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s   3 Date received unsure   4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] UNSURE   5 Is there any photographic evidence of the event? Yes   6 Have you appealed? [Y] post up your appeal] Yes. Stated incorrect location was used in JustPark app as honest mistake. Rejected of course.   Have you had a response? [Y/N?] post it up Yes, rejected:   Site: Sea View Car Park, PL27 6SR Date of Event: 16th March 2024 We are in receipt of your challenge in relation to the above Parking Charge. Appeals must be handled in a fair and consistent manner, therefore, in order for us to cancel any Parking Charge; it is necessary for us to find that the Notice was issued in error. As per the clear and prominent signage at this location ('The Contract'), drivers agree to pay the sum of £100 if 'A valid ticket is not displayed face-up on the dashboard; enabling all of the printed information to be inspected'. 'The Contract' also details that there is an exception for those with a valid mobile session in place. Had the driver felt that the terms of the contract were unacceptable, they had the option to seek alternative parking. By remaining, the driver is deemed in law to be bound by the terms of 'The Contract'. Our photographic evidence confirms that a valid ticket was not displayed, and a search of our records confirms that no mobile session was in place for the registration XXXX at this location; therefore, your appeal is declined. We note that you have submitted evidence of payment; however, said payment is not for this location. It may be the case that you feel that the charge is unfair; however, there is no legal basis to now reject a charge that the driver has already agreed to pay. In light of the above, the sum £100.00 is payable by 21/05/2024 or £170 thereafter. Our internal appeals procedure is now exhausted, our decision is final; therefore no further correspondence other than payment will be addressed or responded to. Should you disagree with our decision, you may submit an appeal to 'The Independent Appeals Service'; full details are on the rear of this letter. 7 Who is the parking company? Alliance Parking LTD   8. Where exactly [carpark name and town] Sea View Car park, Polzeath, Cornwall   For either option, does it say which appeals body they operate under. IAS Hi there, thanks in advance for any help on this.   Had 3 'PCNs' in post from Alliance for parking 3 times over a period of two weeks, unfortunately we were away from home so letters must have come over the two weeks but we received all at once if that makes sense. I realised I had used the wrong location on the car park app. The signs are not clear what the location is called (no code.) I only had receipts for two instances so I assume the first it didn't go through as had terrible signal. Paid £60 for one of the fines. Appealed the others saying it was an honest mistake and not very good signage (unfortunately submitted on their website and have no evidence of my appeal.) received the rejection of appeal as above.   Have now received the attached letter of claim. I have done some research for the amazing snotty letters but wonder if someone could kindly help me with writing one specific to my case? Thank you so very much in advance. LOC-alliance-1.pdf Apologies, 2nd page of LOC here. LOC-alliance-2.pdf
    • Would still like to see the court bundle  Any part ex as deposit or any deposit paid on the agreement does imo count towards the one third or the half in the case of a VT
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RMA - telephone harassment


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Folks - at 8.00am every morning for the last 2 weeks my wife has had a telephone call on her mobile phone from a company called RMA

 

"this is a very urgent call from RMA, please can XX XXXXXX call us back on this number as soon as she gets this message"

 

My wife calls them back but they can't identify her and they do not have any record of her - she tells them not to call and the next day the same thing happens - only ever on her mobile phone and never a letter.

 

I am guessing that this is a DCA who only have her mobile phone as a contact number - we moved house 6 months ago and they obviously have no record of our new address.

 

any suggestions?

 

Shold we hit them with the stop harassing us letter?

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First NEVER talk to these "people" on the phone as they will try and get you to agree to anything.

 

Obviously you do not wish to give them your new address so at the minute writing to them to tell them to stop phoning is out of the question.

As you know its them who ring each morning at 8-00am I would switch off the answerphone service and when you see their number appear just press the reject button or put the phone on silent at let it appear to them to be ringing.

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Thanks,

 

having done a bit of digging on this site it looks like RMA are a DCA used by Barclaycard. I am suprised that they have contacted us because we have been paying off that account through Mercers and are up to date with our payments.

 

Having read previous threads RMA look like a bunch of chancers who ignore CCA requests. I suggest that they are 'trying this on' as Mercers and Barclaycard both have our current address and phone number.

 

We will continue to ignore them

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I would also suggest logging all calls in case you decide to make a complaint at a later date. As ODC says, i certainly wouldn't give them your address. The less info they have the better!!

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Hi scooters,

 

You say she is being hassled on her mobile by these empty headed burger boys? Can I just ask what make and model of mobile she has?

 

The reason I ask is because, I have a Sony Ericsson K800i and they have a couple of cools features on.

 

1. When you are on a call you can record the call and and it saves directly to the phones memory or memory card. This can be played back later. Using this feature activates a small beep which can also be turned off so the numpty dumpty at the other end doesn`t know he/she or it are being recorded. First answer the call, disable tone then record.

 

2. They also have a feature of only accepting calls from numbers stored in the phonebook. So, say you have 36 names and numbers stored in the mobile. You tick each one you want to accept calls from and the phone will ring if the caller is on your list. Any other broken brained baboon`s backsides and it goes straight to VoiceMail. However, should this happen you could disable your VoiceMail.

 

Hope this helps.

 

Regards

 

 

N.P

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If I have helped or made you laugh in any way in your hour of need, then please click my scales <<<<<<<<<< ;)

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It moves on -

 

RMA are now calling 2/3 times a day and giving us the "we don't send letters" line

 

- a letter from them turned up this morning - just mentios that they have sent us a default (we haven't seen one) and that they demand immediate payment.

 

I'm going to hit them with the CCA request and a telephone harrassment letter

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  • 4 weeks later...

Hi All.

 

I am having problems with RMA. I have an ongoing complaint with Barclays. I closed an account back in 1998 and now chasing me for overdraft fees. Don't know how as closed in 1998.

Anyway i have been recieving a lot of calls from RMA and have told them that Barclays are investigating my compalint ans they should talk to them as to where they are with it not me as i will not be paying anything untill its sorted. Got a mouthful of jargon from them but told them to talk to Barclays.

Recently i recieved a postcard form RMA stating that someone will be turning up at my home on Thursday between 8am - 8pm and if inconvenient to ring. As this day was not inconvinient for me i waited in all day. At 19.15 hoyrs i rang RMA asking where this person was as i would like to explain where i am with Barclays as i had the paper work out and a plate of nice biscuits for my visitor. I was told noone was turning up and it was just away for me to ring them and discuss. I asked to speak to the manager on duty and he informed me that he could cancel the person turning up. I said no as i ahve waited in all day and i still have 45 mins for him to turn up and he may want a cuppa after ahard days graft. He said he wont turn up as he just cancelled it. I then asked who will be re embersing me with a loss of a days wages becuase no one turned up. Oh the phone went dead. I did enjot the buscuits tho.

 

I rang RMA next day and asked if i could speak to R McCormack, was informed he does not work on phones, phone went dead again. I rang back asking if i could complian about the phone being put down on me and if R.McCormack if he existed could contact me. Person on other end said no. Anyone have any ideas where i stand? Please help.

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Hi Scooters,

Your RMA problem sounds suspiciously like mine, which is also tied up with Barclays. I started being hassled by them in November and didn't know why. The I discovered that Barclays were claiming they'd sent me a default notice which I'd ignored, so they had passed my account to RMA. This was for a Mastercard, but I had been keeping up payments for 10 years and hadn't defaulted. The same thing occurred with the Barclaycard. They claimed I'd defaulted and passed it to Calders, which belongs to Mercers which are Barclays by another name. I never received any default notices, and am in the process of dealing with the whole thing.If you want to read about it, my thread is

Payment demand out of the blue. Help Please!

I've been given lots of really helpful advise by others on this forum and I'm sure you'll get the same. The most important thing to start with is never to speak to these people on the phone, no matter how tempted you feel.

RMA are very slippery characters, but there is strength in numbers here and we can all help one another to defeat these tinpot dictators.;)

All the Best, Patma

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Hi All.

 

I am having problems with RMA. I have an ongoing complaint with Barclays. I closed an account back in 1998 and now chasing me for overdraft fees. Don't know how as closed in 1998.

Anyway i have been recieving a lot of calls from RMA and have told them that Barclays are investigating my compalint ans they should talk to them as to where they are with it not me as i will not be paying anything untill its sorted. Got a mouthful of jargon from them but told them to talk to Barclays.

Recently i recieved a postcard form RMA stating that someone will be turning up at my home on Thursday between 8am - 8pm and if inconvenient to ring. As this day was not inconvinient for me i waited in all day. At 19.15 hoyrs i rang RMA asking where this person was as i would like to explain where i am with Barclays as i had the paper work out and a plate of nice biscuits for my visitor. I was told noone was turning up and it was just away for me to ring them and discuss. I asked to speak to the manager on duty and he informed me that he could cancel the person turning up. I said no as i ahve waited in all day and i still have 45 mins for him to turn up and he may want a cuppa after ahard days graft. He said he wont turn up as he just cancelled it. I then asked who will be re embersing me with a loss of a days wages becuase no one turned up. Oh the phone went dead. I did enjot the buscuits tho.

 

I rang RMA next day and asked if i could speak to R McCormack, was informed he does not work on phones, phone went dead again. I rang back asking if i could complian about the phone being put down on me and if R.McCormack if he existed could contact me. Person on other end said no. Anyone have any ideas where i stand? Please help.

 

cheers Patma

 

Wayne

 

don't speak to them on the phone at all - do everything in writing. Before you say anything to them in writing or verbally consider this -

 

the debt is 10 years old if you have had no dealings with Barclays on the subject fot eh last 6 years (4 in Scotland ) then they lose the right to collect the debt.

 

have a look around this forum for more advise

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the debt is 10 years old if you have had no dealings with Barclays on the subject fot eh last 6 years (4 in Scotland ) then they lose the right to collect the debt.

 

have a look around this forum for more advise

Its actually 5 years in Scotland

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